United Airlines

Seat Reviews


3 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 97 reviews
3/10
3 star Skytrax Rating
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10/10

"exit row has excellent legroom"

(United States)

Row 21 on United's domestic 757-200s. Exit row has excellent legroom I've flown in First Class before on the same aircraft and I believe the legroom is almost the same (if not the same) Recline is above industry standard and getting out of your seat is easy with minimal disturbance towards your neighbors.
Seat TypePremium Economy
Aircraft TypeBOEING 757-200
Seat Layout3x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
7/10

"cabin interior is exceptionally good"

(Japan)

I flew with a refurbished United economy cabin. Although the aircraft is technically old (B757) but the cabin interior is exceptionally good (far better compared to the unrefurbished United). For a short flight to LAX from SFO it was more than enough to have a refurbished and well-reclinable seat a personal IFE screen and a cup of coke.
Seat TypeEconomy Class
Aircraft TypeBOEING 757-200
Seat Layout3x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
2/10

"Plane is tiny and cramped"

(United States)

UA117 from Hong Kong to Singapore. Plane is tiny and cramped. No Economy Plus full plane. I am average height and still my knees bumped against the seat in front of me & was painful when the person in front reclined. Width was very bad too: I kept on having to pinch my legs together to avoid resting on the legs of the people next to me. This was just an awful experience.
Seat TypeEconomy Class
Aircraft TypeBOEING 737-800
Seat Layout3x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
7/10

"likely to have an empty seat next to you"

(United States)

Economy plus seats on the long haul 747 flights. United is too cheap to offer a modern entertainment system so they have TV's on the walls in the front of the cabin and they show you what they want to show you and that is it. Economy plus has an extra 2-3 inches of leg room/pitch making it much nicer. Economy plus is generally less full than the rest of the plane so you are more likely to have an empty seat next to you.
Seat TypeEconomy Class
Aircraft TypeBoeing 747
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
4/10

"legroom was good and seat width OK"

(United States)

Premium economy class seat BRU-IAD. Legroom was good and seat width OK at 18" but this size should really be standard on overseas flights it shouldn't cost extra. We're talking about maybe two inches difference in legroom between Premium economy and economy (I was curious so I checked it out after flight). Seat width also seems to be 18" in plain economy. All other services are exactly the same in plain economy. IFE was atrocious - unadjustable screen so couldn't see it with front seat reclined.
Seat TypePremium Economy
Aircraft TypeBoeing 777
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
4/10

"last time I ever fly United Economy"

(United States)

Took the economy seat from SGN-HKK-SFO. It is the last time I ever fly United Economy. I had the first row for that section so I was right up on the TV screen for movies which was about the only positive from that flight. I couldn't stretch out my legs very well since we had a wall in front of us but by the looks of the other rows we had the most room. WOW. The seat reclines 31" so they say but for me the person behind me was a bit large and would restrict me from reclining the entire way. The width of the seat is perfect for someone who is a stick however I felt like I was bulging out of the seat and I am not over weight or anything. As for getting in and out of the seat we were lucky to be in that first row so we had a little extra room for moving around. As for others I could see how it would be difficult if you were at the window or middle section.
Seat TypeEconomy Class
Aircraft TypeB747-400
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
3/10

"one of the most uncomfortable trips"

(United States)

This was one of the most uncomfortable trips I've ever taken - the seats on United's Airbus A319 are atrocious. I could not sleep or even relax for this matter.
Seat TypeEconomy Class
Aircraft TypeA319
Seat Layout3x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
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