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Haikou Meilan International Airport 4-Star Ranking of Product and Service Quality

RANKING BY TERMINAL

Haikou Meilan Int'l Airport
Skytrax Airport Rating 2012 4.0 Star Rating: Good

International

4-Star Rating

Domestic

3.5-Star Rating

 

 

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Haikou Meilan International Airport (HAK) Star Ranking guide

Passenger Reviews for Haikou Meilan Int'l Airport

Haikou Meilan Int'l Airport web site




HAIKOU MEILAN INT'L AIRPORT : Web Site & Ground Transportation

AIRPORT WEBSITE      
Ease of Use 3.5-Star Rating Parking + Transportation information 2.5-Star Rating
Language Options 4-Star Rating Transit Passenger Information 2.5-Star Rating
Flight Information 4-Star Rating Terminal Guides 3.5-Star Rating
Shopping information 2-Star Rating Flight Schedules 3-Star Rating
GROUND TRANSPORT      
Public Transport - Available options 4-Star Rating Public Transport - national connections 3-Star Rating
Public Transport - Ease of Location 4-Star Rating Parking - short term 5-Star Rating
Public Transport - downtown Express 4-Star Rating Parking - long term 5-Star Rating
Public Transport - Taxi availability 4-Star Rating Location of Car Rental 4-Star Rating
Hotel shuttle bus - Location 3.5-Star Rating Hotel shuttle bus - Service frequency 3-Star Rating


HAIKOU MEILAN INT'L AIRPORT : Security and Immigration Service

Security screening - Waiting Times 4-Star Rating Immigration - Arrival Queue times 4-Star Rating
Security screening - Staff Efficiency 4-Star Rating Immigration - Departure Queue times 4-Star Rating
Security screening - Staff Attitude 4-Star Rating Immigration - Fast Track channel No Ranking
Security screening - Staff Languages 3-Star Rating Immigration - Staff Attitude 4-Star Rating
Security screening - Fast Track 4-Star Rating Immigration - Staff languages 3-Star Rating


HAIKOU MEILAN INT'L AIRPORT : Passenger Arrivals

TERMINAL - DOMESTIC
Arrival - Walking distances 4-Star Rating Arrival - Direction Signage 4-Star Rating
Arrival - Distance to Baggage hall 4-Star Rating Arrival - Baggage hall Facilities 3.5-Star Rating
Arrival - Bag Delivery times 4.5-Star Rating Arrival - Baggage cart availability 5-Star Rating
Arrival - Terminal temperatures 4-Star Rating Arrival - Meet and Greet facilities 3.5-Star Rating
TERMINAL - INTERNATIONAL
Arrival - Walking distances 4-Star Rating Arrival - Direction Signage 4-Star Rating
Arrival - Distance to Baggage hall 4-Star Rating Arrival - Baggage hall Facilities 3.5-Star Rating
Arrival - Bag Delivery times 4.5-Star Rating Arrival - Baggage cart availability 5-Star Rating
Arrival - Terminal temperatures 4-Star Rating Arrival - Meet and Greet facilities 3.5-Star Rating

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HAIKOU MEILAN INT'L AIRPORT : Departures & Transit

TERMINAL - DOMESTIC
Check in - Counter Location 4-Star Rating Check in - Waiting times 4-Star Rating
Check in - Queue Management 4-Star Rating Check in - Waiting facilities 3-Star Rating
Terminal - Information screens 3.5-Star Rating Terminal - Walking distances 4.5-Star Rating
Terminal - Transfer area location No Ranking Terminal - Transfer Queue times No Ranking
Ease of Transfer - Intl to Dom 4-Star Rating    
TERMINAL - INTERNATIONAL
Check in - Counter Location 4-Star Rating Check in - Waiting times 4-Star Rating
Check in - Queue Management 4-Star Rating Check in - Waiting facilities 3-Star Rating
Terminal - Information screens 3.5-Star Rating Terminal - Walking distances 4.5-Star Rating
Location of Transfer area No Ranking Terminal - Transfer Queue times No Ranking
Ease of Transfer - Dom to Intl 4-Star Rating    


