✅ Trip Verified
| Copa Airlines is very helpful, especially with seat assignments. I bought a last minute trip due to the fact that I had a very painful lumbago and I need to go back to the doctor ASAP. I called the customer service rep to request a wheelchair service for next morning since I could not walk and she added it without hesitation. The next morning I went to the airport to take the flight and, since I bought a last minute ticket my chair was 33C, the last row, really difficult to access for someone who cannot walk, and the rep issued me a better seat, 5D, really comfortable. In Panama, as well, they noticed my impairment and issued me 5F, really comfortable for my back. My special thanks to all the reps In Orlando and Panama who made this painful trip more tolerable; special thanks to Kimberly Martinez en Panama who got me a last minute comfortable chair. Because of this and punctuality of the schedules I highly recommend Copa Airlines.