British Airways

Seat Reviews


4 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 195 reviews
4/10
4 star Skytrax Rating
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9/10

British Airways customer review

(United Kingdom)

World traveller plus on a long haul flight to Abu Dhabi from UK and it was fantastic. The level of service from staff was excellent the seats were comfy with lots of leg room and width.
Seat TypePremium Economy
Aircraft TypeBOEING 777
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
6/10

British Airways customer review

(South Africa)

This was my first experience in World Traveler Plus. I have traveled coach and business previously. It is an improvement on coach in terms of legroom and seat comfort the cabin service is more personal and although the food and drink is the same it is served with cloth serviettes and steel cutlery. (How do they get steel knives through security?) The main benefit though is that there were lots of empty seats while coach on this flight from CPT to LHR was full. The biggest let-down is the tiny low-res TV screen. One factor in favour of coach is that the hand-rests fold back so that if you're lucky enough to be the sole passenger in a row of 3 or 4 you can lie across the seats and enjoy a business class standard lie-flat bed. The World Traveler plus armrests are fixed.
Seat TypePremium Economy
Aircraft TypeBOEING 747-400
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
4/10

British Airways customer review

(United States)

I flew over on the 740pm flight from PHX. The seats were very uncomfortable. The headrest was a bit odd and it didn't allow for a consort able sleep. My video screen volume was not right with only one speaker functioning and the volume was very low. It was also difficult to get the crews attention. I was a Very loyal fan go US AIR (y93k248) and am a silver member but thought I would give BA a try because of the non stop option from PHX to Heathrow. I probably will change back to USAIR.
Seat TypeEconomy Class
Aircraft TypeBOEING 747-400
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
5/10

British Airways customer review

(United Kingdom)

Do not waste money upgrading from economy. I paid 2 x GBP300. The cabin is poorly thought out we were left begging for water as you are competing with 200+ Economy passengers for service toilets and snacks. The cabin was shabby seats in disrepair and video screens faulty - just as tired and knackered as the cabin crew who treated the Premium Economy passengers as an after thought. Example - the passageway going aft to the toilets was blocked by crew dealing with a sick economy passenger one cabin crew let PE passengers go forward into the Business class cabin for the toilet another actually shouted at PE passengers for doing the same. On the way back they ran out of meals and gave us the same meal as economy. Absolute waste of money - never felt so looked down upon by cabin crew.
Seat TypePremium Economy
Aircraft TypeBOEING 777
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
1/10

British Airways customer review

(United Kingdom)

Nightmare overnight Jo'Burg to Heathrow. No room for elbows with next passenger. Passenger in front put seat back and complained that my husband knees were in his back! husband spent night walking plane as front passenger would not move his seat . Need to reduce amount of seat recline!
Seat TypeEconomy Class
Aircraft TypeBOEING 747-400
Seat Layout3x4x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
4/10

British Airways customer review

(Austria)

All other seats apart from the last row (27) are fine in Euro Traveller class. I do not recommend row 27 at all. I will be cautious next time and select a row further forward. Not comfortable.
Seat TypeEconomy Class
Aircraft TypeAIRBUS A320
Seat Layout3x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
8/10

British Airways customer review

(United States)

I injured my knee while in London so I decided to pay the extra £125 to upgrade from Economy to Premium Economy and it was so worth it. I will definitely upgrade from now on if the price is reasonable. I was fortunate to have the aisle seat on the 4 seat center row and the seat beside me was empty! There was so much more leg room that I was comfortably able to stretch me bad knee out. The seat felt a bit wider too. I believe the food was the same that's served in Economy which on BA is pretty tasty. The only difference was that they came around with a basket of warm rolls tastier than the freezing cold ones you usually get. At the beginning of the flight they gave out warm damp hand towels very refreshing. Only problem was the couple in front of me reclined their seats all the way back the minute that they sat down. The person's head was basically in my lap. Unbelievable rude. I had to ask the flight attendant to request that they raise their seat during meal service or I wouldn't have been able to eat. I wish the airlines wouldn't have seats that recline into the lap of the passenger behind them a little recline is okay but too far just doesn't work.
Seat TypePremium Economy
Aircraft TypeBOEING 767
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
8/10

British Airways customer review

(United Kingdom)