HAIKOU MEILAN INT'L AIRPORT : Terminal Comfort and Terminal Facilities

TERMINAL - DOMESTIC
Terminal - Seat availability 4-Star Rating Terminal - Flight Screens 3.5-Star Rating
Terminal - Passenger crowding 4-Star Rating Terminal - Airport PA clarity 3-Star Rating
Terminal - Natural daylight 5-Star Rating Terminal - Service counters 4-Star Rating
Terminal - Ambience & Decor 4-Star Rating Terminal - ATM / Cash machines 3-Star Rating
Terminal - External views 5-Star Rating Terminal - Bureau de Change 1.5-Star Rating
Terminal - General Cleanliness 4-Star Rating Terminal - WiFi access 4-Star Rating
Terminal - Air Temperature 4-Star Rating Terminal - Public Internet facilities 4-Star Rating
Comfort - Washroom Location 4-Star Rating Terminal - Public Telephones 4-Star Rating
Comfort - Washroom cleanliness 4.5-Star Rating Terminal - Business Centre 1.5-Star Rating
Comfort - Shower Availability 1.5-Star Rating Comfort - Disabled facilities 4-Star Rating
Comfort - Hotel / Dayroom facilities 1.5-Star Rating Comfort - Quiet / rest areas 3-Star Rating
Comfort - Baby changing 4-Star Rating Comfort - Smoking area 3-Star Rating
Comfort - Child Play facilities 4-Star Rating Comfort - Boarding Gate facilities 4-Star Rating
Comfort - Leisure facilities 4-Star Rating Comfort - Boarding Gate seating 4-Star Rating
TERMINAL - INTERNATIONAL
Terminal - Seat availability 3.5-Star Rating Terminal - Flight Screens 3.5-Star Rating
Terminal - Passenger crowding 3.5-Star Rating Terminal - Airport PA clarity 3-Star Rating
Terminal - Natural daylight 4-Star Rating Terminal - Service counters 4-Star Rating
Terminal - Ambience & Decor 3.5-Star Rating Terminal - ATM / Cash machines 3-Star Rating
Terminal - External views 4-Star Rating Terminal - Bureau de Change 1.5-Star Rating
Terminal - General Cleanliness 4-Star Rating Terminal - WiFi access 4-Star Rating
Terminal - Air Temperature 4-Star Rating Terminal - Public Internet facilities 4-Star Rating
Comfort - Washroom Location 4-Star Rating Terminal - Public Telephones 4-Star Rating
Comfort - Washroom cleanliness 4.5-Star Rating Terminal - Business Centre 1.5-Star Rating
Comfort - Shower Availability 1.5-Star Rating Comfort - Disabled facilities 4-Star Rating
Comfort - Hotel / Dayroom facilities 1.5-Star Rating Comfort - Quiet / rest areas 3-Star Rating
Comfort - Baby changing 4-Star Rating Comfort - Smoking area 3-Star Rating
Comfort - Child Play facilities 1.5-Star Rating Comfort - Boarding Gate facilities 4-Star Rating
Comfort - Leisure facilities 2-Star Rating Comfort - Boarding Gate seating 3.5-Star Rating

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HAIKOU MEILAN INT'L AIRPORT : Shopping, Food and Beverage

DOM TERMINAL - SHOPPING
Shopping - Landside 3-Star Rating Tax free - Int'l brand selections No Ranking
Shopping - Airside 4-Star Rating Tax free - Pricing policy No Ranking
Shops - Staff Service 4-Star Rating Tax free - Variety of outlets No Ranking
DOM TERMINAL - FOOD + BEVERAGE
Restaurants - Local food choices 4-Star Rating Coffee/Snack outlets - Landside 4-Star Rating
Restaurants - Int'l food choices 4-Star Rating Coffee/Snack outlets - Airside 4-Star Rating
Restaurants - Staff service 4.5-Star Rating Food + Beverage - Price policy 4-Star Rating
Food + Beverage - Opening hours 4-Star Rating Food + Beverage - Payment options 4-Star Rating
INT'L TERMINAL - SHOPPING
Shopping - Landside 3-Star Rating Tax free - Int'l brand selections 3-Star Rating
Shopping - Airside 2-Star Rating Tax free - Pricing policy 4-Star Rating
Shops - Staff Service 4-Star Rating Tax free - Variety of outlets 2-Star Rating
INT'L TERMINAL - FOOD + BEVERAGE
Restaurants - Local food choices 3-Star Rating Coffee/Snack outlets - Landside 4-Star Rating
Restaurants - Int'l food choices No Ranking Coffee/Snack outlets - Airside 3-Star Rating
Restaurants - Staff service 4-Star Rating Food + Beverage - Price policy 4-Star Rating
Food + Beverage - Opening hours 4-Star Rating Food + Beverage - Payment options 4-Star Rating

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