American Airlines

Seat pocket is useless for storing anything bigger than a toothbrush. Seat feels cramped and was difficult to get into and out of. I could not open my small laptop on the table. Pretty useless for business travel.

I have been an AA customer for nearly 30 years and have seen their quality continue to plummet. I'm a big guy 6'5" 265lbs and these seats are not designed for tall people. Every time I fly AA I end up with Chiropractic appointments to adjust my back and neck. This past week I flew from DFW to LGA on AA and couldn't get the headrest high enough to support my head and neck but still fell asleep. When I awoke my neck was extremely stiff and I had a severe migraine that lasted 2 days. I simply cannot fly AA again because of the horrible seat design. I don't know who designed those seats but ergonomics was not a concern.

I am only 5'2" but found the legroom sorely lacking. When the passenger in the seat in front of me reclined It became even tighter. My seat was in the 20th row and there was very little ability for me to recline much. Unfortunately it was the redeye flight from Los Angeles to New York and I found it impossible to sleep. I knew not to expect much attention from the stewardesses in coach. On a positive note the small TV screens on the seat back in front were a fortunate surprise. However for the price of the ticket it would be nice if they supplied a little more room in coach.

Me and my 3 children flew from MAN-ORD on AA Flight 55. It is the same poor flight we took 5 yrs ago. It is old and no seat back movie screens. The food is terrible and the staff not very friendly.

DFW-OGG (Maui) round trip. Seats are small no TV or plugs just an old shared TV playing a terrible movie with terrible audio and no meal service. This was nearly an 8 hour flight and all they had were overpriced snacks for purchase. However if you were near the back of the plane the snacks ran out by the time they got to you so if you didn't bring anything you starve for 8 hours. Drink service came around maybe twice but other than that the flight attendants were mostly missing in action. They might as well have just tossed the passengers in with the luggage. A truly terrible experience and I will be avoiding American Airlines like the plague from now on.

This was a new plane. Seat had uncomfortable metal bar where shins rest on seat in front. Seat also had a tv controller on TOP (??!) of the arm rest that made the arm rest uncomfortable. Finally back of seat curves in making bigger people hunch. Seat is not only small it is very poorly designed.

I am not thin and svelte any longer. However I am not a behemoth either. There was plenty of room for the seat belt to fasten but the seat was at least six inches more narrow than I am. I am bruised from the cutting of the arm on the aisle seat which does not move. The tray table wouldn't lie flat because it was too close to my legs and stomach and my knees touched the seat in front of me (which had nothing to do with my weight) I suggest if you are a pound over 150 you do not consider this plane especially if you are on it for a long ride. (Our trip was 6.5 hours) I think the discomfort is on purpose because they will sell you an upgrade which gives you 4-6" more legroom than the regular seats have. I had to upgrade because I became nearly claustrophobic thinking about having to climb back into that confined space. And tho the legroom helped and the fact that I was on the aisle instead of in the middle the seats were so narrow that I came off the plane with a six inch bruise from the armrest. It will be a long long time before I fly this plane again. All the ads in the world won't make up for the horrible experience of my two flights on a 757 between Dallas and Anchorage!

Used to be a good airline travelled many years to BOS but this year went LHR-MIA: what a rubbish flight. Now worse than 3rd rate company should have just gone bust instead of getting protected. Seats not fit for purpose food should have been condemned inflight movies unless you had a pair of binoculars screens too far away to view and content not suitable for young children. If the staff don't care about the company and their passengers and the company does not care about passenger comfort on long haul flights why are they bothering to be in business. Will never bother to used them again and unless you love to be treated worse than a dirtbag avoid this airline like the plague.

The new seats are an improvement on the old ones. Each seat has a universal AC socket and a USB port. The IFE system has a large amount of programming. At 3x4x3 layout the aisle are quite narrow . The overall comfort of seat is good. Aircraft has reliable transatlantic wifi.

STL-LAX 28F window. Because this ticket was part of an international code share reservation my seat was randomly assigned. I did not notice that until days before my flight; otherwise I would have sought a more peaceful seat away from the engine noise of the rear of the fuselage. Anywhere from Row 25 forward would have made a huge difference. I am not sure about the rest of the flying public but I find it hard to sleep when on long flights gaining hours from east to west during the day anyway. I figured that my flight to LA was going to be a push in the sleep department as usual so I just let it roll.