Icelandair

The seats in Economy class have a decent coating, but are the new-style thin padding version which forces you to get up every few hours unless you want a back-ache. The IFE in the seat-back in front of you is pretty good but varies on the age of the aircraft you are seated in. The air temperature control nozzle above you is a major hit and miss. It did not work at all for two of my 4 flights with Icelandair and the planes were boiling hot even though it was March. I just stripped down to my undershirt and my infant daughter had to be taken down to her onesie, but life was hard for my wife who was only wearing a sweat-top and could not de-layer further. For the other two flights, things were fine. Seat pitch is ok for this day and age, but nothing special. The really annoying thing though is that the armrest did not rise between the seats in 3 of my 4 flights. Now that is a colossal fail and important to note, because we were in different seats for each leg.

While I could not classify my exact seat as Saga Class, this review is for that, which essentially is Icelandair's Business Class seating, as a 2x2 config aboard their Boeing 757-200 aircraft. The seating has ample padding, but if you are seated in the first row, either side of the aircraft, you will find a lack of footrest, which can make it uncomfortable for a tall person - having that lack of footrest, causes an uncomfortable recline to the seat. Three of the four aircraft I flew on my trip, this was the case, with the one aircraft, being an upgraded model, had cubbies at the foot of the bulkhead, which you could stash a backpack and keep your feet there if you are tall. Also, sitting in the first row, means that your entertainment system is stashed in the armrests, which are always very warm, due to the systems being confined inside. Depending on an older or newer aircraft, will depend on whether your In-Flight entertainment system functions well. The pop-out drink tray at the front of the armrest section can and will get stuck, so you will then be lacking space for drinks, which can spill very easily on the above drink trays in front of the armrests. The USB ports for charging, well they charge very slow. All in all, you really don't have as much room as you would think with this seating so think long and hard if you want to be sitting in these seats at the premium they charge. Unfortunately for me, I will be considering a different airline next year.

I flew round trip from JFK to Keflavik this July. Both flights on time and inflight entertainment was very up to date and running fine, kept me occupied for the 6 hours. There was a USB port next to the TV screen where I was able to keep my iPhone and iPad charged. The flight attendants were great, coming through several times with refreshments and bottled water. There was plenty of leg room, except for the middle seat, where there was a box that was fixed under the seat so there was no room for bags. The seats were comfy and everyone received a pillow for comfort.

Seat 9C in Premium Economy is an exit row seat with no seat in front of it. IFE screen pulls out from under the seat. Icelandair economy seat backs are a few inches thinner than most other airlines (without sacrificing padding comfort) so this adds legroom.