| JFK to Boston last night. I was in seat 4A and paid extra for that seat. The seat in front of me did not go into the upright position and was declared broken by the flight attendants. My tray table was also broken and would not hold a drink. It was hanging from the back of 3A. The staff did not seem concerned that upon landing and takeoff, Seat 3A was in my lap and not appropriate. This does not even sound like acceptable safety standards, much less worth the price I paid for a ticket. The plane and the seat was also filthy and there was debris/food/grunge around the screen in front of me. The seat I was in was dirty with I arrived and basically I expect at least cleanliness from the plane during COVID. I wanted a refund in compensation for the less than acceptable trip. I received 25$ CREDIT. I would avoid this airline at all costs. You get what you pay for. Cheap flights. Unfortunately, they are the only choice sometimes. I have many more issues with Jet Blue and really hope that in their race to grab a portion of international travel, their standards are quite higher. The web sight and receipts have minimal information and I had to request it. I could not access my flight into if I was not on line, which is most of the time when I travel. Their app is AWEFUL. I could not get a hold of anyone to talk to. Used a chat session that was mostly script. I have flown small planes in 3rd world countries that have better standards that Jet Blu. The flight attendant was also surly and unresponsive to my concerns. They get a 2 only because it was the end of a 28hr day of travel and they got me where I wanted to be on time.