Air France customer review
1 reviews Charlie Lebreton (France)
The Boeing 777-300aircraft had the summer seat layout, with Business, Economy, Premium Economy and Economy again. This configuration is called QuickChange layout. I was seating at 19A, lot of space in front of me, the new Air France best cabin Economy offers a really good recline. In this area, the seats are more costly, but the space is much better than elsewhere in Economy. Food was really good, wine was offered twice, champagne for appetizer, and liquor after dessert. In flight entertainement had an OK amount of films, and diverse series. Maybe IFE needs a little improvement in terms of content, display is very satisfying. Cabin crew was pleasing and helpful.
Seat Type | Economy Class |
Aircraft Type | Boeing 777-300 |
Seat Layout | 3x4x3 |
Date Flown | July 2016 |
Type Of Traveller | Solo Leisure |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Viewing Tv Screen | 12345 |
Power Supply | 12345 |
Seat Storage | 12345 |
Recommended | yes |
"poor value for price"
Jean-Yves Charre (France)
✅ Verified Review | Flight AF017 departing from JFK at 6.20pm and arriving at CDG at 7.45am. Very poor value for price. The leather of the armrests of my seat was torn away. I was seating on seat 19B. Good seat with plenty of leg room but this seat (and the next to it) are usually taken for families with toddlers. I had a young mother with a daughter of 2 years old and it was quite difficult at the beginning until she fell asleep. The entertainment system is outdated. Selection of films available is limited and the moving in the menu did not work in 50% of the cases (brings you back to home). I also found the quality of the food served and the quantity below average and not at par with the other flights I am usually taking with Air France in Economy class. Air France crew did a great job as usual and is very attentive to your needs.
Seat Type | Economy Class |
Aircraft Type | Boeing 777-200 ER |
Seat Layout | 3-4-3 |
Date Flown | May 2016 |
Type Of Traveller | Business |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Viewing Tv Screen | 12345 |
Seat Storage | 12345 |
Recommended | yes |
"most horrid seat"
3 reviews Sean Clarke (Ireland)
✅ Verified Review | The A380 business class has the most horrid seat we have ever sat in. It is not a seat, more a capsule. The huge issue here is that is does not recline. The whole thing just slides down to put you in the most painful awkward position you could imagine. We had a horrendous time and couldn't wait to get off the plane. I suffered back pain for days after. I honestly would have been more comfortable in economy and saved a heap of money.
Seat Type | Premium Economy |
Aircraft Type | A380 |
Seat Layout | 2x3x2 |
Date Flown | November 2015 |
Type Of Traveller | Couple Leisure |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Viewing Tv Screen | 12345 |
Seat Storage | 12345 |
Recommended | no |
"not fly Air France again"
3 reviews Sean Clarke (Ireland)
✅ Verified Review | It was actually Air France Business Class. We thought that these old fashioned seats has disappeared years ago in favour of the later lie flats. They are the old extra recline that we are not used to at all. Not worth the money for such antiquated seating. Sorry to say we will not fly Air France again for long haul.
Seat Type | Premium Economy |
Aircraft Type | Boeing 777 |
Seat Layout | 2x3x2 |
Date Flown | November 2015 |
Type Of Traveller | Couple Leisure |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Viewing Tv Screen | 12345 |
Power Supply | 12345 |
Seat Storage | 12345 |
Recommended | no |
"A380 seats very uncomfortable"
Daniel Wischenbarth (Austria)
Air France A380 seats are very uncomfortable. This was my first and most likely only long-haul flight with Air France in 10 years. The seat cushions are too stiff and hard for a long flight. Your legs and butt start feeling numb after 2 hours, it's impossible to sleep and when you do get up to move around you will find that there's literally no space for that, either. The aisles are extremely narrow, the back of the plane allows for a maximum of 3 people standing there. The 11 hour flight almost felt like eternity.
