Jetstar Airways

Seat Reviews


3 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 16 reviews
4/10
3 star Skytrax Rating
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7/10

"difficult to get out of your seat"

(Australia)

First time flying Jetstar Airways business class to Bali. Check in at Sydney and Bali went smooth. Inflight staff were great on trip to Bali and coming home. Trouble getting meal that you ask for but the staff quickly accommodated you with an other option. Would prefer to have a breakfast service rather than a dinner service coming home. Rather difficult to get out of your seat if the person in front reclines their seat all the way but were lucky enough to get front row seat on way home. I don't understand why so many complaints when you consider the price. I would fly Jetstar Airways business class again if the price is right.
Seat TypePremium Economy
Aircraft TypeBoeing 787
Seat Layout2x3x2
Date FlownAugust 2015
Type Of TravellerFamily Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
yes
1/10

"recline to the point where they trap passengers"

(Australia)

Jetstar actually referred to this seat as Business Class. I was in seat 2A on 16th June BKK-MEL. Don't think that you will get comfort or attention in this seat class. Row 1 seats recline to the point where they trap passengers in Row 2 with minimal space between rows and making is completely impossible to leave your seat during the flight. There is little equality in this booking class - Row 1 seems reasonable whereas Rows 2 and 3 seem like cages. A colleague in Row 3 experienced similar problems as I did: her seat reclined only part way and when the seat in front was fully reclines, she was unable to escape the fact that the seatback was so close to her face that eating a meal became an exercise in contortion. This seat configuration is a by-product of Jetstar squeezing in those extra seat rows to maximise their profit. This comes at the expense of the passengers' comfort and meant that my flight was spent longing for the Economy experience on carriers like Cathay Pacific with whom I have flown to S E Asia many times.
Seat TypePremium Economy
Aircraft TypeBoeing 787
Seat Layout2-3-2
Date FlownJune 2015
Type Of TravellerBusiness
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Seat Storage 12345
no
7/10

"getting in and out no problem"

(Australia)

SYD to HKT (Phuket) in seat 23J economy. Getting in and out no problem nothing in front of me. Touch screen kept falling down (loose and in need of repair) very sensitive. Flew back HKT to SYD night flight left about 1.50 hours late) and have to say these are the most uncomfortable economy seats I have ever experienced trying to sleep in. Conclusion for daytime 9 hour flights fine otherwise upgrade (maybe not based on the reviews I've just read) or try another airline!
Seat TypeEconomy Class
Aircraft TypeBOEING 787
Seat Layout3x3x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
4/10

"not enough legroom"

(Australia)

Not enough legroom as I had the knee of the person behind me digging into my back for the whole flight. The seats seemed soft at first but were uncomfortable after only an hour and a half. Would not recommend although for a short flight the savings gained by flying with Jetstar are probably worth the discomfort.
Seat TypeEconomy Class
Aircraft TypeAIRBUS A320
Seat Layout3x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
4/10

"good thing the seat was leather"

(Australia)

Good thing the seat was leather. IFE cost $12 for a tiny range of movies.
Seat TypeEconomy Class
Aircraft TypeAIRBUS A320
Seat Layout3x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
5/10

"have a lot more room"

(Australia)

Seat A1 and A2 Star Class. You have a lot more room even with the foot rests out. The only issue is no where to put the ipads due to no front seat pockets. We were not on a night flight so the talking from the staff was not a issue but I could see that it can be as they sit in the area in front of you and you can hear them clearly. The head sets didn’t seem to work for a lot of people but they have plenty of back ups. The first ones we were given also had scratches on the sides which makes them look poor quality.
Seat TypePremium Economy
Aircraft TypeAIRBUS A330-200
Seat Layout2x3x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
11 to 16 of 16 Reviews