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QUALITY RANKING USED IN AIRLINE RATING SUMMARY BELOW

 =  Excellent

4 Star rating =  Good

3 Star rating = Fair

2 Star =  Poor

1 Star = Very poor

 


MAT MACEDONIAN : RANKING SUSPENDED 


   Macedonian Airlines Passenger Comments


Home Base Airport Rating =  Skopje Airport



SUMMARY RANKING 

Combined Quality of Product / Staff service in airport and onboard environments

Business Class 

 

Economy Class 

 

Airport Services 

Check-In service - Business

 

Check-In service - Economy 

 

Transfer Services - Business

 

Transfer Services - Economy 

 

Arrival Services

 

Business Class Lounge - product facilities

 

Business Class Lounge - staff service

 

Onboard Features 

Inflight entertainment may vary according to aircraft type

Cabin Safety Procedures

 

Inflight Entertainment

 

Amenities, Blankets, Pillows, Towels etc

 

Airline Magazine, Newspapers & other mags

 

Cabin Seat Comfort                                               Seat Guide

Seating may vary according to aircraft type

Business Class

 

Economy Class

 

Onboard Catering 

Business Class

 

Economy Class

 

Cabin Staff Service 

Business Class - service efficiency

 

Business Class - staff attitude & friendliness

 

Economy Class - service efficiency

 

Economy Class - staff attitude & friendliness

 

Responding to Passenger requests

 

Cabin presence through flights

 

Assisting Parents with children

 

Staff Language Skills

 

  Rating details may not be copied or reproduced without prior consent of Skytrax Research




 



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