Delta Air Lines

Extremely disappointed at the tray table support for laptops. If the person in front of you reclines at all you lose half of the shallow tray table area. and your computer is hanging off the edge halfway. I am typing now from a very precarious position with my screen bent forward (and at risk of being broken whenever the passenger in front pushes on his seat).

The seats are the hardest and most uncomfortable I've ever experienced in flying and I've flown a lot. The cushions are unbearably hard. I still have a backache almost 24 hours after arrival. I've flown Delta several times now on the EWR-CDG route. I changed to it from United because the service is much better in many respects. But the seats are simply so awful that my husband and I plan to switch back to United which has poorer service but more comfortable seats.

I sat in the middle with my son on a flight from Amsterdam to Boston. We were forced to sit in middle seats as they had just scheduled our new route on the spot. Legroom was not very good but it was OK if you didn't have a bag under the seat in front of you. Recline was ok for an economy flight. It felt far back enough to the point where I could sleep which is a rarity for me in economy. The width was alright. Im 5'11 190 lbs and the width was no problem. The screen was easily viewable and could be tipped in and out for better viewing angles. Getting out of the seat was very unpleasant however. I felt like I was always intruding my neighbors area especially if they were eating with their tray table open. Overall it was an ok seat but it was nothing great. Economy plus is much better in my eyes.

The trays in armrests were broken sliding to the right to spill any thing kept on it. With backrests kept upright during meals the tray opens to a tight fit one needs to breathe in to accommodate the tray or if one has a big stomach the meal time is real agony. To complicate matters one only has to ask for a glass of water and coffee at the same time to spill everything to the floor. This is Economy Comfort seat for an extra fee of £84/ return. Furthermore young parents with a small baby sitting at the bulkhead seats were not provided with a bassinette with the baby placed on the floor. Even the air hostess did not know how to operate the overhead lights. The audio-visual with ear-phones was an apology as one cannot hear anything even with full volume to occupy oneself on a 8 hour flight. By the way I am 6' tall and am not overweight. The leg room was fantastic. Delta please take note we deliberately paid extra for Economy Comfort to avoid the congested seatings of Economy Class. We travel with Delta frequently.

LAX-SYD return trip. The seat wasn't the most comfortable but it wasn't the worst ever. With the 15 hour flight it is rare to find a seat comfortable for 15 hours. Had enough leg room. Width was not too wide. The screen in front was a little small. All in all it was ok. I wouldn't rave about it but I wouldn't bag it either. Cabin crew are a hit and miss. Some were nice and friendly while others looked like they would rather be somewhere else. Their skymiles loyalty program is great.

Economy Comfort seats were not comfortable at all. It was the worst flight in my life and I've been flying since 1958. The legroom is great but the regular economy seats on my connecting flights on Air France and Alaska were better even with less legroom.

McDonalds hard plastic molded seats are more comfortable. Six foot tall average males should not be expected to travel in these seats. The legroom was not the most pressing issue. The seat width was ridiculous. A nine hour flight full of people armpit to armpit in hard uncomfortable slim mini prisons. I now hate delta.

SIN-NRT return. Seats comfortable with good recline and seat width. Both sectors with ptv on demand. But I could not locate the USB port on the sector from SIN-NRT.

Atlanta to Orlando. Sat in row 39 against the window. Seat pitch was tight but not unbearable. I had good legroom (I'm 5'11") as I put my laptop bag in the overhead. However the narrowness of the seat was ridiculous. I am not an overweight person I am athletic and have a broad upper body I literally had to lean forward for cock-eyed against the window for the entire flight to not be rubbing up against the guy in the center seat who was an average sized man. I have flown many discount airlines and this by far was the worst experience in a long time. Upgrading to Economy Plus or whatever they call it would be no help because only the seat pitch is different not the width. I flew to Atlanta on an ex-NW 757-300 sat in row 37 and it was a far more comfortable experience.

Had a window seat on quite new Boeing 777 on SYD-LAX-SYD. Overall it was a comfortable experience for such a long journey.