Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

Select tab to view latest reviews

Latest Airline Reviews

  • 3/10

    Swiss Intl Air Lines1051 Reviews

    Not Verified | On both my flights to Manchester was delayed and both the flights my luggage was delayed. Worst that my luggage was badly damaged with one item missing. I had to wait 2-3 days for my luggage. Read more
  • 10/10

    Beijing Capital Airlines8 Reviews

    ✅ Trip Verified | Great customer service, great food. We are happy with the trip, crew tried their best to look after us without too much disturbing. Regarding the food, we got what we paid for, and a bit beyond… Read more
  • 6/10

    American Airlines5943 Reviews

    ✅ Trip Verified | Phoenix to Mexico City flight was actually good. Departed & arrived on-time. Purchasing food onboard was somehow complicated since you have to upload your credit card details in their app which I find unsafe, this is… Read more
Latest Airline Reviews Airlines A-Z Write a Review

Latest Seat Reviews

  • 4/10

    Emirates138 Reviews

    Not Verified | If you are considering booking extra leg room seats on an Emirates flight don’t. While their normal seats are comfy with sufficient leg room regrettably the same cannot be said about their extra leg room seats. These… Read more
  • 7/10

    Air India19 Reviews

    ✅ Trip Verified | Seat looked comfortable but was not in fact. The colours were the typical Air India arrangement two peach/orange at window and aisle and one red in the middle. The recline was ok for the aircraft type… Read more
  • 8/10

    Jetstar Airways21 Reviews

    ✅ Trip Verified | It was a full flight. Not much legroom. We sit in the 4 seats row for easy access to the toilets. I’d recommend to pay extra legroom near the exit door rows. Flight attendant were nice.… Read more
Latest Seat Reviews Seats A-Z Write a Review

Latest Lounge Reviews

  • 5/10

    American Airlines131 Reviews

    ✅ Trip Verified | Warm welcome at reception. Thought the chicken sliders were a great hot food idea. Very popular. Seating areas were good with great views. Nice warm lighting. Don’t expect the champagne to flow. Drinks options are limited… Read more
  • 5/10

    Kenya Airways15 Reviews

    ✅ Trip Verified |   Although I am furious with Kenya Airways right now I will acknowledge that they are trying to improve their lounge service. There is a cook making eggs and omelettes as requested and their cappuccino is excellent.… Read more
  • 10/10

    Singapore Airlines130 Reviews

    ✅ Trip Verified | Visited in June 2023 and the lounge was amazing, there was a various amounts of meals, beverages to choose on. I visited the lounge on dinner time, they had an option of bolognese pasta with cheese,… Read more
Latest Lounge Reviews Lounges A-Z Write a Review

Latest Airport Reviews

  • 2/10

    San Francisco Airport167 Reviews

    ✅ Trip Verified | A pathetic excuse for an airport. After departures, eating options are limited and to make matters worse, everything shuts at midnight, which is no good if you have a midnight flight that is delayed for 2… Read more
  • 1/10

    Berlin Brandenburg Airport190 Reviews

    ✅ Trip Verified | The worst airport far from old Berlin Tegel. Poorly managed. Is being 3 times in a year period that I had to wait for my luggage 2 hours. Excuse for that - not enough staff. Is… Read more
  • 1/10

    Shanghai Pudong Airport191 Reviews

    ✅ Trip Verified | I have done my fair share of travelling – this is hands down the worst airport out of the ones I've been to. Rude and incompetent staff. Had such an awful experience I will avoid flying… Read more
Latest Airport Reviews Airports A-Z Write a Review

THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

Awards / Ratings

News