Vietnam Airlines

✅ Trip Verified | Paid to use this lounge when travelling with VietJet Air. Food options are ok. Comfort is ok. Only 2 beer varieties and not cold, no wine or spirits. By world standards not very VIP. Not really worth paying to come here.

✅ Trip Verified | Da Nang International (T2) is dominated by SE-Asian tourists and a lot number of small airlines. The Airport is renovated and a pleasure. The Lotus Lounge that Skyteam airlines use, is extremely nice and well maintained; it is a huge, unexpected gem find in a small airport. The Lounge has very good food offerings; cold delicatesses, and at least 7 hot meals in buffet. Drink options are a bit below average and only cheaper, local products (2 cheap wines and 4 beer brands, all alike) are offered. Background music appreciated. The décor is of high standard; even smoking and business rooms exist. The lounge appears underutilised, I found only 5-10 other visitors during the 3 hours I spent there.

✅ Trip Verified | This is a great place to have a rest before the flight. I really love the food here. There are plenty of choices for drinks, snacks, fruit and hot food. One of my favourite is chicken "Pho". I have also tried the massage machines there, it is comfortable. The working area is a little bit small, but convenient and private enough.

✅ Trip Verified | Lounge quiet on arrival so plenty of seating overlooking the airport. Wine served by the glass and was okay. The food was so disappointing. A beef stew and pork with lime, both meats were chewy. Rice and little sausages were provided. There was a variety of Vietnamese cold choices which did not appeal. Slices of dried bread into what we put cheese that we unwrapped from plastic wrapping. No soup, No cappuccinos. Dirty crocks took a long time to be cleaned away.

✅ Trip Verified | Nobody sitting at the desk when we arrived! A staff member appeared after a couple of minutes to check our invitations. We appeared to be the only people there for about 15 mins but the staff manning the beverages just looked at us and continued to sit down. I asked about a shower and was directed to the female toilets where the “bathroom” was locked although I could hear giggling inside. 30 mins later the door was open but both cubicles occupied and a staff member was using the sink to wash her face. I complained to reception and was told that it was passengers using it. Since I and my friend were the only female occupants of the lounge at the time, I found this hard to believe. The receptionist then came to find me to tell me the showers were vacant, but nobody had cleaned them and the floor was still soaking wet and no towels or amenities were there. Apart from comfortable seating this is an appalling business lounge and the staff need training in customer service.

✅ Trip Verified | We stopped by here while waiting for our flight to Hanoi. It was very pleasant, friendly staff, comfortable seating, a wide selection of food and beverages. The food is pretty good. Great time. Thanks to the staff for doing such a good job! I think i will visit this lounge again next time

✅ Trip Verified | There was not any map of the location of the lounge on the invitation card and no one told me where it is when I check in, so that is difficult to find it which is at the corner of 3rd floor, even though lounge is very closed from security check. This lounge was not crowded at peak time, so that it was easy to get a view seat I could be watching plane on the tarmac when I was having a meal. Food and beverages is enough abundant that hot food can be provided such as popular food, Vietnmanse Beef noodles. What's more,this lounge contains any standard facilities of business lounge like speed wifi, business centre, toilet and shower room.

✅ Verified Review | Currently Vietnam Airlines business class passengers use this lounge run by SASCO instead of the older and cramped Lotus lounge. This lounge is much roomier. It has showers in the toilets, WIFI, food and alcoholic beverages, massage chair and a view onto the tarmic. The food selection was reasonable although I abstained as I had no appetite. The alcoholic drink selection was self service but the selection was limited. Ice wasn't kept topped up during the time we were there. This lounge is okay, but not in the same league as the world's best business class lounges.

✅ Verified Review | Passing through Hanoi en route to Paris CDG from Bangkok. As this is a night flight I chose to go via HAN as there are showers at this lounge whereas there are none at SGN. It is however the only good thing about this lounge. The rest is rather average. I'm sure VN went out to buy furniture for this lounge based on their colour scheme or fashion or price, they certainly didn't sit in any of them. The seats are the most uncomfortable seats of any lounge I have experienced with the only exception being the very tired and old SATS Premier Lounge at Chiangi airport. Even the day beds were uncomfortable, perhaps the massage chairs would have been OK but they were in a little room next to the smoking room (I think they have moved them out of there now). Standard food service, noodles, fried rice, pho, some very dry and tasteless spring rolls, better to satisfy yourself with fresh fruit there. Standard beverages and some strange local concoctions. WiFi works, not the fastest but OK for emails and some surfing. Power points everywhere so charging is no problem, but be careful if you use US equipment as their voltage (like most of Asia) is 220v. As previously mentioned I wanted to go via HAN for the shower, there are 3 units in the bathroom, all well equipped, soap, shampoo, shower cap, towels, slippers etc, but no toilet, that is separate. Early in the evening it is quiet but as there are several long haul flights leaving late in the evening it gets busy. Same disinterested staff here as on their flights. No flight departure announcements as is often the case in many lounges.

Nice sized Vietnam Airlines lounge on the first floor with views over the main departure lounge and the apron. Good selection of snacks and beer/wine. The lounge was quiet when we were there and plenty of seats. Wifi fast enough for emails. Clear flight status TV screens - but be warned - The flight status never goes to 'boarding' or 'final call' and no announcements are made. We were able to look out directly onto our gate and saw that they were boarding otherwise we might have been late.