Thai Airways

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 123 reviews
4/10
4 star Skytrax Rating
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4/10

"Wifi connection was easy"

(United Kingdom)

This is great lounge in the heart of the airport good for transfers. I prefer this lounge to the larger lounge one is directed towards on entering the airport. Having just done a leg from London to BKK I was able to shower in very well kept facilities before the last leg of the journey. The showers were powerful and hot towels large and fluffy just as they should be. I had time for a sit down and gin and tonic before the departure of my flight - my only gripe was the lack of a glass of wine - I guess a cultural thing. Wifi connection was easy.
Lounge NameRoyal Silk
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"A little oasis of quiet"

(United Kingdom)

A little oasis of quiet in an otherwise very busy terminal. The lounge is spacious on 2 levels with a variety of seating and some very nice Macs in the Internet Areas. I thought the food and drinks choices were pretty basic but okay for a short visit. SAS London Lounge makes T3 almost bearable - almost.
AirportLondon Heathrow Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"least impressive business lounge"

(United Kingdom)

The least impressive business lounge I have seen for some time. Cramped dingy and full of mosquitoes. My family moved to the main waiting area one by one driven out by the depressing atmosphere frequent insect bites and noise from one extended family with small children.
AirportChiang Mai Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering N/A
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"lounge was understaffed"

(United Kingdom)

The lounge was understaffed: one woman was responsible for cleaning and catering in the two hours prior to the departure of a TG flight. Many tables were piled up with dirty plates and cutlery and weren't cleaned in the time I was there. There were no glasses at all for drinks - you had to ask. Small and unappealing selection of baked items as well as cups of noodles. Spirits and beer available but no wine. A very disappointing lounge.
Lounge NameRoyal Silk
AirportSingapore Changi Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
no
5/10

"staff most helpful"

(United Kingdom)

The staff food and service here are all excellent. Staff most helpful with connecting flights. Great internet access very fast. Must be one of the world's best airport lounges.
AirportBangkok Suvarnabhumi Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"very nice and comfortable lounge"

(United Kingdom)

Great Lounge. I travelled Swiss First Class and thus was invited to use the THAI AIRWAYS Lounge. Unfortunately the usage of the SPA is only permitted for THAI customers not for pax from partner airlines. Welcome at the desk is very friendly professional. Seating is very comfortable THAI also offers separate suites all were reserved though seemingly for THAI pax only. The service is professional friendly and unobtrusive. All kinds of drinks and cocktails are served. At the seat snacks are on offer from a snack menu. In case of major appetite some main courses international and Thai dishes can be ordered and are served in the cozy little restaurant at the end of the lounge. A big selection of national and international newspapers and magazines is spread out. Also a nice touch for me a small smokers lounge separate from the other lounge areas is available and drinks are served there also. Finally a very nice and comfortable lounge quiet and giving privacy.
AirportBangkok Suvarnabhumi Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"not what you would expect"

(United Kingdom)

Not what you would expect in a Business Class Lounge. Over years still the same poor selection on finger food. Puff rolls filled with Chicken Mushrooms Vegetarian Quiches some fruit soup. They have a good variety on drinks but no red/white wine as most others offer. Internet access is quite good. After I visited a few times the Thai Lounge in Hong Kong I was even more disappointed about the Bangkok Lounge at the Home base!
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"dreary sandwiches and pastries"

(United Kingdom)

This Lounge has been open 3 years now and the earlier problems (poor air conditioning gloomy corridor like interior dreadful toilets) all remain unchanged - as has the snacks menu. Three years on and they still offer precisely the same collection of dreary sandwiches and pastries. The Internet Room appeared to be a play area for children when I visited. There's a reasonable drinks choice but not as good as the old lounges in Don Muang - they now have a small Duty Free Shop which is a useful provision. Perhaps they could channel some of the profit from that into fixing the problems in the lounge. Airlines make a lot of profit from their Business Class Customers and it would be nice to see some of this put back into the Lounge at Thai's home airport.
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"this was disappointing"

(United Kingdom)

For Thai's Flagship Business Class Lounge this was disappointing. Though the seating arrangements were comfortable the long layout made it feel like you're sitting in a corridor. The food selection was pathetic; a couple of small hot quiches and sausage rolls a few white bread sandwiches and cup-noodles. Not what you would expect in a Business Class Lounge. Good selection of alcoholic and non-alcoholic drinks.
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"Best First Class Lounge ever"

(United Kingdom)

The Best First Class Lounge ever visit until now. Welcome begins at the gate on arriving of the plane go by an electric cart to the Royal First Lounge. I was assigned a private room with large HD TV. 2 dedicated lounge hostesses for the services during the entire stay. An extensive menu is presented. You can eat in a 5-stars restaurant setting or in your own private lounge. You will be the last to board. A hostess will call personally for your flight and take you to the gate by an electric cart and to your seat on the plane.
AirportBangkok Suvarnabhumi Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no