Qantas Airways

Seat Reviews


4 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 99 reviews
6/10
4 star Skytrax Rating
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2/10

"comfort was far from what we expect"

(United Kingdom)

Our recent economy flight from Perth to Adelaide was undoubtedly one of the worst both in terms of value for money and comfort and was far from what we expect from a national airline. The seats were hard and small with very limited leg room. The on board catering was inedible (we generally can eat anything, but not this time ). The coffee was cold and staff generally showed little enthusiasm for service. No more Qantas for us !!
Seat TypeEconomy Class
Aircraft TypeBoeing 737-800
Seat Layout3x3
Date FlownNovember 2015
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Seat Storage 12345
no
10/10

"spacious and comfortable"

(Australia)

SYD-LAX. Boarding was very smooth, and the cabin was about half full. In-flight entertainment was excellent and the food selection was good too. The cabin crew were nice and attentive. The seat was spacious and comfortable, probably the best premium economy seat I've flown. The quietness made it easy to sleep too. Very enjoyable.
Seat TypePremium Economy
Aircraft TypeA380-800
Seat Layout2x3x2
Date FlownJuly 2015
Type Of TravellerBusiness
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Seat Storage 12345
yes
8/10

"ideal for my long legs"

(Australia)

Flew Qantas SYD-JNB and return. On the westbound flight had seat 49A on one of the older Boeing 747-400s with the older IFE equipment. The usual torture of a 14 hour flight in Y but Qantas seemed to have lifted their cabin service in long haul compared to a few years ago. On the return I had pre selected seat 70A which was ideal for my long legs, with a sizeable gap between the seat and the window. This gap was an ideal place to stow excess pillows and blankets. Meal service seemed poorer on the eastbound flight, but plane had been refurbished with new IFE. One annoying thing with Qantas IFE is that the software doesn't allow you to play a CD album without clicking play after the previous track has finished, meaning you can't chill out to some music. USB power supply did not work on return flight (not fitted on outbound flight). I have found from other Qantas flights that their IFE USB to connect to ones' own device does not work for Android devices
Seat TypeEconomy Class
Aircraft TypeBoeing 747-400
Seat Layout3x4x3
Date FlownOctober 2015
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Seat Storage 12345
yes
4/10

"the seats are a bit cramped"

(United Kingdom)

We flew Qantas to Sydney from London via Dubai. The staff going out were very lacklustre, didn't want to serve anything without forcing them. Missed out part of the meal, staff said help yourselves when questioned and were quite unfriendly. We were dreading the return but it was marginally better - some of the food choices and quality was poor. The seats are a bit cramped - I have flown with BA and Virgin which were better, and the best by a long way was Thai Airways.
Seat TypeEconomy Class
Aircraft TypeA380
Seat Layout3x4x3
Date FlownSeptember 2015
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
2/10

"seats quite adequate in economy class"

(Australia)

If you are five feet tall and weigh less than 40 kilograms you will find the Qantas seats quite adequate in economy class. I am not and I found the Qantas seats quite inadequate. My seat did not recline very far so that when the person in front of me reclined their seat I was left squashed between the front and back seats.
Seat TypeEconomy Class
Aircraft TypeA330
Seat Layout2x4x2
Date FlownDecember 2014
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Seat Storage 12345
no
7/10

"seat recline was good"

(Australia)

Pretty good, the entertainment was nice and updated when we were on our flight back from LAX to Melbourne. The recline, seat space and legroom were way better than economy. Though the seat recline was good, when people in front of you recline, it was hard to get out. The little storage beside the window was helpful as well.
Seat TypePremium Economy
Aircraft TypeBoeing 747-400
Seat Layout2x4x2
Date FlownJuly 2015
Type Of TravellerFamily Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
yes
8/10

"amenities have been down-graded"

(Australia)

I've flown Qantas overseas (Sydney-North America) every year since 1994. When they introduced Premium Economy with the launch of the new A380, this was a fantastic new flying class in my opinion. The amenities have been down-graded since then, but over all, I have found the staff on all my flights to be excellent. I agree that the cost for PE has increased over the years, but if you keep your eye out for flight deals from Qantas and their partners, then the higher price compared to normal economy is not double. Also if you have the option to book 2-3 months in advance of your travel date, then you also get the chance to select great seats (ie: Exit row, 24J).
Seat TypePremium Economy
Aircraft TypeAirbus A380
Seat Layout2x3x2
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
4/10

"seats were not very comfortable"

(United States)

Have always flown Qantas to NZ and AUS because of the staff and service. This A380 trip in seat 56G was very disappointing. Seats were not very comfortable and no leg room. When the person in front of you reclined their seat and your tray table were in your lap. Even in the aisle seat getting in and out was difficult. DFW-SYD for 16+ hours on this plane was just miserable.
Seat TypeEconomy Class
Aircraft TypeAIRBUS A380
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
4/10

"impossible to get out of your seat"

(United Kingdom)

QF I will never pay the extra for Qantas PE again. Nowhere near as good as Air NZ. Although the seat pitch is reasonable it is almost impossible to get out of your seat if the one in front is reclined. You need the agility if a mountain goat. The food is reasonable. The crew on my flights from LHR to Sydney were mediocre at best.
Seat TypePremium Economy
Aircraft TypeAIRBUS A380
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
2/10

"needs extra padding"

(Australia)

QF 51 & 52 BNE-SIN-BNE. When are Qantas going to put some extra padding in these so called designer seats. Hard as a rock after around 3 hours and somewhat painful after 7 hours in the sardine can. Needs extra padding and the IFE Screen needs to be updated from its piddy 9cm size into a more viewable screen size.
Seat TypeEconomy Class
Aircraft TypeAIRBUS A330-300
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no