✅ Trip Verified
| I tried to upgrade and to buy a premium seat. Every time I called either they put me on hold for a long time or the call ended abruptly. Internet chat never connected, they made me wait many times. Emails were no answered. So, I could've bought a business seat or a premium but they made it too difficult. Seat covers falling, small space, good PTV and in flight entertainment. In general was OK but for a 10h trip it is a bit claustrophobic. They do not provide blankets unless you ask insistently.