Cathay Pacific Airways

Seat Reviews


5 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 127 reviews
5/10
5 star Skytrax Rating
Sort Reviews by :
Show
9/10

"get an on/off switch please"

(United States)

CX has switched back to the conventional seats which is comfortable. No more switches for the lights or call button. Everything is on the touch screen. Problem is if you are sleeping and brushed the screen it would come on and interrupt sleep. Also my junior wanted to watch the tv and I could not switch the screen off as he knew to tap on the screen to keep it on. Get an on/off switch please.
Seat TypeEconomy Class
Aircraft TypeBOEING 777-300ER
Seat Layout3x3x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
2/10

"incredibly hard and painfully uncomfortable"

(New Zealand)

The non-reclining incredibly hard and painfully uncomfortable shell seats really let down this otherwise excellent airline. Please Cathay Pacific do a big advertising campaign when you have finally replaced all of these seats and I will fly with you again - until then the idea of a long haul flight on one of these seats is not for me.
Seat TypeEconomy Class
Aircraft TypeAIRBUS A340-300
Seat Layout3x3x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
1/10

"seats do not recline"

(Israel)

The seats do not recline. I had two flight legs with CX - one of two hours and another of twelve hours. The seats have a feature best described as "slouching" whereby the bottom cushion that you sit on slides forward enforcing a type of involuntary slouch in the seat. There is no back support and any flight time of longer than say two hours this is absolute torture. Sleep is near impossible as in addition to this the seats are extremely hard.
Seat TypeEconomy Class
Aircraft TypeBOEING B777-300 / AIRBUS A340-300
Seat Layout3x3x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
5/10

"seat has good pitch"

(United States)

This is the "new economy" seat that have replaced the fixed back "shell" seats. The seat has good pitch very good width and storage with the cubbin on the seatback plus three pouches below the literature pocket- all very useful for a long flight. The AVOD system is great but only needs more and better choices of programs and games. Two major problems with these new seats - the base seat cushion becomes hard quickly and the recline intrudes greatly on personal space and privacy. At two hours (on a 15 hour flight) the seat became noticeably uncomfortable. My legs became numb from pinched circulation at about 3 hours. The new 6 inches recline is nice when you are sitting in it but intrudes greatly into the space behind you. The unpredictability of a 2 to 6 inch recline creates stress. Your knees get banged laptop knocked off the tray table etc. And your personal space and privacy is mostly in control of the whim of the passenger in front of you. Also the thinner and lighter seat material makes for a smaller seat footprint which amplifies the loss of privacy when the person in front or to your side reclines. When the adjacent seat reclines if you are to the right you get an almost full view of their TV screen. That can be a distraction to you as their screen flashes when you want to read or sleep.
Seat TypeEconomy Class
Aircraft TypeBOEING B777-300
Seat Layout3x3x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
9/10

"huge leap from the previous seats"

(Hong Kong)

Hong Kong to Taipei on the new economy class seat. It is a huge leap from the previous seats. It has more recline a more comfortable seat and a better touchscreen entertainment system.
Seat TypeEconomy Class
Aircraft TypeBOEING B777-300ER
Seat Layout3x3x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
1/10

"simply a nightmare"

(Canada)

The designer of the seat knows nothing about ergonomics. The back doesn't incline but the seat pad slides forward instead without any support at the waist. Back cushion is so thin that I felt laying on a piece of steel. Head rest makes my neck painful. Simply a nightmare and as such I will not take CX again.
Seat TypeEconomy Class
Aircraft TypeBOEING B747-400
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
8/10

"seating is comfortable"

(United Kingdom)

In the viewing position seating is comfortable as there is a natural recline and you get decent support. Cushions seem standard. You have good view of the screen with good inflight entertainment. In the sleeping position however it is torture. The back support could not be adjusted the bottom seat slides forwards a few inches instead. There isn't a great sleeping position. You just get neck problems whilst sleeping and need to support your neck whist waking up. For long haul flights and for sleep these are absolutely the worst seats.
Seat TypeEconomy Class
Aircraft TypeBOEING B747-400
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
8/10

"seat feels solid and well built"

(Hong Kong)

CX's new economy class seats are a quantum leap from the last generation of fixed shells. The seats are thin enough to give good knee/leg room without compromising lumbar support. At least as comfy as the SQ econ seats. Seat feels solid and well built. New IFE uses a touchscreen - personally found it a bit slow rather temperamental. Have to wonder how these will hold up after several months of abuse by kids etc. Small recess under the IFE screen for storing phones cameras wallets glasses etc a nice touch. Thumbs up to CX for carving slits into this recess so you can easily see if you've left any valuables as you deplane.
Seat TypeEconomy Class
Aircraft TypeBOEING B777-300ER
Seat Layout3x3x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
2/10

"the most uncomfortable"

(Australia)

The seats on both these flights from Perth to London were the most uncomfortable we have ever travelled in.
Seat TypeEconomy Class
Aircraft TypeBOEING 747-400 / AIRBUS A330
Seat Layout3x4x3 / 2x3x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
3/10

"the cushion is a bit thin and hard"

(United States)

On the upright position you get decent support even though the cushion is a bit thin and hard compared to standard airlines seats. In the recline position however you get pretty much no back support as you end up sliding down (below the head rest) to get into any type of position conducive to sleep. For flights under 5 hours I would choose these seats over standard reclining seats. You have good view of the screen there's a power outlet and you can enjoy the inflight entertainment. Where Cathay made the mistake is for long haul flights where people are inclined to sleep for some portion of the flight. For sleep these are absolutely the worst seats. I think they made a mistake in installing them on their trans-continental flights. In an ironic note if you don't want to sleep on your flight these seats are the best. If you want to sleep choose a different airline. If you want to stay awake the whole time (which for flights arriving at night in either direction helps with the jetlag) I would choose Cathay.
Seat TypeEconomy Class
Aircraft TypeBOEING 777-300ER
Seat Layout3x3x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no