Qantas Airways

Seat Reviews


4 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 99 reviews
6/10
4 star Skytrax Rating
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9/10

"easy to get out due to the extra leg room"

(Australia)

LAX-SYD in seat 51K. It's a bulkhead seat at the front of economy which means extra leg room. Was able to move my hand luggage bag to the floor to use as a foot rest which meant it was easier to sleep. It was easy to get out due to the extra leg room. Quick exit at the destination.
Seat TypeEconomy Class
Aircraft TypeA380
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
1/10

"A380 was an uncomfortable flight"

(Australia)

I believed that when Qantas advertised changes in the Economy seating they were not clear in advertising it was only for the Premium Economy Seats. I found that the A380 was an uncomfortable flight as when the person in front reclines you are left hardly any leg room also found that the trays were smaller the toilets smaller. I would never fly with Qantas again as I found the ground staff rude and unhelpful when we complained that they had not put our party of 4 together they had even placed the two teenage girls in our party next to a young man which the ground staff explained that they could not make any seating changes we were lucky the flight crew were able to arrange other seating arrangements.
Seat TypePremium Economy
Aircraft TypeA380
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
9/10

"seats very spacious"

(United Kingdom)

LHR-HKG and got upgraded to Premium Economy both ways and even with an Economy Class service it was very good. Seats very spacious especially as I am a big person. IFE had a great choice and easily to reach as in the side armrest. Recline was very good and let me sleep 8 hours straight on the return journey. Luckily I had row 35 both ways which was good as row 36 is missing a window.
Seat TypePremium Economy
Aircraft TypeB747-400
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
9/10

"seats are very comfortable"

(Australia)

SYD-LAX. Had phoned through and paid for exit row seat on this flight and it was well worth the $160 AUD. The customer service officer on the phone said I'd be happy with this seat as the flight had been reconfigured. Was not too sure what she meant until I boarded and realised I had a premium economy seat. These seats are very comfortable and I enjoyed the extra seat width and elbow room. Service was fantastic and because we were seated directly behind P/E the drinks cart was not too far away. The seat itself is nice good recline (compared to regular economy) and not knocking elbows is good. TV and table all located in arm rests and easily accessible. As I had the window side of the seats there is the ability to squeeze shoes pillow between seat and wall. Only let down is lack of storage so accessing books/magazines or toiletries I needed to access the locker each time.
Seat TypeEconomy Class
Aircraft TypeB747-400
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
8/10

"managed a decent amount of sleep"

(United Kingdom)

Premium Economy LHR-SYD-LHR A380. I had my eye on 38J and K (exit row rear right of the cabin) and managed to get them there and back. This gave us (me + wife) masses of legroom so that wasn't an issue. Recline is OK and we managed a decent amount of sleep though it still felt like airline sleep rather than truly restful sleep. Food was ordinary in truth though nicely served on linen china etc. Staff were excellent on three of the four legs. We were addressed by name on several occasions by smiling crew. On SYD-SIN leg the Customer Services Manager walked around and met everyone in the cabin shook hands and thanked us for flying with Qantas -then repeated this as we approached SIN! Premium Economy cabin is quite close to the tail so lateral movement is quite noticeable during turbulence. IFE is first-class; touch- screen intuitive interface and loads of choice. First time I've taken more than a passing interest. Only disappointment was that the screen has to be stowed during take-off and landing - precisely when the Skycam in the tail is at its most entertaining so you can't watch that part of the proceedings. And finally beware - while these two seats are the best in the cabin for legroom they are also the chilliest. This may be because they are near the galley which has to be cooled or it may be that it's next to the door - though I can't believe this would be the cause of a draught! In any case it was much warmer a few rows forward and we had to cover up well in the excellent blankets to avoid the worst of it and still there was an uncomfortably cool draught on our faces. This was true on both trips (both A380s but different aircraft). So while I'd recommend Premium Economy I'm not sure this is the best place to sit. The ultimate measure is that my wife suffered a lot less from her usual terminal jetlag (we've done this trip quite a lot) and said she would do it again which is not true of 'standard' Economy (there's no going back to Economy now).
Seat TypePremium Economy
Aircraft TypeA380
Seat Layout2x3x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
7/10

"requested an emergency exit seat"

(United Kingdom)

Melbourne to London with Qantas and thought that as part of the One World Alliance and a BA Club card holder I would be allowed to choose my seat online - but was not to be. I requested an emergency exit seat with more legroom only to be told that I would have to pay an additional AU$160! However the services desk informed me that if I wanted an exit seat and sat by the window I would not have to pay anything at all - given that there was the section over the door sticking out which would result in my legs being slight angled but not in the way of the passenger next to me. Well worth it and saved me the money and I would recommend anyone wish for more legroom. Made getting in and out of the seat great and one needs to stretch the legs regularly on such a long flight.
Seat TypeEconomy Class
Aircraft TypeB747-400
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
1/10

"leaving room for only one foot"

(United States)

Half of the foot space under economy "C" aisle seats is occupied by an entertainment system box leaving room for only one foot. For added amusement the box gets quite hot. Seat pitch is 31" and I'm 6' 1" so there is negative knee-room. 14 hours of this: excruciating. Given a choice between entertainment and somewhere to put my left foot I'd take the foot-space in a heartbeat.
Seat TypeEconomy Class
Aircraft TypeB747-400
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
9/10

"recline enough for comfortable sleep"

(Australia)

LAX-MEL Premium Economy. Similar experience to the old Qantas business "Dreamtime" seats just not as wide around the shoulders. Seats recline enough for comfortable sleep and are wide enough not to be troubled by your neighbour. Large size screens that are all armrest stored. Meal service is exceptional and better than many airlines business class. Pre take-off drinks linen tablecloths steel cutlery glass wine glasses china crockery fine wines even plunger coffee. At only 50% more than economy and less than half the price of business this is a product that I will use frequently.
Seat TypePremium Economy
Aircraft TypeB747-400
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
3/10

"no room to store any extra luggage"

(Australia)

Recently flew on the A380 run by Qantas. I was looking forward to the apparent improved comfort afforded by the A380. For economy I find their 747-400 superior. The leg room under the seat in front is much less there's some netting that you can put your feet into - useless. There is no room to store any extra luggage you may have under there and I'm not sure what the hype was about with the seat pitch? Just another note we flew with a toddler and whilst he was too big to use the bassinets 3 of the 4 were already out of order?!
Seat TypeEconomy Class
Aircraft TypeA380
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
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