British Airways customer review
Geoffrey Allenby (Thailand)
London to Bangkok. I was allocated a middle seat and could not change it when I checked in very early. The seat is a little wider and there is a little more legroom than in economy class but for an over night flight not really much more comfortable. The man in the aisle seat next to me put on his eye shields and the blanket over his head as soon as the plane took off. he ate no meals. It was with the greatest difficulty that I was able to get out of the seat to reach the aisle particularly when the seat in front was reclined in fact almost impossible. The TV screen is very small and in my case fell out of it's housing and despite efforts by the crew to hold it in place with sticky tape they were not successful. The food was good and better than ordinary economy. But I did not consider the extra money for the premium class seat well spent for a single traveller. It would be better for a party of two who could choose the seats at the side.
| Seat Type | Premium Economy |
| Aircraft Type | BOEING 747-400 |
| Seat Layout | 2x4x2 |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Recommended | no |
British Airways customer review
M Eggleton (Australia)
Seat: 33H (LHR-SIN). Right side of the plane first row in economy which is an aisle seat at the bulkhead so you have room to stretch out but creeps into the aisle. The width of these seats I found a problem the rest are wider which aren't bulkhead. I wanted an exit seat but there aren't any on the BA 747's. It was a cheap flight so wasn't too fussed. Headrests are great BUT they slide down a lot. The seats also have a lot of flex if someone behind leans on yours to get of the seat. TV's are good size but could be bigger.
| Seat Type | Economy Class |
| Aircraft Type | BOEING 747-400 |
| Seat Layout | 3x4x3 |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Recommended | yes |
British Airways customer review
Michael Clarke (United States)
I guess BA are not upgrading WT+ as they retire the 747 fleet. The WT+ cabin is worn shabby and awful - the seat cushioning - so old - it has no "cushion" left. On 3 out of 4 sectors on a recent trip - if you are not in Row 28 or 29 the main course menu choices (Club World meal) seemed to be unavailable. With my reservation despite entering Economy as cabin choice it defaulted to World Traveller Plus for more or less the same way. But as other travelers have noted this is NOT worth the extra money. And as for the crew - as tired and worn as the seats.
| Seat Type | Premium Economy |
| Aircraft Type | BOEING 747-400 |
| Seat Layout | 2x4x2 |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Recommended | no |
British Airways customer review
C Weston (United States)
JFK-LHR-JFK. Worst legroom I have ever experienced - never been an issue before in 20 years of flying with BA. Paid $75 per seat to have exit aisle seat on return flight. Cabin service was very good.
| Seat Type | Economy Class |
| Aircraft Type | BOEING 777 |
| Seat Layout | 3x3x3 |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Recommended | no |
British Airways customer review
William Laxton (United Kingdom)
Horrible experience on a long haul flight almost claustrophobic. Very easy to physically come into contact with passengers seated next to you. Little room to stretch so the body starts to feel uncomfortable and awkward. Best to move out of the seat and walk to the back of the plane.
| Seat Type | Economy Class |
| Aircraft Type | BOEING 747-400 |
| Seat Layout | 3x4x3 |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Recommended | no |
British Airways customer review
Mike Gallagher (United Kingdom)
11 hour flight with British Airways. Told at gate that in flight entertainment not working in this seat. No alternative offered by staff. Not even an apology which is what rankles - acknowledging the problem would cost nothing. Appalling attitude by staff. I fly regularly in BA economy class but this kind of thing makes me think again.
| Seat Type | Economy Class |
| Aircraft Type | BOEING 747-400 |
| Seat Layout | 3x4x3 |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Recommended | no |
British Airways customer review
Michele Collins (United Kingdom)
My husband had no working PTV on the way out and was offered a free drink - that was free in any event. Thomson Airways premium economy is much better.
| Seat Type | Premium Economy |
| Aircraft Type | BOEING 747-400 |
| Seat Layout | 2x4x2 |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Recommended | no |
British Airways customer review
Greg White (United Kingdom)
Not much legroom and what was there had a metal box taking up loads of space. Deeply uncomfortable. Person in front couldn't recline seat - my legs were crushed right into the back.
| Seat Type | Economy Class |
| Aircraft Type | BOEING 777 |
| Seat Layout | 3x3x3 |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Recommended | no |
British Airways customer review
C Yap (United States)
Older 747 but equipment worked. Try not to seat behind the bulkhead seats ie Seat 31 because the leg room is reduced as the seats in front have AVOD equipment under theirs.
| Seat Type | Economy Class |
| Aircraft Type | BOEING 747-400 |
| Seat Layout | 3x4x3 |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | 12345 |
| Recommended | yes |
British Airways customer review
G Morrell (United Kingdom)
25B - last row of aircraft and a middle seat. Very little legroom in all seats in this row meant a very uncomfortable flight. Airbus have poorly designed these seats. The edge of the seat in front is moulded in such a way that the seat back in front digs into your knees. Terrible. Avoid at all costs.
| Seat Type | Economy Class |
| Aircraft Type | AIRBUS A319 |
| Seat Layout | 3x3 |
| Seat Legroom | 12345 |
| Seat Recline | 12345 |
| Seat Width | 12345 |
| Aisle Space | 12345 |
| Viewing Tv Screen | N/A |
| Recommended | no |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
On demand dining
Seat pitch : 31 ins
Seat width : 17 ins
In-seat &/or USB power
Inflight entertainment