The seats that I had on the outward and return journey from London Heathrow to the Gulf were comfortable with good head support and good back support when the cushion was used. The audio/visual screen was OK and I found it easy to get some sleep. Big problem - the leg room is no better than a budget airline so when the person in front reclines their seat it is very tight and difficult to eat this was really annoying. at least budget airline seats don't recline.
Seat TypeEconomy Class
Aircraft TypeBOEING 777
Seat Layout3x3x3
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
yes
2/10

British Airways customer review

(United Kingdom)

First time flying to and from Hong Kong In this aircraft and first time choosing World Traveller plus for some comfort. What a mistake on both counts. Seats shabby narrow hard and generally very uncomfortable. Not enough toilets to serve economy and economy plus on a 13 hour flight. Above seat lockers dropping open on take off lap tray falling apart. Absolutely the worst plane and long haul journey I have experienced. Do not waste money on World Traveller plus and preferably never choose a British Airways B777 for long haul travel.
Seat TypePremium Economy
Aircraft TypeBOEING 777-200
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no
2/10

British Airways customer review

(United Kingdom)

Traveled Heathrow to Orlando Premium Economy and it was very poor. Seat dirty Seat recline didn't work Food poor drink offered with food and then nothing for 6 hours. Exactly same on return.
Seat TypePremium Economy
Aircraft TypeBOEING 777
Seat Layout2x4x2
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
no

British Airways Photos

British Airways is the flag carrier of the United Kingdom, with its main hub being at London Heathrow Airport where it operates from Terminal 5 and Terminal 3. The airline also has substantial operations from Gatwick Airport. British Airways is a member of Onweworld alliance, and part of International Airlines Group (IAG).

FIRST CLASS

British Airways offers First Class on many long haul routes operated by widebody aircraft (Boeing 747-400, Boeing 777, Boeing 787 and the A380). Most aircraft have 14 flat-bed seats in First Class, and 8 seats on the Boeing 787-9.

flat_seatsFlat bed seat / suite
power_iconIn-seat &/or USB power
No WiFiOnboard WiFi
AVODAudio / video on demand
DiningOn demand dining
WinesFine wines & beverage service
SleepingPillows & duvet / blanket
PyjamasPyjamas / Sleepsuit
AmenitiesAmenity kit

BUSINESS CLASS

Branded as Club World for long haul and Club Europe for short haul services, British Airways was one of the pioneers of flat bed seats in long haul business class. The product is overdue an upgrade, with the seat layout on a Boeing 777 being 8-across in contrast to the more standard 4-across layout. British Airways Club Europe cabin uses a standard Economy class seat, with the middle of each 3-across section left empty. British Airways charges business class customers to reserve seats for both long haul and short haul flights..

LONG HAUL
flat_seatsFlat bed seat
power_iconIn-seat &/or USB power
No WiFiOnboard WiFi
AVODAudio / video on demand
On demand dining
SleepingPillows & duvet / blanket
PyjamasPyjamas / Sleepsuit
AmenitiesAmenity kit

SHORT HAUL
Seat pitchSeat pitch : 31 ins
Seat widthSeat width : 17 ins
In-seat &/or USB power
No WiFiOnboard WiFi
Inflight entertainment
DiningComplimentary meal / snack

PREMIUM ECONOMY

British Airways offers a premium economy cabin on their long haul / widebody aircraft, branded as World Traveller Plus. With the exception of the larger seat, the onboard service and product varies little to the standard long haul Economy class.

Seat pitchSeat pitch : 38 ins
Seat widthSeat width : 18.5 ins
No WiFiOnboard WiFi
power_iconUSB power
AVODAudio / video on demand
DiningComplimentary meal
WinesComplimentary beverages & wines
SleepingPillow / blanket

ECONOMY CLASS

British Airways has been reducing economy class standards recently and now charge for all food and beverages on short haul services. Further cuts are expected to their long haul product standards. The cabins are branded as World Traveller for long haul, and EuroTraveller for short haul.

LONG HAUL
Seat pitchSeat pitch : 31 ins
Seat widthSeat width : 17.5 ins
No WiFiOnboard WiFi
power_iconUSB power
AVODAudio / video on demand
DiningComplimentary meal
WinesComplimentary beverages & wines
SleepingPillow / blanket

SHORT HAUL
Seat pitchSeat pitch : 29-30 ins
Seat widthSeat width : 17 ins
In-seat &/or USB power
No WiFiOnboard WiFi
Inflight entertainment
Complimentary meal / beverages