British Airways

Seat Reviews


4 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 189 reviews
4/10
4 star Skytrax Rating
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7/10

British Airways customer review

(United Kingdom)

LHR-JFK-LHR. Outbound flight my wife and I were stuck with two seats on the left of a four seater in the middle of Economy - not great and leg room was poor (especially when seat in front reclined). On return sector selected two seats together during online check-in at the rear of Economy where the aircraft narrows - meaning the configuration switches from 3x4x3 to 2x4x2. Much more legroom and plenty of storage space - plus decent accessibility. Generally the seats on the BA 747s are reasonably comfortable and have a clever adjustable headrest which provides good neck support. The seats are not the new slim-line versions used by other carriers and so have decent padding. Definitely adequate for a 7 hour flight - but am sure on long flights to HKG SIN SYD or NRT discomfort could become an issue. Both B747s we traveled on must have been over 15 years old but in good shape - clean cabin and toilets etc. No issues with food and service was good (although an observation - BA don't tend to station cabin crew in the Economy cabin during boarding to assist passengers with luggage / finding seats etc - unlike Middle-Eastern / Asian carriers). Only real issues were overcrowding at BA's Terminal 7 as JFK and the IFE screen very small. BA charge a extortionate amount to pre-book seats prior to online check in opening. Best advice is to just complete online check-in early to ensure best seat selection.
Seat TypeEconomy Class
Aircraft TypeBOEING 747-400
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
5/10

British Airways customer review

(United Kingdom)

Seats looked dated thin and not much leg room either. I was lucky to get a exit seat into the flight so was a bit more happy.
Seat TypeEconomy Class
Aircraft TypeBOEING 747-400
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
1/10

British Airways customer review

(Australia)

The price paid for Traveller Plus is not worth it as the seat width is very poor for the larger person. Power is only for laptop; not c-pap machine as quoted. Solid sided seats with controls on inside of seat and meal tray coming out of arm rest is suitable for small people only. Premium economy is only say 3 points better than economy where Club Class is way ahead.
Seat TypePremium Economy
Aircraft TypeBoeing 777-200
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
4/10

British Airways customer review

(South Africa)

BA for some weird reason insist on using these old planes on the Cape Town to London route preferring to use new planes on the Johannesburg route. We chose the World Traveller Plus product because it is a more spacious seat with a little more recline. But having flown it a few times I have decided that it is not worth the extra money. I'd rather fly economy and save my money for a decent hotel room for a few nights. Why does BA insist on using the old seats and old AVOD system with small screens?
Seat TypePremium Economy
Aircraft TypeBoeing 747-400
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
5/10

British Airways customer review

(United Kingdom)

Only 31 ins legroom which for a 9hr flight felt quite cramped.
Seat TypeEconomy Class
Aircraft TypeBoeing 777-200
Seat Layout3x3x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
7/10

British Airways customer review

(United Kingdom)

Exit row seat on a short haul configured 767. These planes are now very old but are much better than the usual single aisle. The seat was a rather old fabric covered one but was decent. The leather seats in the front half of economy are better though. Excellent leg room due to the exit row.
Seat TypeEconomy Class
Aircraft TypeB767-300
Seat Layout2x3x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
3/10

British Airways customer review

(United Kingdom)

I would pay the extra for premium economy on long haul (but not on BA again) because the alternative is unthinkable. BA's Premium Economy offer on 747s is very poor. The seats were shabby and dilapidated. Access to the light and call buttons was difficult because the are on the inside of the armrest in a narrow seat. The recline was poor and the screen was small (but good choice of films). Everything else - check in food beverages (including some particularly poor white wine) was standard Economy class . TheB 777's apparently have a newer version of premium economy but BA needs to up it's game if it wants to win customers.
Seat TypePremium Economy
Aircraft TypeBoeing747 - 400
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
4/10

British Airways customer review

(Australia)

In premium Economy the seat pan was too small and the front of the seat cushion finished half way up my thigh. This cut off the circulation to my legs and made the extendable lower-leg rest totally useless. I am only 6 feet tall so not abnormal!
Seat TypeWorld Traveller Plus
Aircraft TypeB777
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
8/10

