Singapore Airlines

❎ Not Verified | Amsterdam to Singapore. Because of the long traveling we decided to spend extra money and chose to book the premium economy seats. We were looking forward to a comfortable flight in premium economy. However we were very disappointed. The seats are not that extra comfortable comparing to the economy seats, not much leg room, the leg rest not functional at all. We got the same food as the economy and the same service. Nothing special at all. But worst of all was the attitude of the crew. The were cranky and not friendly at all. I haven’t seen a smile of one of them. We asked for water and had to ask twice again, before we got some water. After the stop in Singapore we flew on with Air New Zealand, also premium economy, and we were suprised about the difference. A welcoming and friendly crew who offered us a drink at boarding. The seats were very comfortable, and the food was excellent. We had a very pleasant flight. In the past I was always happy to fly with Singapore airlines, but I think they are not that good anymore. I Will not book a flight with them anymore. I wonder why we had to pay so much more extra money for nothing special. Never again.

✅ Verified Review | Three class configuration aircraft, I sat in Economy for the SIN-CGK route. This is a popular route, and I usually prefer to sit at the back (the configuration at the 2 last rows at the back are 2-3-2); where I get to get served first - and alight later. Yes, it would get a bit noisy at the back but for 1.5 hour trip with good inflight entertainment this is bearable. The seats are comfortable but entertainment system depends on the airline type; SQ uses some really old 777 for this route and in the past their entertainment system had issues. The older the plane, the lesser selections there are in the entertainment system; and the resolution of the screen also becomes not as clear.

✅ Verified Review | In terms of seat pitch and seat width, Singapore Airlines premium economy seats are on par with other international carriers that offer a "true" premium economy product. It offers 38 inch of pitch and 18.5 inch of width. Do note that the seats on SQ's 777-300ER are one-inch narrower than the seats on its A380. Here are the pros and cons: Pro: (1) stylish seats with ample storage space; (2) the seat has both a leg-rest and footrest (foot bar) although the leg-rest is of limited use for people who are tall; (3) ability to pre-select meals via the Book the Cook option; (4) legendary Singapore Airlines service; and (5) extensive IFE selection with a large screen Cons: (1) seat recline is somewhat limited; (2) no dedicated lavatory in the PE cabin; (3) the large armrest seems to have reduce the seat width somewhat (but seat is still comfortable); (4) a glitch IFE system (I would like to think that the situation was not typical)

✅ Verified Review | The cabin and seats were average, mainly because it's a bit old. However, they managed it to be clean enough. Moreover, compared with a previous flight on their B777, the seats on this flight is wider, bigger and thus more comfortable. The seat basket offers sufficient pockets for my phone, book, etc. It was nice. The biggest issue is the in-flight entertainment system, the screen couldn't be used by finger touch, and overall the movies were outdated. The screen was old and thus the pixels were bad.

✅ Verified Review | Dhaka to Singapore Airbus A333-300 seat pitch is 32 inch. Comfortable seat. Tv screen 9.5 inchs. Singapore to Shanghai Boeing 777-300ER, 3x3x3 configuration. So more space and comfort for economy class pessenger. 10.5 inch tv screen and latest technology. Really great economy class seat.

✅ Verified Review | Fabulous design, lovely orange trim gives it a modern feel. Very good leg room and good enough recline, foot rest adds to the overall comfort. Tray table os from the arm rest. TV screen quite large. Has storage for phone, power outlet, USB next to TV screen.Price is really reasonable.seta pocket has lots of storage space. Noise canceling headphones offered too. Just fantastic!

✅ Verified Review | The seat is not as clean. There are some spots & stains on the seat. I could not figure out if the seats are not clean or the seats are worn out. Leg room is reasonable for an Asian like me. The seat recline is limited and uncomfortable at an awkward angle. Seat could be wider for what I paid for. Aisle space is alright & average. In flight entertainment is jaded, old & hanged on me.

✅ Verified Review | My standard economy class seat was larger than in the same Boeing 777 operated by other airlines. But just under "H" aisle seats there was a box of the entertainment system and it took half of under seat space. I was happy with the reclining degree and the distance between seats. But I would recommend "G" seat if you like aisle seats. The screen was very small as it was one of the old Singapore Airlines aircrafts.

❎ Unverified | Awful space compared to Boeing 777. Under the seats in row D is the electrics box meaning less room for your feet or bag. Putting my bag under the seat was a tight squeeze. The seats recline too far back in economy meaning when the person in front reclined fully, I could barely move and I am only 5ft 2! I could not get anything out of my bag under the seat in front when the person in front was fully reclined. When I politely asked the person in front if he could move the seat up a bit, all I got was a mouthful of abuse and had to be moved elsewhere by staff because I complained about him.

✅ Verified Review | Spent the extra money to fly Premium Economy but was overall disappointed. Looked forward to being on the A380 but the Boeing 777 was used instead due to less demand. Boeing 777 is way noisier. Seats are good and more spacious compared to some airlines, but not as good as airlines such as Air New Zealand Premium Economy. Service is good, but we were expecting much more from a 5 star airline. Flight Attendants are friendly but they do not engage in small talk. Could be more personal. Entertainment did not work properly for entire flight. Rebooted several times but it still got jammed. Our luggage never made it to our final destination (last flight domestic). Singapore Airlines blames SAS and SAS blames Singapore Airlines. No compensation for our luggage being delayed 2 days or for overall flight experience. Should have saved my money and flown Economy instead. Would probably fly Economy with Singapore Airlines but found Qantas and Air New Zealand much better overall.