News category : Customer Reviews

Aggregate Rating results unveiled for all customer reviews

October 16, 2016

Users can now easily check and compare customer review aggregate ratings for all of the different types of traveller reviews featured on this website. View the A-Z of Customer Review ratings here: »  Airline Reviews : A-Z Ratings »  Airline Seat Reviews : A-Z Ratings »  Airline Lounge Reviews : A-Z Ratings »  Airport Reviews : A-Z Ratings Check… Read more ›

The Most Loved Airlines on Airline Quality

August 8, 2016

The Airline Quality air travel review website has unveiled the Most Loved Airlines based on it’s customer reviews. With more than 420 airlines worldwide featured, customers rate their flights across eight categories that include seat comfort, onboard services, food & beverages, inflight entertainment, onboard wifi, airport services and value for money. As part of reviews,… Read more ›

Spirit Airlines attracts the most attention

July 29, 2016

Spirit Airlines receives the most customer attention, as it heads the list of most read airline customer reviews in July 2016 on Airline Quality, the established airline review website. Most read airline reviews on Airline Quality Airline Quality features reviews for over 410 airlines : the 175 most read airlines in July 2016 are shown… Read more ›

Top airline customer complaints

September 1, 2015

In its latest analysis of customer reviews, Airline Quality has published the top airline customer complaints received from air travellers across the world. Topping the list of airline passenger complaints in 2015 are lost baggage, delayed flights and uncomfortable airline seats. The Top 10 Airline Customer complaints 1. LOST BAGGAGE Lost baggage is regarded by… Read more ›