Home Page



TAM Airlines 3-Star Airline Rating of Product and Service Quality

TAM Airlines
SKYTRAX Star Rating 2014 3.0 Star Rating: Average

LONG HAUL

First Class

4-Star Rating

Business Class

3-Star Rating

Economy Class

3-Star Rating
   

SHORT HAUL

Business Class

3-Star Rating

Economy Class

3-Star Rating
 






GENERAL RATINGS : TAM Airlines  (TAM Linhas Aéreas)

Web Site : Ease of Use

4-Star Rating

Age of Aircraft in Fleet

3-Star Rating

Web Site : Product information

3-Star Rating

Cabin Safety standards  Click link for Details

3-Star Rating

Web Site : Online Check-In

3-Star Rating

Cockpit Communications

3-Star Rating

Handling Delays/Cancellations

3-Star Rating

Airline Onboard Magazine

3-Star Rating

Staff Grooming & Presentation

3-Star Rating

Assisting Families & Children

3-Star Rating



TAM AIRLINES : First Class  Product and Service Quality Rating

AIRPORT SERVICES  :  Read the Airport Reviews   (Sao Paulo)

Check-In Services

3-Star Rating

Arrival Assistance

3-Star Rating

Transfer Services

3-Star Rating

Arrival Lounges

n/a

Priority Boarding

3-Star Rating

Baggage Delivery

3-Star Rating

 

 

 

 

FIRST CLASS LOUNGE  :  Read the TAM Airlines Lounge Reviews  

 

Lounge comfort, space

3-Star Rating

Staff : Service Efficiency

3-Star Rating

Washroom, shower facilities

3-Star Rating

Staff : Enthusiasm, Attitude

3-Star Rating

Dining options / Food Quality

3-Star Rating

Staff : Problem Solving

2-Star Rating

Internet / WiFi options

4-Star Rating

Staff : Language Skills

3-Star Rating

 

LONG HAUL

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort  Click link for Details Read Reviews

4.5-Star Rating

Service Efficiency

4-Star Rating

Comfort : Blankets, Pillows

4-Star Rating

Enthusiasm, Attitude

3-Star Rating

Inflight Entertainment

4-Star Rating

Interaction with PAX

2-Star Rating

Washroom Cleanliness

3-Star Rating

Cabin Presence thru Flight

3-Star Rating

Cabin Cleanliness / Condition

3-Star Rating

Responding to Requests

4-Star Rating

Quality of Meals served

4-Star Rating

Language Skills

3-Star Rating

Dine-on-Demand efficiency

2-Star Rating

Consistency amongst Staff

3-Star Rating

Newspapers & Magazines

3-Star Rating

Friendliness and Hospitality

3-Star Rating



TAM AIRLINES : Business Class  Product and Service Quality Rating

AIRPORT SERVICES  :  Read the Airport Reviews   (Sao Paulo)

Check-In Services

3-Star Rating

Arrival Assistance

3-Star Rating

Transfer Services

2-Star Rating

Arrival Lounges

n/a

Priority Boarding

3-Star Rating

Baggage Delivery

3-Star Rating

 

 

 

 

BUSINESS CLASS LOUNGE  :  Read the TAM Airlines Lounge Reviews  

 

Lounge comfort, space

3-Star Rating

Staff : Service Efficiency

3-Star Rating

Washroom, shower facilities

2-Star Rating

Staff : Enthusiasm, Attitude

3-Star Rating

Dining options / Food Quality

3-Star Rating

Staff : Problem Solving

2-Star Rating

Internet / WiFi options

4-Star Rating

Staff : Language Skills

3-Star Rating

 

LONG HAUL

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort  Click link for Details Read Reviews

3-Star Rating

Service Efficiency

3-Star Rating

Comfort : Blankets, Pillows

4-Star Rating

Enthusiasm, Attitude

3-Star Rating

Inflight Entertainment

4-Star Rating

Interaction with PAX

2-Star Rating

Washroom Cleanliness

3-Star Rating

Cabin Presence thru Flight

3-Star Rating

Cabin Cleanliness / Condition

3-Star Rating

Responding to Requests

4-Star Rating

Quality of Meals served

4-Star Rating

Language Skills

3-Star Rating

Dine-on-Demand efficiency

2-Star Rating

Consistency amongst Staff

2-Star Rating

Newspapers & Magazines

3-Star Rating

Friendliness and Hospitality

2-Star Rating

 

SHORT HAUL/REGIONAL

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort  Click link for Details Read Reviews

4-Star Rating

Service Efficiency

4-Star Rating

Comfort : Blankets, Pillows

3-Star Rating

Enthusiasm, Attitude

4-Star Rating

Inflight Entertainment

3-Star Rating

Interaction with PAX

3-Star Rating

Washroom Cleanliness

3-Star Rating

Cabin Presence thru Flight

3-Star Rating

Quality of Meals served

3-Star Rating

Responding to Requests

3-Star Rating

Newspapers & Magazines

4-Star Rating

Language Skills

3-Star Rating

Cabin Cleanliness

3-Star Rating

Friendliness and Hospitality

3-Star Rating

top

TAM AIRLINES : Economy Class  Product and Service Quality Rating

AIRPORT SERVICES  :  Read the Airport Reviews   (Sao Paulo)

Check-In Services

3-Star Rating

Arrival Assistance

2-Star Rating

Transfer Services

2-Star Rating

Baggage Delivery

3-Star Rating

 

LONG HAUL

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort  Click link for Details Read Reviews

3-Star Rating

Service Efficiency

3-Star Rating

Comfort : Blankets, Pillows

3-Star Rating

Enthusiasm, Attitude

3-Star Rating

Inflight Entertainment

4-Star Rating

Interaction with PAX

2-Star Rating

Washroom Cleanliness

2-Star Rating

Cabin Presence thru Flight

3-Star Rating

Cabin Cleanliness / Condition

3-Star Rating

Responding to Requests

3-Star Rating

Quality of Meals served

3-Star Rating

Language Skills

3-Star Rating

Quantity of Food served

3-Star Rating

Consistency amongst Staff

3-Star Rating

Newspapers

2-Star Rating

Friendliness and Hospitality

3-Star Rating

 

SHORT HAUL/REGIONAL

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort  Click link for Details Read Reviews

3-Star Rating

Service Efficiency

4-Star Rating

Comfort : Blankets, Pillows

3-Star Rating

Enthusiasm, Attitude

4-Star Rating

Inflight Entertainment

3-Star Rating

Interaction with PAX

2-Star Rating

Washroom Cleanliness

2-Star Rating

Cabin Presence thru Flight

4-Star Rating

Cabin Cleanliness / Condition

3-Star Rating

Responding to Requests

3-Star Rating

Quality of Meals served

3-Star Rating

Language Skills

4-Star Rating

Quantity of Food served

3-Star Rating

Friendliness and Hospitality

3-Star Rating

©  All Rights reserved - Rating details may not be copied or reproduced without prior consent of Skytrax





top

back to top




| Home | Airline Opinions | Legal Notice | Airline Rating | Airport Rating | Advertise | Surveys | Site Map | Contact Us | Links |

© 1999-2013  Copyright Skytrax