Iberia

Forced to use this seat for 13.5 hours as Iberia denied me the aisle seat I had paid extra for. The seat was very uncomfortable the passenger in front sat on my legs if I stretched them out. I could only fold my legs when the passenger beside me left their seat and I could rearrange them it was very cramped. In addition the overhead TV screen in front of me flickered the whole journey only occasionally displaying a picture.

Extremely poor seats. New plane and feeling I was flying a 1970s plane. In-flight entertainment was short of non- existent and seat more cramped than smaller planer I used.

A new airplane and very poor onboard entertainment - two main screens in the cabin a couple of music channels. On a 13 hour flight it is not acceptable in 2010!

Seat very hard and seat depth seemed too short to provide adequate thigh support. I found it impossible to sleep on a long haul flight because of the hardness of the seat.

Iberia seems to have fallen asleep with their interior design. Their A340-600s are practically new but they remain decades in the past when it comes to passenger comfort. The seats are extremely cramped with low headrests and almost no legroom. There's no in-flight entertainment worth mentioning (a few screens in the central row) and the audio controls are located at the least convenient spot.

11 hour flight Madrid - Havana very difficult to move into the aisle very narrow. Also incredibly uncomfortable to sleep and to watch the age-old tv's which were only mounted in the very middle of the cabin. flight!

MAD-LIM & GIG-MAD Both flights were on planes that seemed to be out of the 1970's with decor to match. My partner's chair had an armrest that was falling off and a tray that didn't open fully. The legroom for anybody other than a young child is very tight flight!

I have flown long haul with many airlines and Iberia has to be the worst. The cabin seemed old and tired with old poor quality TVs spread sparsely through the cabin showing low budget films - service was poor food was bad and had a very uncomfortable flight!

Exit row 22L and 22J on Iberia A340-300. Excellent legroom unlike directly of cabin divider on row 8. Bathrooms were an annoyance even if people did not use the exit row to congregate (ceiling too low). Curtains had never been used to dim the lights coming out of the bathroom and cabin crew rudely instructed me that these were not to be used because they need to move around. Cabin crew comfort gets priority then. Seat comfort was poor because of it being quite hard and unclean. Seat was offered with a good recline but slowly went up all the time. Movies were on ceiling mounted 70's TV sets. Will never fly them long-haul again if not on rock bottom fares.

The legroom was reduced from Poor to Very Poor due to the construction of the seat pocket which is made up of a heavy duty steel frame holding the seatpocket. In both sides it angles out in a way which made it almost impossible to move my legs or stretch them in any but one position. No personal video screen just a large monitor in the center of the cabin folding down from cabin roof like in the 70's. I spend more than 4 hrs standing in the aisle / walking around; since it was too painful to sit still watching the mandatory movie.