| I previously had mixed experiences with Malaysia Airlines, a few unlucky experiences include old aircraft with no personal IFE for a 5 hour flight from KUL to TPE. I boarded MH149 from KUL to MEL, and it was an old A330, well this one still has IFE. I was seated at the last row 43A and the seat conditions are a bit worn down and in need of upgrades. The window is dirty and filthy. However, the crew did what they could to make it one of the best flights I've ever been on, I experienced true Malaysian Hospitality. All of them were very warm and approachable, younger and senior crew alike. I was surprised at the thoughtfulness of the crew, they always offer something extra upon serving you. Every service be it a water or simply asking you to fix your seat upright, it was so friendly they made me smile every time. Food was good and flavourful. IFE was super laggy though, great selection of movies but it takes a whole lot time to navigate through it as it was so slow! In seat power supply Not working. Overall a great flight! Pretty sure this relates more to MEL airport ground crew, but since we weren't connected to a skybridge (walk down the plane via staircase). We were greeted at the bottom of the staircase by super friendly staff, which really made me feel refreshed after a long night flight. I saw the way the ground crew assisted senior passengers from the door of the aircraft up till the terminal and it was so warm it made me smile.