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Click HERE to expand Porter Airlines Travel Summary
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PORTER AIRLINES TRAVEL SUMMARY
Operating from Toronto City Centre Airport adds true convenience this young airline. Easy and polite check-in for all
our Audit assessments, and then through to the complimentary lounge - that all Economy class passengers can use.
Onboard, the cabin seats are comfortable and offer a good seat pitch. Complimentary meals/snacks and wines were of a good
quality, and cabin staff service was both efficient and personable. Turboprop aircraft can seem a little noisy, but for the
convenience and general comfort of the experience this does not impact on the 4 Star rating for Porter Airlines.
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GENERAL RATINGS |
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Web Site : Ease of Use |
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Age of Aircraft in Fleet |
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Web Site : Product information |
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Cabin Safety Standards |
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Web Site : Online Check-In |
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Cockpit Communications |
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Handling Delays/Cancellations |
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Airline Onboard Magazine |
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Staff Grooming & Presentation |
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Assisting Families & Children |
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ECONOMY CLASS |
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AIRPORT : Toronto City
Centre |
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Check-In Services |
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Arrival Assistance |
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Transfer Services |
n/a |
Baggage Delivery |
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Lounge Facilities |
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Boarding Efficiency |
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Short Haul / Regional |
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ONBOARD PRODUCT |
CABIN STAFF SERVICE |
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Seat Comfort |
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Service Efficiency |
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Comfort : Blankets,
Pillows |
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Enthusiasm, Attitude |
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Airline Magazine |
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Interaction with PAX |
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Washroom Cleanliness |
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Cabin Presence thru Flight |
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Cabin Cleanliness /
Condition |
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Responding to Requests |
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Quality of Meals served |
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Language Skills |
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Quantity of Food served |
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Consistency amongst Staff |
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= Poor
= Very poor