Airline and Airport Customer Reviews

✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.

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Latest Airline Reviews

  • 1/10

    TAP Portugal1517 Reviews

    ✅ Trip Verified | I traveled from Rome to NYC with connection in Lisbon. Flight attendant treat customers poorly. During my flight I came to kitchen to get myself water I saw a bottle of water on the counter and… Read more
  • 4/10

    SpiceJet630 Reviews

    ✅ Trip Verified | Airplane was really poor condition. The seats are very uncomfortable. Tight leg space. Got seat near washroom. Cabin crew staff is good - Helpful and Polite. Read more
  • 1/10

    Southwest Airlines1820 Reviews

    ✅ Trip Verified | My father and I were scheduled for a flight out of Indianapolis to Atlanta, April 18, 2024, boarding 12:25pm B20, and sat for 2 hours waiting to hear our flight over the intercom but the flight… Read more
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Latest Seat Reviews

  • 8/10

    Jetstar Airways21 Reviews

    ✅ Trip Verified | It was a full flight. Not much legroom. We sit in the 4 seats row for easy access to the toilets. I’d recommend to pay extra legroom near the exit door rows. Flight attendant were nice.… Read more
  • 6/10

    Jetstar Airways21 Reviews

    ✅ Trip Verified | The middle seat is very squishy. I’d recommend choosing an aisle seat and as upfront as possible. It’s worth to pay for extra legroom in the exit door rows. Read more
  • 3/10

    Aegean Airlines16 Reviews

    ✅ Trip Verified | The new A320neo feels worse than an old A320. The colours give however a nice touch. The seat pitch was awful and actually borderline for someone who’s over 185 cm. Food was simple and not great.… Read more
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Latest Lounge Reviews

  • 5/10

    Kenya Airways15 Reviews

    ✅ Trip Verified |   Although I am furious with Kenya Airways right now I will acknowledge that they are trying to improve their lounge service. There is a cook making eggs and omelettes as requested and their cappuccino is excellent.… Read more
  • 10/10

    Singapore Airlines130 Reviews

    ✅ Trip Verified | Visited in June 2023 and the lounge was amazing, there was a various amounts of meals, beverages to choose on. I visited the lounge on dinner time, they had an option of bolognese pasta with cheese,… Read more
  • 1/10

    Air Europa7 Reviews

    ✅ Trip Verified | This is the worst lounge I've encountered in my life. Absence of dining during afternoon and evening. Only vile processed cheese and cold meat. Staff excel in being unfriendly and useless. In fairness to Air Europa… Read more
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Latest Airport Reviews

  • 1/10

    Edinburgh Airport550 Reviews

    ✅ Trip Verified | This has to be one of the worst airports in the world. Security system for departures always bad, has been "improved" to be even worse. A Shambles. Arrival at EDI is always abysmal. Usually steps to… Read more
  • 1/10

    Philadelphia Airport243 Reviews

    Not Verified | Baggage claim, terminal A- 3 carousels but only one in use. Hundreds of people clamoring for luggage. Then our luggage was lost- INSIDE THE AIRPORT. AirTag and the AA app confirmed the luggage had arrived. But the… Read more
  • 1/10

    Beauvais Airport87 Reviews

    Not Verified | 18th April fiasco. Ryanair was 40mins late but the level of competence of Beauvais is worse than a 3rd world state. 2 hours late for a flight to Birmingham because apparently the security staff didn't scan 2… Read more
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THE WORLDS 5-STAR AIRLINES

The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.

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