American Airlines

They changed the layout of the 777-300 from a 2x5x2 to a 3x4x3 adding another seat and reducing the width of all the other seats. The recline was ok. Room is tight and tough on 9.5hr flight London to Dallas.

I am not thin and svelte any longer. However I am not a behemoth either. There was plenty of room for the seat belt to fasten but the seat was at least six inches more narrow than I am. I am bruised from the cutting of the arm on the aisle seat which does not move. The tray table wouldn't lie flat because it was too close to my legs and stomach and my knees touched the seat in front of me (which had nothing to do with my weight) I suggest if you are a pound over 150 you do not consider this plane especially if you are on it for a long ride. (Our trip was 6.5 hours) I think the discomfort is on purpose because they will sell you an upgrade which gives you 4-6" more legroom than the regular seats have. I had to upgrade because I became nearly claustrophobic thinking about having to climb back into that confined space. And tho the legroom helped and the fact that I was on the aisle instead of in the middle the seats were so narrow that I came off the plane with a six inch bruise from the armrest. It will be a long long time before I fly this plane again. All the ads in the world won't make up for the horrible experience of my two flights on a 757 between Dallas and Anchorage!

Used to be a good airline travelled many years to BOS but this year went LHR-MIA: what a rubbish flight. Now worse than 3rd rate company should have just gone bust instead of getting protected. Seats not fit for purpose food should have been condemned inflight movies unless you had a pair of binoculars screens too far away to view and content not suitable for young children. If the staff don't care about the company and their passengers and the company does not care about passenger comfort on long haul flights why are they bothering to be in business. Will never bother to used them again and unless you love to be treated worse than a dirtbag avoid this airline like the plague.

The new seats are an improvement on the old ones. Each seat has a universal AC socket and a USB port. The IFE system has a large amount of programming. At 3x4x3 layout the aisle are quite narrow . The overall comfort of seat is good. Aircraft has reliable transatlantic wifi.

STL-LAX 28F window. Because this ticket was part of an international code share reservation my seat was randomly assigned. I did not notice that until days before my flight; otherwise I would have sought a more peaceful seat away from the engine noise of the rear of the fuselage. Anywhere from Row 25 forward would have made a huge difference. I am not sure about the rest of the flying public but I find it hard to sleep when on long flights gaining hours from east to west during the day anyway. I figured that my flight to LA was going to be a push in the sleep department as usual so I just let it roll.

I recently flew AA on four flights using the 757. The seats I occupied (12 & 25) were very cramped. I was forced into a window seat even though I am disabled to some extent. It was very difficult for me to get out of the seat given my disability. The aisle seat was better but not much. The seating was deteriorated and the arm rest on the center seat in front of me was broken. The seat mount on the seat in front of me was also broken or loose as the occupant in leaned severely to the left. All the seat problems slow service and the airline was late due to mechanical problems on the two connecting flights causing me to miss my flight to LA.

Took a flight from DFW-NRT. Itchy and scratchy seats. The pillow and blanket is comfortable. It was hard to sleep because of babies crying. It was worth it. The food tastes good but not the pizza for dinner. It's personal TV is disturbing since we are in "middle of flight" the TV screen shuts off. I like the landing but its more nice that the flight attendants let us go off the plane to Tokyo Narita airport instead of blocking us.

Very cramped when went to check-in on-line mostly all seats taken and our travel agent did not know you could assign your seat as soon as you had booked hence all seats gone. Despite being a very new 777 all they have done is squeeze more seats in and try and make up for it by giving you touch screen TV's and lots to watch which is useless if you have not brought your own earphones as they ran out and the stewardess didn't care. Viewing the screen is made difficult if the person in front reclines you have to recline to see the screen suitably. When you have a large person sitting next to you and a person in front that reclines there is no room at all I am 5ft 3'' not small frame but was very uncomfortable. I feel ripped off for the price I paid for the seat feel like I have been treated poorly and am just a $ sign. They also cancelled our flight and re-directed us with out our knowledge until we arrived at the gate and left our luggage in DFW which had to be delivered to our home.

The new seats provided on the new 777-300ER's are an improvement but still are not a perfect fit. I had the older seats on the DFW-LHR flight to compare them to. LHR-DFW trip the aircraft was about 2 months old but already some cabin wear was visible. Height of the IFE screen is just an inch or two lower than the preferred height mainly due to the design restrictions in the seatback. The normal IFE box found under the seats in older aircraft was gone. IFE system was fair in terms of usability and stability but not perfect. The movie selection was quite nice and the pause/play/options appeared in a natural and quick way. Picture quality was also good. They've added a "World News" feature in every IFE that allows full internet connectivity to worldwide news sources (free). My biggest complaint about the new IFE system would have to be the seat recline viewing angle. Whilethe seat recline is very good with the new seats I would define it as "virtually impossible" to watch the IFE screen in full-recline of the seat in front of you. The seat itself was average. It's width is reduced compared to older seats (the new configuration is 3x4x3 compared to the previous 2x5x2 configuration) and I'm unsure about the comfort of passengers. Older aircraft are said not to receive these seats until 2014 which is a disappointing fact in terms of AA's quality of service.

The economy seats on this aircraft are ridiculously uncomfortable. Getting in and out of the seat was a feat in itself. The only good thing is that each seat is equipped with a personal TV.