British Airways

Seat Reviews


4 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 189 reviews
4/10
4 star Skytrax Rating
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5/10

British Airways customer review

(United Kingdom)

11 hour flight with British Airways. Told at gate that in flight entertainment not working in this seat. No alternative offered by staff. Not even an apology which is what rankles - acknowledging the problem would cost nothing. Appalling attitude by staff. I fly regularly in BA economy class but this kind of thing makes me think again.
Seat TypeEconomy Class
Aircraft TypeBOEING 747-400
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
1/10

British Airways customer review

(United Kingdom)

Not much legroom and what was there had a metal box taking up loads of space. Deeply uncomfortable. Person in front couldn't recline seat - my legs were crushed right into the back.
Seat TypeEconomy Class
Aircraft TypeBOEING 777
Seat Layout3x3x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
6/10

British Airways customer review

(United States)

Older 747 but equipment worked. Try not to seat behind the bulkhead seats ie Seat 31 because the leg room is reduced as the seats in front have AVOD equipment under theirs.
Seat TypeEconomy Class
Aircraft TypeBOEING 747-400
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
1/10

British Airways customer review

(United Kingdom)

25B - last row of aircraft and a middle seat. Very little legroom in all seats in this row meant a very uncomfortable flight. Airbus have poorly designed these seats. The edge of the seat in front is moulded in such a way that the seat back in front digs into your knees. Terrible. Avoid at all costs.
Seat TypeEconomy Class
Aircraft TypeAIRBUS A319
Seat Layout3x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen N/A
no
2/10

British Airways customer review

We had bulk head seats so plenty of legroom. However the seats were hard and with very little rake. The blankets were inadequate and we froze all night. We think not worth the £250 each extra one way. better off buying a well placed economy seat.
Seat TypePremium Economy
Aircraft TypeBOEING 777
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
10/10

British Airways customer review

(United Kingdom)

LHR-FRA-LHR. Sat in the rear economy cabin which is nice. The combination of A380 ride and cabin comfort with the BA economy seat product works well.
Seat TypeEconomy Class
Aircraft TypeAIRBUS A380
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
7/10

British Airways customer review

(Italy)

WT+ from JFK to LHR. I was in the middle seat. Generally I avoid it but in this case I forced by a delay on my scheduled flight so I changed at last minute to catch the flight before. Therefore I scored half point less than when I had an aisle seat in the same cabin. Food is not very good as it is the same from WT. Nice service and amenities.
Seat TypePremium Economy
Aircraft TypeBOEING 747-400
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
8/10

British Airways customer review

(United Kingdom)

I see it as a great deal the seat has a lot more comfort than in WT and you get the business class food which is alright. The only few things I could complain about was the fact that I had to use vile urine smelling lavatories that looked like they had been vandalised. And also the useless uninspiring staff that all looked like they had swallowed a wasp. Four hours into the flight they had got bored and were all playing scrabble on their iPhones at the back of the plane and you had to go and ask them for a drink and even then they gave you the evils and threw it at you. Can't beat a good douse of British hospitality!
Seat TypePremium Economy
Aircraft TypeBOEING 777-200ER
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
6/10

British Airways customer review

(China)

The seat was okay in every way. It was reasonably comfortable (for a 12 hour flight) and the AVOD was reasonable. I am 6ft tall and found the legroom a little tight especially when sleeping but it was okay. The biggest problem was trying to get out from my window seat across two further seats but I am fit and the exercise was good for me.
Seat TypeEconomy Class
Aircraft TypeBOEING 777-200
Seat Layout3x3x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
2/10

British Airways customer review

(United Kingdom)

Sat in Row 27B and the seats have no recline due to toilets behind. Seat pitch poor felt very cramped especially when person in front reclined seat. Seats not very wide either. Coming back on a A320 again sat in an emergency exit (overwing seat) and even though they were supposed to have a bit more legroom still felt cramped. Glad it was only a 2 hr flight.
Seat TypeEconomy Class
Aircraft TypeAIRBUS A320
Seat Layout3x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no

British Airways Photos

British Airways is the flag carrier of the United Kingdom, with its main hub being at London Heathrow Airport where it operates from Terminal 5 and Terminal 3. The airline also has substantial operations from Gatwick Airport. British Airways is a member of Onweworld alliance, and part of International Airlines Group (IAG).

FIRST CLASS

British Airways offers First Class on many long haul routes operated by widebody aircraft (Boeing 747-400, Boeing 777, Boeing 787 and the A380). Most aircraft have 14 flat-bed seats in First Class, and 8 seats on the Boeing 787-9.

flat_seatsFlat bed seat / suite
power_iconIn-seat &/or USB power
No WiFiOnboard WiFi
AVODAudio / video on demand
DiningOn demand dining
WinesFine wines & beverage service
SleepingPillows & duvet / blanket
PyjamasPyjamas / Sleepsuit
AmenitiesAmenity kit

BUSINESS CLASS

Branded as Club World for long haul and Club Europe for short haul services, British Airways was one of the pioneers of flat bed seats in long haul business class. The product is overdue an upgrade, with the seat layout on a Boeing 777 being 8-across in contrast to the more standard 4-across layout. British Airways Club Europe cabin uses a standard Economy class seat, with the middle of each 3-across section left empty. British Airways charges business class customers to reserve seats for both long haul and short haul flights..

LONG HAUL
flat_seatsFlat bed seat
power_iconIn-seat &/or USB power
No WiFiOnboard WiFi
AVODAudio / video on demand
On demand dining
SleepingPillows & duvet / blanket
PyjamasPyjamas / Sleepsuit
AmenitiesAmenity kit

SHORT HAUL
Seat pitchSeat pitch : 31 ins
Seat widthSeat width : 17 ins
In-seat &/or USB power
No WiFiOnboard WiFi
Inflight entertainment
DiningComplimentary meal / snack

PREMIUM ECONOMY

British Airways offers a premium economy cabin on their long haul / widebody aircraft, branded as World Traveller Plus. With the exception of the larger seat, the onboard service and product varies little to the standard long haul Economy class.

Seat pitchSeat pitch : 38 ins
Seat widthSeat width : 18.5 ins
No WiFiOnboard WiFi
power_iconUSB power
AVODAudio / video on demand
DiningComplimentary meal
WinesComplimentary beverages & wines
SleepingPillow / blanket

ECONOMY CLASS

British Airways has been reducing economy class standards recently and now charge for all food and beverages on short haul services. Further cuts are expected to their long haul product standards. The cabins are branded as World Traveller for long haul, and EuroTraveller for short haul.

LONG HAUL
Seat pitchSeat pitch : 31 ins
Seat widthSeat width : 17.5 ins
No WiFiOnboard WiFi
power_iconUSB power
AVODAudio / video on demand
DiningComplimentary meal
WinesComplimentary beverages & wines
SleepingPillow / blanket

SHORT HAUL
Seat pitchSeat pitch : 29-30 ins
Seat widthSeat width : 17 ins
In-seat &/or USB power
No WiFiOnboard WiFi
Inflight entertainment
Complimentary meal / beverages