British Airways customer review

(United Kingdom)

WTP London - Orlando. WTP is a big improvement over standard economy but the bigger seat is all you get. The rest of the service is the same as World Traveller. You even have to use the WT toilets. The seat itself is excellent and in my opinion worth paying the extra but BA could add something to make the WTP experience a little special given the price. I would fly BA WTP again but I might try Virgin Premium Economy next time.
Seat TypeWorld Traveller Plus
Aircraft TypeB777
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
7/10

British Airways customer review

(United States)

BA has typical 31" pitch in World Traveller so it's a bit cramped. I like aisle on long hauls for easy access. I've flown SFO-LHR many times on BA. Unless you can score a bulkhead all seats are basically the same.
Seat TypeEconomy Class
Aircraft TypeB747-400
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes

British Airways Photos

British Airways is the flag carrier of the United Kingdom, with its main hub being at London Heathrow Airport where it operates from Terminal 5 and Terminal 3. The airline also has substantial operations from Gatwick Airport. British Airways is a member of Onweworld alliance, and part of International Airlines Group (IAG).

FIRST CLASS

British Airways offers First Class on many long haul routes operated by widebody aircraft (Boeing 747-400, Boeing 777, Boeing 787 and the A380). Most aircraft have 14 flat-bed seats in First Class, and 8 seats on the Boeing 787-9.

flat_seatsFlat bed seat / suite
power_iconIn-seat &/or USB power
No WiFiOnboard WiFi
AVODAudio / video on demand
DiningOn demand dining
WinesFine wines & beverage service
SleepingPillows & duvet / blanket
PyjamasPyjamas / Sleepsuit
AmenitiesAmenity kit

BUSINESS CLASS

Branded as Club World for long haul and Club Europe for short haul services, British Airways was one of the pioneers of flat bed seats in long haul business class. The product is overdue an upgrade, with the seat layout on a Boeing 777 being 8-across in contrast to the more standard 4-across layout. British Airways Club Europe cabin uses a standard Economy class seat, with the middle of each 3-across section left empty. British Airways charges business class customers to reserve seats for both long haul and short haul flights..

LONG HAUL
flat_seatsFlat bed seat
power_iconIn-seat &/or USB power
No WiFiOnboard WiFi
AVODAudio / video on demand
On demand dining
SleepingPillows & duvet / blanket
PyjamasPyjamas / Sleepsuit
AmenitiesAmenity kit

SHORT HAUL
Seat pitchSeat pitch : 31 ins
Seat widthSeat width : 17 ins
In-seat &/or USB power
No WiFiOnboard WiFi
Inflight entertainment
DiningComplimentary meal / snack

PREMIUM ECONOMY

British Airways offers a premium economy cabin on their long haul / widebody aircraft, branded as World Traveller Plus. With the exception of the larger seat, the onboard service and product varies little to the standard long haul Economy class.

Seat pitchSeat pitch : 38 ins
Seat widthSeat width : 18.5 ins
No WiFiOnboard WiFi
power_iconUSB power
AVODAudio / video on demand
DiningComplimentary meal
WinesComplimentary beverages & wines
SleepingPillow / blanket

ECONOMY CLASS

British Airways has been reducing economy class standards recently and now charge for all food and beverages on short haul services. Further cuts are expected to their long haul product standards. The cabins are branded as World Traveller for long haul, and EuroTraveller for short haul.

LONG HAUL
Seat pitchSeat pitch : 31 ins
Seat widthSeat width : 17.5 ins
No WiFiOnboard WiFi
power_iconUSB power
AVODAudio / video on demand
DiningComplimentary meal
WinesComplimentary beverages & wines
SleepingPillow / blanket

SHORT HAUL
Seat pitchSeat pitch : 29-30 ins
Seat widthSeat width : 17 ins
In-seat &/or USB power
No WiFiOnboard WiFi
Inflight entertainment
Complimentary meal / beverages