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Air Canada 4-Star Airline Rating of Product & Service Quality

Air Canada
SKYTRAX Star Rating 2014 4.0 Star Rating: Good

LONG HAUL

Business Class

4-Star Rating

Economy Class

3.5-Star Rating
   

SHORT HAUL

Business Class

4-Star Rating

Economy Class

4-Star Rating
   





 

GENERAL RATINGS : Air Canada

Web Site : Ease of Use

4-Star Rating

Age of Aircraft in Fleet

3-Star Rating

Web Site : Product information

4-Star Rating

Cabin Safety Standards

4-Star Rating

Web Site : Online Check-In

4-Star Rating

Cockpit Communications

4-Star Rating

Handling Delays/Cancellations

3-Star Rating

Airline Onboard Magazine

3-Star Rating

Staff Grooming & Presentation

3-Star Rating

Assisting Families & Children

3-Star Rating



BUSINESS CLASS : Air Canada Product and Service Quality Rating

AIRPORT SERVICES  :  Read the Airport Reviews 

Check-In Services

4-Star Rating

Arrival Assistance

3-Star Rating

Transfer Services

4-Star Rating

Arrival Lounges (LHR)

4-Star Rating

Priority Boarding

4-Star Rating

Baggage Delivery

3.5-Star Rating

 

 

 

 

BUSINESS CLASS LOUNGE  :  Read Air Canada Lounge Reviews 

 

Lounge comfort, space

4-Star Rating

Staff : Service Efficiency

4-Star Rating

Washroom, shower facilities

4.5-Star Rating

Staff : Enthusiasm, Attitude

3.5-Star Rating

Dining options / Food Quality

4-Star Rating

Staff : Problem Solving

4-Star Rating

Internet / WiFi options

4.5-Star Rating

Staff : Language Skills

4-Star Rating

 

LONG HAUL

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort  Click link for Details Read Reviews

4.5-Star Rating

Service Efficiency

4-Star Rating

Comfort : Blankets, Pillows

4-Star Rating

Enthusiasm, Attitude

3-Star Rating

Inflight Entertainment

4-Star Rating

Interaction with PAX

3.5-Star Rating

Washroom Cleanliness

4-Star Rating

Cabin Presence thru Flight

3-Star Rating

Cabin Cleanliness / Condition

3.5-Star Rating

Responding to Requests

4-Star Rating

Quality of Meals served

4-Star Rating

Language Skills

4-Star Rating

Dine-on-Demand efficiency

3-Star Rating

Consistency amongst Staff

3-Star Rating

Newspapers & Magazines

3-Star Rating

Friendliness and Hospitality

4-Star Rating

 

SHORT HAUL

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort  Click link for Details Read Reviews

4-Star Rating

Service Efficiency

4-Star Rating

Comfort : Blankets, Pillows

3-Star Rating

Enthusiasm, Attitude

3-Star Rating

Inflight Entertainment

4-Star Rating

Interaction with PAX

4-Star Rating

Washroom Cleanliness

4-Star Rating

Cabin Presence thru Flight

3.5-Star Rating

Quality of Meals served

4.5-Star Rating

Responding to Requests

4-Star Rating

Newspapers & Magazines

3-Star Rating

Language Skills

4-Star Rating

Cabin Cleanliness / Condition

3.5-Star Rating

Friendliness and Hospitality

4-Star Rating

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ECONOMY CLASS : Air Canada Product and Service Quality Rating

AIRPORT SERVICES  :  Read the Airport Reviews 

Check-In Services

4-Star Rating

Arrival Assistance

3-Star Rating

Transfer Services

4-Star Rating

Baggage Delivery

3.5-Star Rating

 

 

 

 

LONG HAUL

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort  Click link for Details Read Reviews

4-Star Rating

Service Efficiency

4-Star Rating

Comfort : Blankets, Pillows

4-Star Rating

Enthusiasm, Attitude

3-Star Rating

Inflight Entertainment

4-Star Rating

Interaction with PAX

3.5-Star Rating

Washroom Cleanliness

3.5-Star Rating

Cabin Presence thru Flight

3-Star Rating

Cabin Cleanliness / Condition

3.5-Star Rating

Responding to Requests

3-Star Rating

Quality of Meals served

3.5-Star Rating

Language Skills

4-Star Rating

Quantity of Food served

3-Star Rating

Consistency amongst Staff

3-Star Rating

Newspapers

3-Star Rating

Friendliness and Hospitality

4-Star Rating

 

SHORT HAUL/REGIONAL

ONBOARD PRODUCT

CABIN STAFF SERVICE

Seat Comfort  Click link for Details Read Reviews

4-Star Rating

Service Efficiency

4-Star Rating

Comfort : Blankets, Pillows

2-Star Rating

Enthusiasm, Attitude

4-Star Rating

Inflight Entertainment

4-Star Rating

Interaction with PAX

3.5-Star Rating

Washroom Cleanliness

3.5-Star Rating

Cabin Presence thru Flight

4-Star Rating

Cabin Cleanliness / Condition

3.5-Star Rating

Responding to Requests

3.5-Star Rating

Quality of Meals (buy onboard)

3.5-Star Rating

Language Skills

4-Star Rating

Value of (buy onboard) Food

4-Star Rating

Friendliness and Hospitality

4-Star Rating

 

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