Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    Turkish Airlines2526 Reviews

    ✅ Trip Verified | Three weeks before my scheduled flight, I contacted Turkish Airlines' customer service to confirm my ticket reservation. Despite providing my reservation code, the two different representatives informed me twice, that my ticket did not exist and… Read more
  • 1/10

    Breeze Airways265 Reviews

    Not Verified | First and last time flying with this company. Delay for a total of 6 hrs for no reason, there was no issue with the weather or anything. They had enough time to get another plane. The service… Read more
  • 1/10

    Qantas Airways1888 Reviews

    ✅ Trip Verified | My wife and I booked business class on a Qantas flight from Sydney with allocated seats of 3D & 3 F. Thirty minutes before departure I was informed by a rude ground staff member that I… Read more
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Latest Seat Reviews

  • 8/10

    Jetstar Airways21 Reviews

    ✅ Trip Verified | It was a full flight. Not much legroom. We sit in the 4 seats row for easy access to the toilets. I’d recommend to pay extra legroom near the exit door rows. Flight attendant were nice.… Read more
  • 6/10

    Jetstar Airways21 Reviews

    ✅ Trip Verified | The middle seat is very squishy. I’d recommend choosing an aisle seat and as upfront as possible. It’s worth to pay for extra legroom in the exit door rows. Read more
  • 3/10

    Aegean Airlines16 Reviews

    ✅ Trip Verified | The new A320neo feels worse than an old A320. The colours give however a nice touch. The seat pitch was awful and actually borderline for someone who’s over 185 cm. Food was simple and not great.… Read more
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Latest Lounge Reviews

  • 5/10

    Kenya Airways15 Reviews

    ✅ Trip Verified |   Although I am furious with Kenya Airways right now I will acknowledge that they are trying to improve their lounge service. There is a cook making eggs and omelettes as requested and their cappuccino is excellent.… Read more
  • 10/10

    Singapore Airlines130 Reviews

    ✅ Trip Verified | Visited in June 2023 and the lounge was amazing, there was a various amounts of meals, beverages to choose on. I visited the lounge on dinner time, they had an option of bolognese pasta with cheese,… Read more
  • 1/10

    Air Europa7 Reviews

    ✅ Trip Verified | This is the worst lounge I've encountered in my life. Absence of dining during afternoon and evening. Only vile processed cheese and cold meat. Staff excel in being unfriendly and useless. In fairness to Air Europa… Read more
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Latest Airport Reviews

  • 1/10

    Leeds Bradford Airport376 Reviews

    Not Verified | Once again the check in desks struggled for over 30 minutes to sign in and queues for security are going outside. Paid for fast track but waiting longer and longer due to pushing late flights through. This… Read more
  • 1/10

    Vancouver Airport252 Reviews

    Not Verified | I was travelling with my carry on baggage and personal item only. As an experienced traveller I was aware about liquid and gel rules and packed them in my clear bag ahead, and placed in the bin.… Read more
  • 4/10

    Southampton Airport88 Reviews

    Not Verified |   Dreadful - it’s hard to know where to start from the barking security guy, to the fact that with queues stretching out to the hallway they only had one of the two security lines open. Or how… Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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