Copa Airlines

Not Verified | Really poor seats for a 6 hour flight, along with the price I paid, offered only an uncrowded ambiance tho little comfort. There is no way to get rest as the seat recline is limited. Never again! I suggest that you Do not fly the Panama / Brazilia route as these are small planes. Come to think of it as Brazilia is the capital of Brazil it would be a nice change to have a lie flat seat - or almost - for the almost 6 hour flight to Panama. I feel the airline should I advise the passenger of the limited offering on these flights. Time for a change?

✅ Trip Verified | Copa Airlines is very helpful, especially with seat assignments. I bought a last minute trip due to the fact that I had a very painful lumbago and I need to go back to the doctor ASAP. I called the customer service rep to request a wheelchair service for next morning since I could not walk and she added it without hesitation. The next morning I went to the airport to take the flight and, since I bought a last minute ticket my chair was 33C, the last row, really difficult to access for someone who cannot walk, and the rep issued me a better seat, 5D, really comfortable. In Panama, as well, they noticed my impairment and issued me 5F, really comfortable for my back. My special thanks to all the reps In Orlando and Panama who made this painful trip more tolerable; special thanks to Kimberly Martinez en Panama who got me a last minute comfortable chair. Because of this and punctuality of the schedules I highly recommend Copa Airlines.

✅ Trip Verified | Quite disappointed in expensive international business class seat. Felt more like a long haul domestic business class seat. Seat barely reclined, no footrest, no power plugs, and no personal TV. Barely got any sleep all night, just like economy class!

Seat pitch and width are good for economy class. Has charging port and personal tv. All over good.

Panama City to Santiago in a six-hour flight. The seat back was very thin even for an economy class seat so I felt every movement that the back passengers made and it was even worse because I had to travel with noisy children at my back so it was a constant kicking at my back. The plane had no IFE except for the overhead TV's and a couple of music channels - okay for a short haul flight but not for this kind of flight. Some seats did not have pillows blankets the airline magazine or even the safety chart. The only decent thing was the legroom so I could stretch my legs well to compensate the lack of seat recline. Copa is a good airline for short haul flights but I do not recommend anyone to fly it on longer flights.