Vietnam Airlines

✅ Trip Verified | I liked how the lounge had been renovated to be brighter, modern and offered a warm welcome to the guests. Food and beverage selection was really good, with some hot dishes were available. WiFi was free and fast. Staff was nice, helpful and dedicated, even the lounge was so crowded since flight was delayed. One thing to be improved in the future: no toilet in the lounge.

✅ Trip Verified | The Miracle Lounge at Concourse F was one of the worst lounge ever! It was located on the 3rd floor without clear direction. The lounge was relatively small, with limited number of seat. Food and beverage was at average quality and quantity. No toilet in the lounge. And staff did not mind to help us find a seat. Bad experience, and have no idea why Vietnam Airlines keeps using this awful lounge!

✅ Trip Verified | Lotus Lounge was operated by Vietnam Airlines and dedicated to its VIP, Business Class, and Elite passengers, located on an upper floor of the international departure, close to the security screening. In overall, it was a nice and big lounge. We luckily got a table with a view to the tarmac and runway. WiFi was free and a bit slow though. Food selection and quality were good, particular the Vietnamese noodles at the hot station. However, cleanliness was something an issue here. Someone threw trash in the toilette and it was cleaned. Worse, we took a pair of "new" chopstick at the food bar, and found the leftover on them!

✅ Trip Verified | Took a chance to visit Vietnam Airlines Lotus Lounge 2 which was right next to Gate 18 before flying. It was relatively small with beautiful view to the tarmac and the gates where we could see planes taking off, landing, taxiing, parking. Seat was comfortable, and to us, quite elegant. WiFi was fast. Food selection, however, was quite limited with average quality. Staff was quite friendly though.

✅ Trip Verified | The lounge was not large but very new, elegant, clean and beautiful. It was located right next to the security (after security screening). Staff was friendly. Food was nice, with hot dish was available.

✅ Trip Verified | I went into the Lotus lounge. I was shocked to be honest for business class it was horrible. No arrangements of alcohol wine and poor canned beer that was it. No choice of wine either, just super sweet and it tasted old. The only food that seemed to be good was the fruit options. I tried to have a salad and found a big black hair in it. No salad dressings to be had just a piece of lime. I tried to have the chicken and way over cooked rice. It is not worth the visit at all unless you drink like a child and love pop and juice and have no appreciation for a well made drink or even the lack of ability of making one because there is nothing to make one with. I asked for vodka and you would think I had three heads! I went downstairs and got a really cold tiger draft beer and some Pho it was delicious and I would rather pay and get something delicious and worth it rather than eat a drink what they serve for business class at the Lotus lounge domestic. Dreadful and not worth the effort of calling it a business class lounge! Very disappointing and dissatisfied. The should be ashamed. The bathrooms didn’t even have soap! I think they have something or someone that isn’t very well versed on what business class is or should be.

✅ Trip Verified | Paid to use this lounge when travelling with VietJet Air. Food options are ok. Comfort is ok. Only 2 beer varieties and not cold, no wine or spirits. By world standards not very VIP. Not really worth paying to come here.

✅ Trip Verified | Da Nang International (T2) is dominated by SE-Asian tourists and a lot number of small airlines. The Airport is renovated and a pleasure. The Lotus Lounge that Skyteam airlines use, is extremely nice and well maintained; it is a huge, unexpected gem find in a small airport. The Lounge has very good food offerings; cold delicatesses, and at least 7 hot meals in buffet. Drink options are a bit below average and only cheaper, local products (2 cheap wines and 4 beer brands, all alike) are offered. Background music appreciated. The décor is of high standard; even smoking and business rooms exist. The lounge appears underutilised, I found only 5-10 other visitors during the 3 hours I spent there.

✅ Trip Verified | This is a great place to have a rest before the flight. I really love the food here. There are plenty of choices for drinks, snacks, fruit and hot food. One of my favourite is chicken "Pho". I have also tried the massage machines there, it is comfortable. The working area is a little bit small, but convenient and private enough.

✅ Trip Verified | Lounge quiet on arrival so plenty of seating overlooking the airport. Wine served by the glass and was okay. The food was so disappointing. A beef stew and pork with lime, both meats were chewy. Rice and little sausages were provided. There was a variety of Vietnamese cold choices which did not appeal. Slices of dried bread into what we put cheese that we unwrapped from plastic wrapping. No soup, No cappuccinos. Dirty crocks took a long time to be cleaned away.