British Airways Seat Reviews

1/10

"smallest and most uncomfortable"

F Pagano (United Kingdom) 3rd December 2018

✅ Trip Verified | I am a frequent flier. I have been Gold with British Airways for years. The seats on the new planes on European flights are the smallest and most uncomfortable I have ever travelled on. I heard they were going to add more rows but as I sat I couldn't believe how little leg rooms the rows have been reduced to. I could barely sit and fit. The worst thing is that this plane only has 1 exit row with extra leg room for a total of 6 seats for the whole plane. in Europe.

Seat Type	Economy Class
Aircraft Type	A319
Seat Layout	3x3
Date Flown	December 2018
Type Of Traveller	Business
Seat Legroom	12345
Seat Recline	12345
Seat Width	12345
Aisle Space	12345
Power Supply	12345
Seat Storage	12345
Recommended	no

4/10

"we expected a lot better"

Jeff Smith (United Kingdom) 12th October 2018

Not Verified | I'd read up on BA premium economy on the BA website and it seemed rather good, sadly this is where things started to go wrong. Flying on a clearly aging 747 from Heathrow to Miami didn't start things off too well, the seat was very narrow for premium economy, noticeably narrower than Virgin, legroom was fine though. We were greeted with a glass of champagne which was a nice touch, oddly on the return Orlando to Gatwick run we had a choice of orange juice or water, disappointing to say the least. As far as perks go that was it. Food ran out so we ended up with economy food, nice but not fantastic. The back seat TV was old fashioned, small in size compared to other airlines and had a very limited choice, all in all both flights were very disappointing. One other thing we found odd was no toilet in the premium economy area of the 777 from Orlando to Gatwick, we had to use economy class toilets some twenty rows behind us. For the money we paid we expected a lot better.

Seat Type	Premium Economy
Aircraft Type	Boeing 747-400
Seat Layout	2x4x2
Date Flown	October 2018
Type Of Traveller	Couple Leisure
Seat Legroom	12345
Seat Recline	12345
Seat Width	12345
Aisle Space	12345
Viewing Tv Screen	12345
Seat Storage	12345
Recommended	no

5/10

"seat itself was quite comfortable"

N Garten (United Kingdom) 17th September 2018

✅ Trip Verified | I travelled from Houston to London Heathrow in premium economy. The seat itself was quite comfortable, with a good seat pitch and a decent recline (we were in the back row so didn't need to worry about ruining someone else's journey by reclining into their faces). The seats had seen better days, and the whole cabin looked quite old and tatty. The screens on the back of the seats in front were tiny and quite difficult to see. In my case it was not functioning correctly anyway, but I'd brought my own entertainment so not really a problem. There was the - now usual - problem of people bringing up to five bags onboard, some of which were large suitcases, so very little room in the overhead lockers for those who'd only brought on one bag. Since our bags fitted under the seat in front this was not an issue. The biggest problem was the meal service. There were theoretically two meal options but since we were at the back of the cabin we were left with the option nobody else wanted: they called it "spinach and ricotta ravioli", but it was an inedible slab of dried up pasta and dried up tomato ketchup. On the plus side for us, the first choice, "Fillet of beef with broccolini", was also barely edible. In my experience economy gets much better meals than premium economy on most airlines. If travelling premium economy on British Airways, where one of the options is inedible slops, those at the back of the cabin will effectively get no meal because the travellers at the front get first choice. If you're travelling from London you can choose your meal beforehand, which is useful. If you're travelling to London at the back of the cabin bring your own meal with you or you may end up going hungry.

Seat Type	Premium Economy
Aircraft Type	Boeing 777-200
Seat Layout	2x4x2
Date Flown	September 2018
Type Of Traveller	Couple Leisure
Seat Legroom	12345
Seat Recline	12345
Seat Width	12345
Aisle Space	12345
Viewing Tv Screen	12345
Power Supply	12345
Seat Storage	12345
Recommended	no

5/10

"screens were nice sized"

1 reviews F Summers (United Kingdom) 9th June 2018

Not Verified | I flew on British Airways from Gatwick to Barbados return last week. There was two different seats I flew on (Old and new) I didn't really like the old one but loved the new one. On the old seat, the screens were only the size of my hand and there was no power outlets - On the new seat, the screens were nice sized, there was plenty of power outlets and just a clean seat. I would recommend this airline to families - It is the perfect seat for kids as it has nice space with large blankets and big headphones.

Seat Type	Premium Economy
Aircraft Type	Boeing 777-200ER
Seat Layout	2x4x2
Date Flown	June 2018
Type Of Traveller	Family Leisure
Seat Legroom	12345
Seat Recline	12345
Seat Width	12345
Aisle Space	12345
Viewing Tv Screen	12345
Power Supply	12345
Seat Storage	12345
Recommended	yes

2/10

"better legroom than the 787"

J Measen (United States) 14th May 2018

✅ Trip Verified | We flew from London to Prague on this aircraft after flying from Washington on a Boeing 787. Oddly enough, the A320 seemed to have better legroom than the 787. The A320 may have the newer "slimline" seats - I don't know how to tell exactly, but the looked thinner. I do know that they were extremely uncomfortable. The two hour flight was about all I could handle.

