Japan Airlines

✅ Trip Verified | JAL Sky Suite III - reverse herringbone. Tight space, claustrophobic and uncomfortable. It might work if you are a very small person but it's shocking for a long haul flight. Be aware that JAL has many different business class seat types on their B787 and this is the worst, though the latest. Skysuite II is vastly better and preferable, even though it is 2x2x2 but with staggered layout.

Not Verified | The best feature of the JAL Premium Economy product is the seat. Encased in a shell like in Business class, no one can recline into your space and when you recline to have a nap, your feet move comfortably under the seat in front of you - even when you have hand luggage there. This might be less comfy if you are super tall but regardless, the leg rest and footstool combo keep the legs elevated which means you can turn onto your side. Pillow & blanket were comfy and the headrest was moldable so I actually slept - and the first stretch was a 14 hour flight. The seat was not hard and the result was that I felt quite fresh after each flight as I could get some sleep.

✅ Trip Verified | The seat was good and comfortable enough for 1 hour+ flight. The width is big enough for my body. The legroom is modest. Adjustable headrest well function. Lucky enough to occupy all three seats.

✅ Trip Verified | Boeing 787-8 configured eight-abreast. Although I had a wide-shouldered passenger next to me, there was plenty of room for us both. The seatback had an assortment of storage spaces in various sizes, as well as a bi-fold tray table. Most importantly, the seats articulated forward when reclined, to reduce encroachment on the space of the passenger behind. I tend not to recline my seat because I find it makes no difference to my level of comfort, so I appreciate this feature.

Not Verified | Overall, all I can say is that the Boeing 777 Business Class seat is excellent. It has a wide seat with lots of legroom and is easy and comfortable to sleep in. Getting in and out of the seat is easy too.

❎ Not Verified | First time to travel via Japan Airlines from Manila to Narita, Tokyo Japan. It was a nice seat and relaxing, the cabin crew is approachable and the food is good with combination of wine or beer. Hope to board again to Japan Airlines.

✅ Verified Review | I chose to fly JAL on my trip to Tokyo as it is the only one that flies the Boeing 787 with a 2x4x2 configuration. I couldn't have made a better choice. The economy cabin features the new garnet upholstered seats, with the black back. I sat on 53K (window) seat. Once seated, you immediately realize that the seat is really wide, and that the legroom is generous. I am 178 cm (5'10") tall and felt really comfortable. Fortunately there are no entertainment boxes under the seats, and no seat posts in the middle of the two window seats, which makes the foot space even better. A USB socket is located in the back of the seat, and the standard socket is available under the seat. The entertainment system is correct. The screen is slightly larger than the average screen size, and runs smoothly. In conclusion: true widebody comfort. In my opinion, JAL offers a much better product (in terms of seat width and pitch) than what the European legacy carriers offer in economy class on their longhaul fleets nowadays. Needless to say that a 2x4x2 configured Boeing 787 is very comfortable.

✅ Verified Review | The spaciousness is the freest I have felt in an economy cabin. The classy design of the seats was nice, too, with the wine red and black colours. Subtle touches like the mini pouch pockets for accessaries, cables, mobile and a water bottle were nice, too. Overall the best economy seats I have experienced.

✅ Verified Review | Very generous seat pitch and width on this Japan Airlines Boeing 767-300ER, which gives passengers much more personal space. A 2x3x2 layout, modern and comfortable cabin. IFE screen is very big and USB charging for devices is available.

✅ Verified Review | Meal was better than before. They used to serve cold meal. I'm surprised to have hot meal between Tokyo and Seoul. Inflight entertainment system was replaced to the new one. But this 90 minutes flight is too short to enjoy 1 movie. So you need to book return trip as well. You can charge your mobile phone with USB as long as the fleet was B787.