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Bangkok Airways 4-Star Airline Rating of Product and Service Quality

Bangkok Airways
SKYTRAX Star Rating 2014 4.0 Star Rating: Good

DOMESTIC & REGIONAL

Business Class

4-Star Rating

Economy Class

4-Star Rating






BANGKOK AIRWAYS : Web Site & General Rating

Web Site : Ease of Use 3.5-Star Rating Age of Aircraft in Fleet 4-Star Rating
Web Site : Product information 3-Star Rating Cabin Safety standards Click link for Details 4-Star Rating
Web Site : Online Check-In 4-Star Rating Cockpit Communications 3-Star Rating
Handling Delays/Cancellations 3.5-Star Rating Airline Onboard Magazine 3.5-Star Rating
Staff Grooming & Presentation 4.5-Star Rating Assisting Families & Children 4-Star Rating


BANGKOK AIRWAYS : Business Class Product & Service Rating

AIRPORT SERVICES  :  Read the Airport Reviews   (Bangkok)

Check-In Services 4-Star Rating Arrival Assistance 4-Star Rating
Transfer Services 3-Star Rating Arrival Lounge Unclassified
Priority Boarding 3.5-Star Rating Baggage Delivery 4-Star Rating

BUSINESS CLASS LOUNGE  :  Read Bangkok Airways Lounge Reviews   (BKK)

Lounge comfort, space 4-Star Rating Staff : Service Efficiency 4-Star Rating
Washroom, shower facilities 3-Star Rating Staff : Enthusiasm, Attitude 4.5-Star Rating
Dining options / Food Quality 3-Star Rating Staff : Problem Solving 3-Star Rating
Internet / WiFi options 4-Star Rating Staff : Language Skills 3-Star Rating
 

DOMESTIC & REGIONAL FLIGHTS

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort Click link for Details 4-Star Rating Service Efficiency 4-Star Rating
Comfort : Blankets, Pillows 3.5-Star Rating Enthusiasm, Attitude 4.5-Star Rating
Inflight Entertainment   Interaction with PAX 3-Star Rating
Washroom Cleanliness 4-Star Rating Cabin Presence thru Flight 4-Star Rating
Cabin Cleanliness and Condition 3.5-Star Rating Responding to Requests 4.5-Star Rating
Quality of Meals served 4-Star Rating Language Skills 3-Star Rating
Quantity of Food served 4-Star Rating Consistency amongst Staff 4-Star Rating
Newspapers and Magazines 3.5-Star Rating Friendliness and Hospitality 4-Star Rating


BANGKOK AIRWAYS : Economy Class Product & Service Rating

AIRPORT SERVICES  :  Read the Airport Reviews   (Bangkok)

Check-In Services 4-Star Rating Arrival Assistance 3.5-Star Rating
Transfer Services 3.5-Star Rating Baggage Delivery 4-Star Rating
 

DOMESTIC & REGIONAL FLIGHTS

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort Click link for Details 3.5-Star Rating Service Efficiency 4-Star Rating
Comfort : Blankets, Pillows 3.5-Star Rating Enthusiasm, Attitude 4.5-Star Rating
Inflight Entertainment   Interaction with PAX 3.5-Star Rating
Washroom Cleanliness 4-Star Rating Cabin Presence thru Flight 4-Star Rating
Cabin Cleanliness and Condition 3.5-Star Rating Responding to Requests 4-Star Rating
Quality of Meals served 4-Star Rating Language Skills 3-Star Rating
Quantity of Food served 3.5-Star Rating Consistency amongst Staff 4-Star Rating
Newspapers and Magazines 3-Star Rating Friendliness and Hospitality 4-Star Rating

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