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BUSINESS CLASS : Air Mauritius |
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AIRPORT : MAURITIUS |
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Check-In Services |
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Arrival Assistance |
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Transfer Services |
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Arrival Lounges |
n/a |
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Priority Boarding |
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Baggage Delivery |
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BUSINESS CLASS LOUNGE :
MAURITIUS |
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Lounge comfort, space |
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Staff : Service Efficiency |
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Washroom, shower
facilities |
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Staff : Enthusiasm,
Attitude |
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Dining options / Food
Quality |
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Staff : Problem Solving |
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Internet / WiFi options
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Staff : Language Skills |
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Long Haul |
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ONBOARD PRODUCT |
CABIN STAFF SERVICE |
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Seat Comfort
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Service Efficiency |
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Comfort : Blankets,
Pillows |
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Enthusiasm, Attitude |
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Inflight Entertainment |
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Interaction with PAX |
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Washroom Cleanliness |
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Cabin Presence thru Flight |
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Cabin Cleanliness /
Condition |
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Responding to Requests |
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Quality of Meals served |
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Language Skills |
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Dine-on-Demand efficiency |
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Consistency amongst Staff |
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Newspapers & Magazines |
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Personalisation of Service |
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Regional |
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ONBOARD PRODUCT |
CABIN STAFF SERVICE |
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Seat Comfort |
 |
Service Efficiency |
 |
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Comfort : Blankets,
Pillows |
 |
Enthusiasm, Attitude |
 |
|
Inflight Entertainment |
 |
Interaction with PAX |
 |
|
Washroom Cleanliness |
 |
Cabin Presence thru Flight |
 |
|
Quality of Meals served |
 |
Responding to Requests |
 |
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Newspapers & Magazines |
 |
Language Skills |
 |
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Cabin Cleanliness |
 |
Consistency amongst Staff |
 |
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