Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 3/10

    Lufthansa2435 Reviews

    ✅ Trip Verified | This airline does not seem to be very good at getting people on and off the aeroplane. In both directions (London-Munich-London) the boarding started very late and proceeded very slowly. Given the high prices and low… Read more
  • 2/10

    American Airlines5936 Reviews

    ✅ Trip Verified | There is something fishy going on with American Airlines. We were scheduled to fly home from Aruba, April 11th. We received an email stating that this flight was cancelled. The flight was scheduled for for 5:09… Read more
  • 1/10

    Thai Airways1025 Reviews

    ✅ Trip Verified | Thai cancelled the flight and put the passengers through hell, not having a clear plan set up for hosting us at hotels, etc (I had to take my own cab to a hotel that eventually we… Read more
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Latest Seat Reviews

  • 8/10

    Jetstar Airways21 Reviews

    ✅ Trip Verified | It was a full flight. Not much legroom. We sit in the 4 seats row for easy access to the toilets. I’d recommend to pay extra legroom near the exit door rows. Flight attendant were nice.… Read more
  • 6/10

    Jetstar Airways21 Reviews

    ✅ Trip Verified | The middle seat is very squishy. I’d recommend choosing an aisle seat and as upfront as possible. It’s worth to pay for extra legroom in the exit door rows. Read more
  • 3/10

    Aegean Airlines16 Reviews

    ✅ Trip Verified | The new A320neo feels worse than an old A320. The colours give however a nice touch. The seat pitch was awful and actually borderline for someone who’s over 185 cm. Food was simple and not great.… Read more
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Latest Lounge Reviews

  • 5/10

    Kenya Airways15 Reviews

    ✅ Trip Verified |   Although I am furious with Kenya Airways right now I will acknowledge that they are trying to improve their lounge service. There is a cook making eggs and omelettes as requested and their cappuccino is excellent.… Read more
  • 10/10

    Singapore Airlines130 Reviews

    ✅ Trip Verified | Visited in June 2023 and the lounge was amazing, there was a various amounts of meals, beverages to choose on. I visited the lounge on dinner time, they had an option of bolognese pasta with cheese,… Read more
  • 1/10

    Air Europa7 Reviews

    ✅ Trip Verified | This is the worst lounge I've encountered in my life. Absence of dining during afternoon and evening. Only vile processed cheese and cold meat. Staff excel in being unfriendly and useless. In fairness to Air Europa… Read more
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Latest Airport Reviews

  • 6/10

    Hamad Doha Airport260 Reviews

    ✅ Trip Verified | The airport transit was a decent experience but there were some points that need to be mentioned. We were given an Iftar pack on the flight but on arrival in Doha we were asked to dispose… Read more
  • 1/10

    Dubai Airport566 Reviews

    ✅ Trip Verified | Instead of being responsible and cancelling all flights, they decided to pretend everything was fine. The real situation is no one knows what the status of any flight is or where checkin desks will be for… Read more
  • 10/10

    Sharm El Sheikh Airport108 Reviews

    ✅ Trip Verified | I would just like to thank the staff so much for all there trouble they went to in finding my jacket i left in the departure area especially the Gentlemen who works in the café. They… Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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