Seat Type | Economy Class |
Aircraft Type | A380-800 |
Seat Layout | 2x4x2 |
Date Flown | April 2016 |
Type Of Traveller | Couple Leisure |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Viewing Tv Screen | 12345 |
Power Supply | 12345 |
Seat Storage | 12345 |
Recommended | no |
"a little tight"
Ron Levangie (Canada)
We flew Air France Boeing 777-200 from Toronto to Bangalore via Paris. On our flight to Paris we had a window and middle seat. The aisle seat was vacant. This made the flight much more pleasant as we were able to get up when we wanted to. On the Paris to Bangalore flight we purchased the 2 seat for an additional $41 each which seemed to be a waste since we were the only ones who paid and other people that were sitting in the middle row moved to these seats. On our return we chose not to purchase these seats, unfortunately the return flights were full and we were stuck sitting at the window and middle seats. A little tight and harder to get up as they person on the aisle was always sleeping. Seat comfort is terrible, doesn't matter what airline you fly. Put a few extra pillows on my bottom for more comfort.
Seat Type | Economy Class |
Aircraft Type | Boeing 777-200 |
Seat Layout | 3x4x3 |
Date Flown | February 2016 |
Type Of Traveller | Couple Leisure |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Viewing Tv Screen | 12345 |
Power Supply | 12345 |
Seat Storage | 12345 |
Recommended | yes |
"seat was very narrow"
Carole Parker (United Kingdom)
Seat was very narrow, and the plane was also very full. I have flown transatlantic several times, but this was the first time with Air France. I was so disappointed, I expected a wider seat. On the return journey I chose Premium Economy and that was of course much more comfortable. The amazing thing was that the connecting flight with Air France from CDG to Heathrow had great seat pitch, with the flight taking only 45 mins. The cabin crew were very good! I wouldn't fly with AF again.
Seat Type | Economy Class |
Aircraft Type | Boeing 777 |
Seat Layout | 3x4x3 |
Date Flown | January 2016 |
Type Of Traveller | Solo Leisure |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Viewing Tv Screen | 12345 |
Seat Storage | 12345 |
Recommended | no |
"plenty of room"
Andrew Streit (United States)
This flight was from JFK-CDG, so I was in the seat for about 7.5 hours. I am 6'3" (195 cm), and I had plenty of room in the seat when I wasn't reclined. The seat has a USB port, which I used to charge my phone (albeit slowly). I also learned that when a USB drive is plugged into the port, the in-flight entertainment system (IFE) can display videos on the drive. The IFE was definitely large enough, as was the tray table. The only problem I ran into was when I reclined to sleep, my knees hit the seat in front of me, which was uncomfortable. The overhead bins and underseat storage were plenty large enough for my carry on bag.
Seat Type | Premium Economy |
Aircraft Type | Boeing 777-300ER |
Seat Layout | 3x4x3 |
Date Flown | January 2016 |
Type Of Traveller | Solo Leisure |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Viewing Tv Screen | 12345 |
Power Supply | 12345 |
Seat Storage | 12345 |
Recommended | yes |
Air France customer review
2 reviews Andrew Streit (United States)
The flight was an inter-European "domestic" flight from CDG to TXL, and as such only took about an hour and a half. Since it was a morning flight, a delicious chocolate croissant was served almost immediately after takeoff. The seat room was slightly too small (I am 6'4" or 195 cm.), so I put my legs in the aisle to get more room (when there wasn't anyone else trying to use it).
Seat Type | Economy Class |
Aircraft Type | A320 |
Seat Layout | 3x3 |
Date Flown | January 2016 |
Type Of Traveller | Solo Leisure |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Seat Storage | 12345 |
Recommended | yes |
"10 abreast Boeing 777"
Jim Neuhaus (France)
This is the narrowest seat I have traveled in, and it is very hard. As a result it is near impossible to sleep, and becomes painful after two hours of flight. Frequent position changes are the only way to accomodate the pain. Air France cram 10 seats abreast seats in a Boeing 777 (like Emirates etc), and it is clearly perceptible in the seat and armrest width. Even the aisles are hard to navigate with a bag.
Seat Type | Economy Class |
Aircraft Type | Boeing 777 |
Seat Layout | 3x4x3 |
Date Flown | January 2016 |
Type Of Traveller | Business |
Seat Legroom | 12345 |
Seat Recline | 12345 |
Seat Width | 12345 |
Aisle Space | 12345 |
Viewing Tv Screen | 12345 |
Seat Storage | 12345 |
Recommended | no |