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Bulgaria Air 2-Star Airline Rating of Product and Service Quality

Bulgaria Air
SKYTRAX Star Rating 2014 2.0 Star Rating: Poor

QUALITY RATING

Business Class

3-Star Rating

Economy Class

2.5-Star Rating
   
 
   
   
 





 

GENERAL RATINGS  :  Bulgaria Air

Web Site : Ease of Use

1.5-Star Rating

Age of Aircraft in Fleet

3-Star Rating

Web Site : Product information

1.5-Star Rating

Cabin Safety standards  Click link for Details

3-Star Rating

Web Site : Online Check-In

3.5-Star Rating

Cockpit Communications

2.5-Star Rating

Handling Delays/Cancellations

2.5-Star Rating

Airline Onboard Magazine

3-Star Rating

Staff Grooming & Presentation

3-Star Rating

Assisting Families & Children

3-Star Rating



Bulgaria Air : Business Class Product and Service Quality Rating

AIRPORT SERVICES  :  Read the Airport Reviews   (Sofia)

Check-In Services

3-Star Rating

Arrival Assistance

2-Star Rating

Transfer Services

2-Star Rating

Arrival Lounges

n/a

Priority Boarding

3-Star Rating

Baggage Delivery

3-Star Rating

 

 

 

 

BUSINESS CLASS LOUNGE  :  Sofia

 

Lounge comfort, space

3-Star Rating

Staff : Service Efficiency

3-Star Rating

Washroom, shower facilities

2-Star Rating

Staff : Enthusiasm, Attitude

3-Star Rating

Dining options / Food Quality

2.5-Star Rating

Staff : Problem Solving

1.5-Star Rating

Internet / WiFi options

2-Star Rating

Staff : Language Skills

2.5-Star Rating

 

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort

3.5-Star Rating

Service Efficiency

3-Star Rating

Comfort : Blankets, Pillows

3-Star Rating

Enthusiasm, Attitude

3-Star Rating

Inflight Entertainment

1.5-Star Rating

Interaction with PAX

1.5-Star Rating

Washroom Cleanliness

3-Star Rating

Cabin Presence thru Flight

3-Star Rating

Quality of Meals served

3-Star Rating

Responding to Requests

2-Star Rating

Newspapers & Magazines

2-Star Rating

Language Skills

3-Star Rating

Cabin Cleanliness

2.5-Star Rating

Friendliness and Hospitality

3-Star Rating



Bulgaria Air : Economy Class Product and Service Quality Rating

AIRPORT SERVICES  :  Read the Airport Reviews   (Sofia)

Check-In Services

3-Star Rating

Arrival Assistance

2-Star Rating

Transfer Services

2-Star Rating

Baggage Delivery

3-Star Rating

 

 

 

 

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort  Click link for Details

3-Star Rating

Service Efficiency

3-Star Rating

Comfort : Blankets, Pillows

2-Star Rating

Enthusiasm, Attitude

2.5-Star Rating

Inflight Entertainment

1.5-Star Rating

Interaction with PAX

1-Star Rating

Washroom Cleanliness

2-Star Rating

Cabin Presence thru Flight

2-Star Rating

Cabin Cleanliness / Condition

3-Star Rating

Responding to Requests

2-Star Rating

Quality of Meals served

3-Star Rating

Language Skills

2.5-Star Rating

Quantity of Food served

2.5-Star Rating

Friendliness and Hospitality

3.5-Star Rating

  All Rights reserved - Rating details may not be copied or reproduced without prior consent of Skytrax




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