Seat Type	Economy Class
Aircraft Type	A320
Seat Layout	3x3
Date Flown	May 2018
Type Of Traveller	Couple Leisure
Seat Legroom	12345
Seat Recline	12345
Seat Width	12345
Aisle Space	12345
Seat Storage	12345
Recommended	no

3/10

"very close to seats in front"

J Measen (United States) 13th May 2018

✅ Trip Verified | The seats were not terribly uncomfortable for economy, but while BA claims 31" of legroom it seemed like less than that. I am 5'6" and my wife is 5' 2" and we were very close to the seats in front of us. The gentleman next to my wife was not more than average height and his knees were pressed up against the seat in front of him. The seats were also very narrow. I honestly didn't even attempt to doze there was no point.

Seat Type	Economy Class
Aircraft Type	Boeing 787
Seat Layout	3x3x3
Date Flown	May 2018
Type Of Traveller	Couple Leisure
Seat Legroom	12345
Seat Recline	12345
Seat Width	12345
Aisle Space	12345
Viewing Tv Screen	12345
Seat Storage	12345
Recommended	no

3/10

"Very old cabin and seat"

S Mallen (United Kingdom) 2nd May 2018

✅ Trip Verified | Very old cabin and seat. Seat recline was very limited and foot rest was very flimsy. The control for the in flight entertainment is in the side of the seat so you regularly brush it just sitting in the seat which can turn the entertainment off or pause the video. The screen for the entertainment was amongst the smallest i have seen and much smaller than economy class on other aircraft types. The entertainment kept skipping and had to be reset just after take off which meant no entertainment access for 30 mins. The leg room pitch was pretty good. A lot of the blinds were broken in some way so a lot of light poured into the cabin and as this was an overnight 10 hr flight that was not idea. They need to refurbish these old 747s desperately. The seat power point in word traveller plus is the old empower connection. No one uses this connection type anymore. it needs to be changed. It's like having a car with a CD player. Would have been state of the art, 20 years ago. Will not be flying this aircraft type with BA again.

Seat Type	Premium Economy
Aircraft Type	Boeing 747-400
Seat Layout	2x4x2
Date Flown	April 2018
Type Of Traveller	Couple Leisure
Seat Legroom	12345
Seat Recline	12345
Seat Width	12345
Aisle Space	12345
Viewing Tv Screen	12345
Power Supply	12345
Seat Storage	12345
Recommended	no

2/10

"seat space (pitch and width) awful"

W Milton (United Kingdom) 11th March 2018

✅ Trip Verified | My wife and I flew economy on British Airways long-haul, Heathrow to Miami return. We will never use BA for long-haul economy flights again or recommend others to do so. Although cabin staff were excellent, seat space (pitch and width) were awful, so much so that we dreaded the return flight (outbound, Airbus 380, February 18; inbound Boeing 747, March 18). Each of us is below average UK height so we hesitate to think about the likely discomfort for other passengers. When the seat in front was reclined, getting access to the aisle from a non-aisle seat (e.g. to use a toilet) needed contortions worthy of a circus performer on each flight.The seat reclining mechanism on my return flight was broken and added to my own already-cramped discomfort. Experience not to be repeated. Flights did depart and arrive on schedule

Seat Type	Economy Class
Aircraft Type	A380 / Boeing 747
Seat Layout	3-4-3
Date Flown	March 2018
Type Of Traveller	Couple Leisure
Seat Legroom	12345
Seat Recline	12345
Seat Width	12345
Aisle Space	12345
Viewing Tv Screen	12345
Power Supply	12345
Seat Storage	12345
Recommended	no

1/10

"There was no leg rest"

H Lee (Singapore) 5th March 2018

There was no leg rest on my premium economy flight back from Heathrow to Singapore which makes resting on a long flight difficult. There was only a footer rest which is certainly not enough. The button for the seat adjustment/recliner was extremely hard to press. The other passenger seated beside me also made the same comment on the difficulty to get the seat to recline or be pushed back up due to the tightness of the button for the seat adjustment.

Seat Type	Premium Economy
Aircraft Type	A380
Seat Layout	2x3x2
Date Flown	March 2018
Type Of Traveller	Business
Seat Legroom	12345
Seat Recline	12345
Seat Width	12345
Aisle Space	12345
Viewing Tv Screen	12345
Seat Storage	12345
Recommended	no

9/10

"more comfortable than Jet Airways"

1 reviews Owen Berkeley-Hill (United Kingdom) 25th February 2018

✅ Trip Verified | The one aspect of the flight I was not looking forward to was seat comfort. Perhaps it is my age (> than 60) but I have always had to use my pillow to pad my seat cushion on Jet's aircraft: cost-cutting by stealth? BA was a revelation. BA's World Traveller seat in an elderly Boeing 777 was infinitely more comfortable than Jet Airways Boeing 777. Well done!

Seat Type	Economy Class
Aircraft Type	Boeing 777
Seat Layout	3x4x3
Date Flown	December 2017
Type Of Traveller	Solo Leisure
Seat Legroom	12345
Seat Recline	12345
Seat Width	12345
Aisle Space	12345
Viewing Tv Screen	12345
Seat Storage	12345
Recommended	yes

British Airways

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