Yemenia Yemen Airways Official 2-Star Ranking for Yemen Airways product and service quality

Yemenia : Yemen Airways product service quality Star Ranking, Star Rating analysis by Skytrax of Yemenia : Yemen Airways product and service quality

YEMENIA YEMEN AIRWAYS : official 2-Star Ranking of Product & Service Quality

		Official Star Ranking
STAR RANKING SUMMARY
First Class
Economy Class




Airline Star Ranking formula
What each Star Ranking level represents


Yemenia : Yemen Airways : your "one-stop" passenger guide
Yemenia : Yemen Airways Passenger Trip Reports	Yemenia : Yemen Airways detailed Star Ranking
Yemenia : Yemen Airways "Essential Travel" Guide	Yemenia : Yemen Airways Economy class seat reviews
Yemenia : Yemen Airways Passenger seat tips	Yemenia : Yemen Airways First/Business class seat reviews
Yemenia : Yemen Airways Aircraft Seat Plans	Destinations & Aircraft Fleet Guide

Ranking is reviewed annually. Rankings are applied following detailed Quality analysis of front-line standards by SKYTRAX. Rankings do not have any association with trip reports / traveller assessments that you will find in the consumer areas of our web site.

QUALITY APPROVED AIRLINE STATUS :

YEMENIA is NOT a Quality Approved Airline

GENERAL RATINGS : Yemenia : Yemen Airways
Web Site : Ease of Use		Age of Aircraft in Fleet
Web Site : Product information		Cabin Safety standards
Web Site : Online Check-In		Cockpit Communications
Handling Delays/Cancellations		Airline Onboard Magazine
Staff Grooming & Presentation		Assisting Families & Children

FIRST (BUSINESS) CLASS : Yemenia : Yemen Airways
AIRPORT RATINGS : Sana'a Airport
Check-In Services	Arrival Assistance
Transfer Services	Arrival Lounges	n/a
Priority Boarding	Baggage Delivery

BUSINESS CLASS LOUNGE : Sana'a Airport
Lounge comfort, space	Staff : Service Efficiency
Washroom, shower facilities	Staff : Enthusiasm, Attitude
Dining options / Food Quality	Staff : Problem Solving
Internet / WiFi options	Staff : Language Skills

ONBOARD PRODUCT	CABIN STAFF SERVICE
Seat Comfort	Service Efficiency
Comfort : Blankets, Pillows	Enthusiasm, Attitude
Inflight Entertainment	Interaction with PAX
Washroom Cleanliness	Cabin Presence thru Flight
Cabin Cleanliness / Condition	Responding to Requests
Quality of Meals served	Language Skills
Dine-on-Demand efficiency	Consistency amongst Staff
Newspapers & Magazines	Personalisation of Service

ECONOMY CLASS : Yemenia : Yemen Airways
AIRPORT RATINGS : Sana'a Airport
Check-In Services	Arrival Assistance
Transfer Services	Baggage Delivery

LONG HAUL
ONBOARD PRODUCT	CABIN STAFF SERVICE
Seat Comfort	Service Efficiency
Comfort : Blankets, Pillows	Enthusiasm, Attitude
Inflight Entertainment	Interaction with PAX
Washroom Cleanliness	Cabin Presence thru Flight
Cabin Cleanliness / Condition	Responding to Requests
Quality of Meals served	Language Skills
Quantity of Food served	Consistency amongst Staff
Newspapers	Personalisation of Service	n/a