Air China

Seat Reviews


3 star Skytrax Rating
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing TV 12345
Customer rating from 15 reviews
4/10
3 star Skytrax Rating
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7/10

"able to stretch my feet"

(Canada)

Trip Verified | The seats on the Air China Boeing 747-400 are well padded but does not include personal inflight entertainment system. There is a overhead inflight entertainment system. For 5’6 me, I am able to stretch my feet without touching the seat in front. There is a foot rest. The tray table is spacious.However they can improve on their recline as my seat only reclined one or two inches. Other than that the seat was wonderful.
Seat TypeEconomy Class
Aircraft TypeBoeing 747-400
Seat Layout3x4x3
Date FlownMay 2019
Type Of TravellerFamily Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Seat Storage 12345
yes
3/10

"only offered soft drinks or beer"

(United Kingdom)

Trip Verified | London to Shanghai in premium economy with Air China in their new A350. Inbound with Lufthansa in their A340-600. The difference in quality was very noticeable. The Air China premium economy seats are reasonably comfortable with an adjustable footrest and the seat recline seems to be in line with other airlines, in addition the amenity kit was ok for premium economy (slippers, toothpaste/brush, ear plugs and eye mask). However, it was the service which let them down. First of all, the wifi was awful, not only did it never work, but you can only connect one device and you’re stuck with that device for the whole flight without being able to switch from phone to laptop for example. I requested wine with my meal, but they only offered soft drinks or beer, they told me wine would be served after the meal once they cleared the trays away, in what world are they living? Breakfast: you would normally expect something along the lines of yoghurt, pastries/bread, fruit, eggs. But no, for breakfast the choice was Pasta with cheese, or chicken with rice. Again, in what world are they living? I know the Chinese hate sweet stuff, and when they try to make anything sweet it’s normally awful, but they can at least make an effort to try and accommodate their non-Chinese passengers a little better. Meals were served on cheap plastic trays with plastic cutlery which is in contrast with a lot of Premium Economy with other airlines that provide it on porcelain. Also, Air China did not provide a menu card, which other airlines do provide as a nice touch.
Seat TypePremium Economy
Aircraft TypeA350
Seat Layout2x4x2
Date FlownJanuary 2020
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
1/10

"seat covers are peeling off"

(China)

Trip Verified | This is quite an old aircraft, and should probably be relegated to the scrap yard soon. The seat covers are peeling off, held by ill-fitting velcro that often pulls away. The seats are so narrow that my seat mate and I constantly made incidental contact. The carpet under the seat was threadbare and wrinkled, and the storage room was inadequate for even a small backpack. The seat in front of me could not return fully upright, and all the flight attendants tried to get that passenger to raise it for landing, even though he had explained it was impossible to each of them. But, that meant his seat back was reclined, even while I was trying to eat. I tried to raise my headrest, but it was stuck, so I stood up and pushed harder. Then, the headrest flew off the rails and into the row behind me, striking a man and woman sitting there. Mortified, I had to retrieve it and apologise, then reattach the wayward piece.
Seat TypeEconomy Class
Aircraft TypeBoeing 737
Seat Layout3x3
Date FlownFebruary 2019
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Seat Storage 12345
no
1/10

"Seats not very comfortable"

(United States)

Trip Verified | Seats did not have display properly. My screen was not working and remained same for entire flight. There was not much collection of movies or TV shows. Seats were not very comfortable. Foot rest was loose. Flight did not have wifi available and there was no power outlet provided to charge your cellphones.
Seat TypeEconomy Class
Aircraft TypeBoeing 747
Seat Layout3x4x3
Date FlownJanuary 2019
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Seat Storage 12345
no
1/10

"very uncomfortable"

(United States)

Not Verified | I do not recommend Air China for any flights. Flying Air China means you fly through China and are subjected to their "security" which adds 30+ minutes to your transfer. Air China's seats are extremely close together and very uncomfortable for long flights.
Seat TypeEconomy Class
Aircraft TypeBoeing 787-9
Seat Layout3x3x3
Date FlownSeptember 2018
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
8/10

"good in what space is concerned"

(Germany)

Trip Verified | To my surprise, although the A330 was old, the seat room was better than many European counterparts, in economy. I did fly 4 times with them in long haul, I felt very good in what space is concerned, even one in a 2 configuration when somebody seats next to you. They recline OK and I wouldn't hesitate to use Air China for long haul economy again.
Seat TypeEconomy Class
Aircraft TypeA330-200
Seat Layout2x4x2
Date FlownMay 2018
Type Of TravellerSolo Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Seat Storage 12345
yes
1/10

"seats were bad"

(United Kingdom)

Verified Review | The Air China A330-200 seats were bad. The two central seats and the two window seats have odd black boxes that take up all the space for your feet under the seats. I have no idea what these were for - possibly to do with the appalling in-flight entertainment system. Other problems I saw: a seat cushion coming away in a passenger's hands so you could see all the metal below; in-flight entertainment controllers becoming stuck in their holders so stewardesses had to pry them out with a knife (two examples) and one seat with a huge brown stain all over it.
Seat TypeEconomy Class
Aircraft TypeA330-200
Seat Layout2x4x2
Date FlownNovember 2016
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Seat Storage 12345
no
1/10

"seats and space were better"

(United States)

Business Bangkok-Beijing-LAX. Layover in Beijing 5 hours. A voucher for a private room, wityh shower, issued before departure because of the long layover, was useless as upon arrival in Beijing all rooms were full. The waiting area was depressing and filthy. Flying Business we went to the Business Lounge. The recliners in the TV section were comfortable but again dirty. Out of a dozens of Magazines lining the wall there was ONE thin, weekend edition of the NYT in English. The staff was extremely unfriendly, unhelpful and rude. This Airline caters entirely to the Chinese Market. If you spend extra money for Business Class, do yourself the favor and go for another Airline. The money we saved was not worth the aggravation. PS The Business Class seats and space were better though than many other Airlines.
Seat TypePremium Economy
Aircraft TypeBoeing 777-300
Seat Layout2x2x2
Date FlownMay 2016
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Seat Storage 12345
no
4/10

"no legroom, no room"

(Hungary)

The seats were good enough on our BUD-PEK flight, but on our longer (12h approx.) PEK-SYD fliught, it was terrible: no legroom, no room at all. Smaller than any cheap, short distance airlines' planes. It was a new plane, but the size of the legroom and room terrible. Another problem was that the remote control was in the arm of the seat, so when I put down my elbow, I sometimes accidentally pushed buttons. So it was not too comfortable.
Seat TypeEconomy Class
Aircraft TypeA330-300
Seat Layout2x4x2
Date FlownDecember 2015
Type Of TravellerFamily Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
2/10

"does not recline enough."

(United Kingdom)

Far too small, no space at all, no leg room, seat does not recline enough. Too close to partner and people walking past banging Into you. No room for your dinner or drink. No room for Trolley and when Trolley is coming along Air hostesses very rude, so basically if you required the toilet you would not stand a chance of getting out until they have totally disappeared. Horrible flight.
Seat TypeEconomy Class
Aircraft TypeA330
Seat Layout2x4x2
Date FlownJanuary 2016
Type Of TravellerCouple Leisure
Seat Legroom 12345
Seat Recline 12345
Seat Width 12345
Aisle Space 12345
Viewing Tv Screen 12345
Power Supply 12345
Seat Storage 12345
no
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