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QUALITY RANKING USED IN AIRLINE RATING SUMMARY BELOW

 =  Excellent

4 Star rating =  Good

3 Star rating = Fair

2 Star =  Poor

1 Star = Very poor

 


::  BANGKOK AIRWAYS  ::

a 4 Star Airline


   Bangkok Airways Passenger Comments


Home Base Airport Ranking =  Bangkok Don Muang Airport



SUMMARY RANKING 

Combined Quality of Product / Staff service in airport and onboard environments

Business Class 

n/a

Economy Class 

4 Star rating

Airport Services 

Check-In service - Economy Class

4 Star rating

Transfer Services - Economy Class

3 Star rating

Arrival Services

3 Star rating

Passenger Airport Lounge - product facilities

4 Star rating

Passenger Airport Lounge - staff service

4 Star rating

Onboard Features 

Inflight entertainment may vary according to aircraft type

Cabin Safety Procedures

4 Star rating

Inflight Entertainment

n/a

Onboard Comfort Amenities

3 Star rating

Airline Magazine, Newspapers etc

4 Star rating

Cabin Seat Comfort                                               Seat Guide

Seating may vary according to aircraft type

Business Class 

n/a

Economy Class

3 Star rating

Onboard Catering 

Business Class meals

n/a

Economy Class meals

4 Star rating

Cabin Staff Service 

Business Class - service efficiency

n/a

Business Class - staff attitude & friendliness

n/a

Economy Class - service efficiency

4 Star rating

Economy Class - staff attitude & friendliness

4 Star rating

Responding to Passenger requests

4 Star rating

Cabin presence through flights

5 Star Rating

Assisting Parents with children

3 Star rating

Staff Language Skills

4 Star rating

©  Ranking details may not be copied or reproduced without prior consent of Skytrax Research




 











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