|
::
AJET AVIATION ::
formerly
known as HELIOS AIRWAYS
|
|
RANKING SUSPENDED
Ajet Aviation (Helios Airways) Passenger Comments
|
|
SUMMARY
RANKING |
|
Combined
Quality of Product / Staff service in airport and onboard environments
|
|
Premium
Economy Class - selected routes |
suspended |
|
Economy Class |
suspended |
|
Airport
Services |
|
Check-In
service - Premium Economy |
suspended |
|
Check-In
service - Economy Class |
suspended |
|
Transfer
Services - Premium Economy |
suspended |
|
Transfer
Services - Economy Class |
suspended |
|
Arrival
Services |
suspended |
|
Premium
Economy Lounge - product facilities |
suspended |
|
Premium
Economy Lounge - staff service |
suspended |
|
Onboard
Features |
|
Inflight
entertainment may vary according to aircraft type |
|
Safety Procedures |
suspended |
|
Inflight Entertainment |
suspended |
|
Amenities, Blankets, Pillows, Towels etc |
suspended |
|
Airline
Magazine, Newspapers & other mags |
suspended |
|
Cabin
Seat Comfort
Seat Guide |
|
Seating
may vary according to aircraft type |
|
Premium
Economy Class - selected routes |
suspended |
|
Economy Class |
suspended |
|
Onboard
Catering |
|
Premium
Economy Class - selected routes |
suspended |
|
Economy Class
- quality of food sold |
suspended |
|
Economy Class
- pricing of food / drinks |
suspended |
|
Cabin
Staff Service |
|
Premium
Economy Class
- service efficiency |
suspended |
|
Premium
Economy Class
- staff attitude & friendliness |
suspended |
|
Economy
Class
- service efficiency |
suspended |
|
Economy
Class
- staff attitude & friendliness
|
suspended |
|
Responding
to Passenger requests |
suspended |
|
Cabin
presence through flights |
suspended |
|
Assisting
Parents with children |
suspended |
|
Staff
Language Skills |
suspended |
=
Excellent 
=
Good
=
Fair
=
Poor
= Very poor