Swiss Intl Air Lines

Never ever again will I travel on Swiss airlines. Unfortunately we have to do the return to Singapore. The seats are the hardest I have ever sat in. My legs felt as if they were cramped to my chin. Walking after getting out of the seat was painful to my knees. It was a horrible experience. We travelled from Tokyo to Zurich

These seats are OK - better than most. They seem a little firmer than some but I can generally sleep in economy and I am 5'11'' and weigh 90kg so I'm not exactly petite. Take care about the AVOD boxes which severely restrict legroom in some seats. Legroom is just about OK elsewhere.

I'm only 50kg and I can't move in these seats. Absolutely terrible and cramped. Was so upset when I realised we had to take the same airline home. Will never fly SWISS again!

BKK-ZRH on A343 at the last row (44 J and K). The airline had assigned us these seats despite our Star Alliance gold status which made me furious. The legroom was ridiculous and I'm only 5'9". Absolutely impossible to sleep (especially given the lovely proximity of the restrooms - flush and door every 2 minutes).

Seat seems to have no base cushion gave pillow away to lady sitting in seat beside me. It seems the seats are only suitable for 60Kg person who is under 1.65m. If you are any larger you will be cramped - good luck. Only choose airline for business or short-haul. It is not the Swiss of old.

Swiss seats were not bad reclining was pretty decent and managed to sleep on 8 hour flight.

The seat in front appeared to recline slightly more than the rest making viewing of the TV screen difficult.

Too small - that says it all. The box containing the inflight entertainment stuff is located under the seat in front of you - meaning there is even less legroom. Why on earth is the seat so hard?

With the arrival of these new aircraft I hoped for a better seat but I was wrong: the experience is practically the same as on the other Swiss' longhaul planes.

30% of the room under the seat in front of you is taken up with a box containing equipment for the inflight entertainment. Should the person in front of you recline then you have 10 hours of agony with no personal space. I tried taking all material out of the magazine pocket to create extra room. Could not use Swiss long haul again even if I got it for free. I'm 1m 86 tall medium build and weigh 73.5kg.Hope this helps other travellers.