United Airlines

I fly over 35k miles per year with united they upgraded some seats on certain planes and they are the most uncomfortable seats on any airline I fly very hard slippery material so you keep sliding down and I believe they also shortened the length of the seats so more of your thigh is hangout my off.. Terrible investment United!

I flew on United Airlines for the first time and it was the worst experience. I am a 6' in shape lean guy and my knees were touching the seat in front of me. The tray table was impossible and sitting in the those horrible seats made me feel like i was crammed into a sardine box as I was constantly touching the two people on both sides. On the way back to Norway it was in impossible to sleep as I could not recline back enough to find a comfortable position.

I had the most painful 6.5 hour flight from Newark Liberty to SeaTac due to these horrible seats. Everything about them is wrong. The seat bottom is too short the seat back is slumped or slouched even when fully upright and forces short-legged passengers to plant their feet into the floor to keep their hips from sliding forward and grinding their tailbones into the seat. The backs recline too far back to be practical in such an absurdly tight-packed cabin and will interfere with use of tray tables and hurt the knees of tall passengers unfortunate enough to sit behind a reclined seat. The armrests are far too low to be useful at all and dig into the thighs of virtually any average-sized adult. These seats are good only for illegal forms of "enhanced interrogation" and nothing else; three days after this flight I am still sore and have small bruises from the crap armrest digging into my leg. I'll do anything to avoid this terrible flight in the future. A general rule for those looking for good seats: Avoid 737s altogether especially the 800/900 series since those planes tend to be utterly crammed to the gills. It's just getting worse all the time.

I just got back from a trip to Hawaii and stopped for a short layover at LAX. On the cross country red eye flight from LAX to EWR we boarded a United Airbus 320. The seats on this flight couldn't of been anymore uncomfortable. This was not a suitable aircraft for a five hour flight let alone a red eye where you would be looking to get some sleep. This is United's smallest plane in its fleet which would be better served for shorter commuter flights or at the most perhaps a flight lasting a couple of hours. It's impossible to find a comfortable sitting position on this aircraft. The back support is nonexistent the seat portion is like being on a park bench and the movable headrest is worse than a dentist's chair. Everything you have been hearing about United is true. It's all about squeezing the most dollars they can out of every flight at the expense of any possible customer benefit.

It is sad that a United Express plane has better seating than mainline United planes. A co-worker was in regular economy and said her seat had plenty of leg room. United should take a clue from United Express.

I realize airlines need to make money but when the person in front reclines you would at least expect to be able to move your legs. I am an average sized guy. I could not move my legs for 4 hours. Worst seats ever.

These new UA seats are abominable. Hard with almost no cushioning; there is no neck support. If you are over 5'6" I would predict that you are going to have trouble finding any comfortable seating position as the top of the seat hit me just above my upper back.

Due to a full flight and I was upgraded to economy plus seat without paying a dime. The seat is very hard and uncomfortable. The width of seat and legroom are pretty the same as other airlines in us. I am assigned a middle seat which is so uncomfortable and I cannot move around and this is so tiny. But this is cheap flying HK to SIN with meal and assigned seat and baggage and the best timing for this shuttle flight. I would suggest to take Asian airlines.

SFO-SYD and back. Paid for "Economy Plus" because my husband is tall and I wanted to have leg room. We got the two seats immediately behind the bulkhead (no "A" seat in that row) These were undoubtedly the worst seats I have ever had in my life. Yes I have flown coach overseas before. Within about 2 hours I seriously thought I had injured my tailbone somehow I simply could not get comfortable the seats were so hard. At least one of our TV screens was broken on each leg of the flight. The pull out trays are completely inadequate for such a long flight. I will avoid United overseas flights at all costs.

MUC-IAD aisle seat. Plane half full so 3 seats entirely at my disposal. Overall seats are not bad - big enough comfortable enough decent leg room. Excellent entertainment system. Food just average and alcohol is not free but that is a small price to pay for relatively comfy seats suitable for intercontinental distances.