Alitalia

Not Verified | Very comfortable flat seats, and a great lounge in Rome. During the trip lots of passengers from economy plus and economy walked in to our cabin and used the facilities and even seats! There has to be more checking.

✅ Trip Verified | Palermo from Amsterdam via Milan in A319s. The legroom on these planes is absolutely horrible. Your knees hurt pretty soon after sitting down. Only when there is no one in the seat next to you can get some diagonal legroom. I actually could not even lower the tray table because my legs were in the way. I am not even 1.90m. Must be even worse for people taller than me.

Not Verified | Worst legroom ever experienced. Apparently the seats offer 30 inches seat pitch- I don’t think so. Incredibly uncomfortable. I am less than 6 foot and my knees were hard pressed against the seat in front. My partner is 6 foot 2 and had to angle his legs outwards to be able to sit down. Will not fly with this airline again.

✅ Trip Verified | Horrible airline. Old Boeing 777-200 ER aircraft with only the premium and business class seats slightly refurbished. Broken seats and headrests which made sleeping extremely difficult. Food was okay but Alitalia has an abysmal entertainment system which has copyright logos from 2001. Very old, tiny, and low quality screen which will damage your eyes. When the person in front reclined their seat, the screen was so dim, that I could not see anything on my screen. The plane also has huge entertainment boxes in 4 seats in each (3-4-3) row which take up 60% of the leg room. No charging ports in economy. Moreover, on my way to Mexico, I experienced a 2h50min delay. Very cheeky from the airline knowing that customer compensation rights start after the 3h mark. Even though we boarded within the delay period, we plane was not rolled out of the gate for another 40min. Yet I cannot receive my compensation. Italian national airline, Italian airport, what can you do. Avoid this airline at all costs even if it means you'll need to give up a direct connection.

✅ Trip Verified | Seat 22L was ok. It didn't have lots of legroom, but it was in good condition although the A330 wasn't brand new. Entertainment system was very good, with good screen size and variety of programs.

✅ Trip Verified | The Boeing 777-200 was not new, but the seats were spacious. Hard cushion, very hard, but spacious. Old entertainment system with very small screen and no usb port to charge personal devices.

✅ Trip Verified | My flight leg from Paris to Rome was the worst with respect to legroom I've ever had (despite the fact that I have flown with Spirit before). I'm 192cm tall, and I had no position where my legs would fit, even when sitting completely upright. I ended up having my knee up against the seat in front of me with my foot dangling in the air for a good part of the flight. Otherwise the seats were fairly comfortable. The seat backs had holes in them where there seemed to have been a screen at some point, maybe Alitalia has bought it used?

✅ Trip Verified | Worst legroom I have experienced. I am average height 184 ~ 6'1, and my knees do not fit behind the seat in front of me. Not sure how this would work if the middle seat were occupied. Otherwise, everything is pretty standard. The flight from Zurich to Rome was fine, but this return leg is a joke.

✅ Trip Verified | Despite I'm tall I found the seat comfortable with enough space for legs, width and support for head. Pillow was comfortable. The entertainment had very wide choice of multilingual films and games for adults and children. I will definitely fly again with this company.

❎ Not Verified | The Boeing 777 is very old, seats are very small. There is no place for my luggage in the overhead lockers- for an 11 hours flight-having my hand luggage under the seat in front of me feels bad. The head cushions of the seats are very hard and make my neck stay unnaturally twisted to the front. The screen of the entertaining system is max 7 inches etc.