Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    Vietnam Airlines713 Reviews

    vJust wanted to share my experience with Vietnam Airlines. Flight was due to leave Paris Charles De Gaulle on friday at around 13:30, arrived at the airport around 10:00. There was a delay on the flight due to technical difficulties.… Read more
  • 5/10

    Turkish Airlines2529 Reviews

    ✅ Trip Verified | This flight had a one & half hour stopover at Cancun. Flight left slightly behind schedule nevertheless arrived in Istanbul on time. Service onboard was so so with crews disappearing after serving meals and people had… Read more
  • 2/10

    Lufthansa2439 Reviews

    ✅ Trip Verified |   Looks like this airline offers beside bad service on ground and plane also only delayed flights. The incoming flight from Germany, which was the first one at this day, was delayed by 30 minutes. Because of… Read more
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Latest Seat Reviews

  • 8/10

    Jetstar Airways21 Reviews

    ✅ Trip Verified | It was a full flight. Not much legroom. We sit in the 4 seats row for easy access to the toilets. I’d recommend to pay extra legroom near the exit door rows. Flight attendant were nice.… Read more
  • 6/10

    Jetstar Airways21 Reviews

    ✅ Trip Verified | The middle seat is very squishy. I’d recommend choosing an aisle seat and as upfront as possible. It’s worth to pay for extra legroom in the exit door rows. Read more
  • 3/10

    Aegean Airlines16 Reviews

    ✅ Trip Verified | The new A320neo feels worse than an old A320. The colours give however a nice touch. The seat pitch was awful and actually borderline for someone who’s over 185 cm. Food was simple and not great.… Read more
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Latest Lounge Reviews

  • 5/10

    American Airlines131 Reviews

    ✅ Trip Verified | Warm welcome at reception. Thought the chicken sliders were a great hot food idea. Very popular. Seating areas were good with great views. Nice warm lighting. Don’t expect the champagne to flow. Drinks options are limited… Read more
  • 5/10

    Kenya Airways15 Reviews

    ✅ Trip Verified |   Although I am furious with Kenya Airways right now I will acknowledge that they are trying to improve their lounge service. There is a cook making eggs and omelettes as requested and their cappuccino is excellent.… Read more
  • 10/10

    Singapore Airlines130 Reviews

    ✅ Trip Verified | Visited in June 2023 and the lounge was amazing, there was a various amounts of meals, beverages to choose on. I visited the lounge on dinner time, they had an option of bolognese pasta with cheese,… Read more
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Latest Airport Reviews

  • 1/10

    Cluj-napoca Airport28 Reviews

    Not Verified | This airport is a joke. The Schengen terminal is an improvisation without enough seats, without enough air condition, but with a lot of duty free shops occupying half of the "terminal"'s surface. Read more
  • 1/10

    Frankfurt Main Airport716 Reviews

    Not Verified | Security staff was the most unfeeling, unhelpful people I've ever seen in my life. Remarkable uncaring attitude for the fact that 10 people were about to miss their flight due to their abysmally slow moving queue, persistence… Read more
  • 1/10

    Palma de Majorca Airport106 Reviews

    ✅ Trip Verified | My husband has airport assistance. At 9.30am after going through security we we taken to an area and told to wait to be taken to the gate, there were no toilet facilities in this area or… Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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