"a satisfactory experience"
28 reviews Rohith Jayawardene (United Kingdom)
Lounge Name | Lufthansa Lounge |
Airport | London Heathrow Airport |
Type Of Lounge | Business Class |
Date Visit | November 2017 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Staff Service | 12345 |
Recommended | yes |
"This lounge is great"
28 reviews Rohith Jayawardene (United Kingdom)
Lounge Name | Turkish Airlines Istanbul Lounge |
Airport | Istanbul Airport |
Type Of Lounge | Business Class |
Date Visit | November 2017 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
21st December 2017 : Turkish Airlines response
Hi. First of all, thank you for sparing your precious time and sharing your feedback with us. Your valuable opinions constitute a great source of power for our efforts intended to achieve this goal. We are very happy to hear that you are satisfied with our Lounge experience. We have accordingly shared your opinions with our team. Wishing to accompany you during your travels for many more years to come, please accept our regards.
"very friendly staff"
28 reviews Rohith Jayawardene (United Kingdom)
Lounge Name | NIA Lounge |
Airport | Hanoi Airport |
Type Of Lounge | Business Class |
Date Visit | December 2017 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Staff Service | 12345 |
Recommended | yes |
21st December 2017 : Turkish Airlines response
Dear Rohith, nice to hear that you have liked our lounge. Keep Calm, Fly Turkish Airlines and Chill out! Your nice comments reassure us that we're doing the right thing in meeting your expectations. Globally yours.
"It is highly recommended"
1 reviews H Maritz (Israel)
Airport | Istanbul Airport |
Type Of Lounge | Business Class |
Date Visit | December 2017 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
21st December 2017 : Turkish Airlines response
Hi, thank you for sharing your pleasant experience you had with us. Turkish Airlines, which has achieved its current level of success thanks to your support, aims to give you always the best service. Your valuable opinions constitute a great source of power for our efforts intended to achieve this goal. We have shared your opinions on our service quality with our relevant department. Wishing to have the privilege of accompanying you during your travels for many more years to come, please accept our regards.
"just average friendly staff"
8 reviews G Marela (Spain)
Airport | Istanbul Airport |
Type Of Lounge | Business Class |
Date Visit | November 2017 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"Great lounge in general"
S Vettil (United Kingdom)
Airport | Istanbul Airport |
Type Of Lounge | Business Class |
Date Visit | November 2017 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
13th November 2017 : Turkish Airlines response
Hi, thank you for sharing your experience with us. Turkish Airlines, which has achieved its current level of success thanks to your support, aims to give you always the best service. Your valuable opinions constitute a great source of power for our efforts intended to achieve this goal. We have shared your opinions on our service quality with our relevant department. Wishing to have the privilege of accompanying you during your travels for many more years to come, please accept our regards.
"an amazing place"
S Lavim (Netherlands)
Airport | Istanbul Airport |
Type Of Lounge | Business Class |
Date Visit | August 2017 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
4th September 2017 : Turkish Airlines response
Thank you for sharing your pleasant experience you had with us. Turkish Airlines, which has achieved its current level of success thanks to your support, aims to give you always the best service. Your valuable opinions constitute a great source of power for our efforts intended to achieve this goal. We have shared your opinions on our service quality with our relevant department. Wishing to have the privilege of accompanying you during your travels for many more years to come, please accept our regards.
"lounge offered a nice respite"
6 reviews Randal Frivold (Norway)
Lounge Name | Domestic Lounge |
Airport | Istanbul Airport |
Type Of Lounge | Business Class |
Date Visit | August 2017 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
8th August 2017 : Turkish Airlines response
Hi, your precious feedbacks push us to improve our service quality and working process, accordingly, your feedback has been sent to our related department. We kindly state that we owe our success to our valued passengers' opinions and feedbacks and we aim to feel our customers' support every day. Thank you for sharing your opinions regarding our lounge and choosing Turkish Airlines on your flights.
"the best lounge I have visited"
9 reviews Alan Sargeant (Australia)
Airport | Istanbul Airport |
Type Of Lounge | Business Class |
Date Visit | July 2017 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
27th July 2017 : Turkish Airlines response
Hi, Thank you for sharing your pleasant experience you had at our Lounge. We are really happy to read about your experience. Wishing to have the privilege of accompanying you during your travels for many more years to come, please accept our regards.
"I didn't find plenty of food"
1 reviews M Clifton (United Kingdom)
Airport | Istanbul Airport |
Type Of Lounge | Business Class |
Date Visit | June 2017 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Staff Service | 12345 |
Recommended | yes |
9th July 2017 : Turkish Airlines response
Hi, we are sorry to hear of your recent disappointment in our Lounge experience. We assure you that customer satisfaction is our priority and we want the service in our lounge to reflect that principle. Your precious feedbacks toward us to improve our service quality and working process, so for further investigation of your unsatisfied experience, kindly leave your feedback on our feedback form bit.ly/thy_form We will surely get back to you with detailed explanation. We kindly state that we owe our success to our valued passengers' opinions and feedbacks and we aim to feel our customers' support every day. Thank you for sharing your opinions regarding our lounge and choosing Turkish Airlines on your flights.