Qantas Airways

Seat Reviews


4 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 99 reviews
6/10
4 star Skytrax Rating
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3/10

"no TV unit at all"

(Australia)

Hong Kong to Melbourne with no TV unit at all. I was told nothing could be done about it. Nine hours of sitting in a seat with nothing to do. The attendants kept offering me drinks which I thought was odd especially after they advise to keep alcohol consumption to a minimum. What made it worse was that I paid extra for the seat I was in a total waste of money.
Seat TypeEconomy Class
Aircraft TypeBoeing 747-400
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
4/10

"seats are tight in Coach/Economy"

(United States)

The seats are tight in Coach/Economy although the added touches already on your seat when boarding were nice - blanket and pillow as well as headphones and a toothbrush. The Q- Snack care package given to passengers is a nice touch in case one gets a little hungry in between meals. My tv did not work and although there were a couple of open seats 21 rows back I chose not to move seats and before we landed at LAX the First Attendant/Purser visited my seat and gave me some gifts and an apology for the inconvenience; I thought that was quite generous of him.
Seat TypeEconomy Class
Aircraft TypeA330-200
Seat Layout2x5x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
2/10

"made for a numbing 23.5 hours"

(United Kingdom)

Sydney to London on the A380 paid $20 extra to get an exit row seat in order to get extra leg room (seat 66D) as I am over 6ft 2 tall. My main issue with the seats are that there was hardly any thickness to the bottom cushion of the seat so this made for a numbing 23.5 hours so much so that I was hardly able to sleep at all during the entire flight. I estimate that there was approximately only 2.5 inches of padding between the top to the mesh metal base of the seat. The B747 on the outgoing leg of the journey was a lot more bearable. Whoever gave these seats a Design Award must have had no sense feeling from the waist down or actually sat in them for a very short period of time. The only reason why I would recommend this seat would be for the extra leg room apart from that it is a very uncomfortable experience.
Seat TypePremium Economy
Aircraft TypeA380
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
1/10

"had difficulty getting up from my seat"

(Australia)

Once the passenger in front reclined his seat fully it was in my face and I had difficulty getting up from my seat or moving let alone trying to collect my bag from under the front seat which was impossible. My husband moved to a free seat beside him which gave me 2 but as seats are concave and armrest does not push up fully out of the way was impossible for me to take advance of 2 seats on a 13hr night flight. The new A380 seating has me now looking to other airline options for long international flights.
Seat TypePremium Economy
Aircraft TypeA380
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
6/10

"very limited overhead storage"

(Australia)

I fly to and from London from Melbourne about 10 times a year and try to fly premium economy or business as much as I can. With the introduction of the A380 I expected Qantas to improve seating in both cabins. Unfortunately not. The Premium Economy seat is OK but why would Qantas decide it should be at the back of the upper deck? There is very limited overhead storage especially for people with full size roll on bags. Being at the back on the plane there is far more lateral movement and it is very noticeable so in comparison to the 747 Premium economy I found myself less comfortable due to the bumping around had to shunt by carry on luggage in a different location to where I was and we were one of the later ones off the plane meaning a longer wait in the dreaded passport control. The food was pretty ordinary as well. I can never understand that these flights are always full yet Qantas bleats about struggling to make ends meet and keeps dropping the quality of services.
Seat TypePremium Economy
Aircraft TypeA380
Seat Layout2x3x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
8/10

"have more leg room and is pretty comfortable"

(Australia)

Seated in 80A from MEL-SIN fantastic leg room as no seat in front of you and not an exit row so you do not have to pay for it. Family member was sitting in 80B and for economy seat this was pretty standard compared to other airlines besides for the fact there is a net to place you feet in under the seat in front. This makes it feel you have more leg room and is pretty comfortable. When seats recline the whole seat moves with you including the bottom part so this makes the seat seem to recline a bit more.
Seat TypeEconomy Class
Aircraft TypeA380
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
4/10

"legroom was not enough"

(New Zealand)

I had my first opportunity to fly this A380 operated by Qantas from Sydney to Singapore (approx 9hrs flight). The legroom was not enough and width of the seat was ridiculous as well.
Seat TypeEconomy Class
Aircraft TypeA380
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
8/10

"tray tables being in the armrest"

(Australia)

BNE-HKG. Had row 23j/k to myself. Excellent legroom in the bulkhead although having the divider meant no stretching out. Seat width suffered due to the tray tables being in the armrest - PTV's were fold out type which I prefer to seat back.
Seat TypeEconomy Class
Aircraft TypeA330-300
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
10/10

"room in this bulkhead seat was excellent"

(Australia)

SYD-LAX Premium Economy seated in 34K. The amount of room in this bulkhead seat was excellent along with the ability to stretch out on the side lockers that every seat has on the top deck of the aircraft. Excellent AVOD and meals. For the 13hour+ flight premium economy is worthwhile as the is the extra cost over economy but is considerably cheaper than business.
Seat TypePremium Economy
Aircraft TypeA380
Seat Layout2x3x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
9/10

"easy to get out due to the extra leg room"

(Australia)

LAX-SYD in seat 51K. It's a bulkhead seat at the front of economy which means extra leg room. Was able to move my hand luggage bag to the floor to use as a foot rest which meant it was easier to sleep. It was easy to get out due to the extra leg room. Quick exit at the destination.
Seat TypeEconomy Class
Aircraft TypeA380
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes