Thai Airways

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 120 reviews
4/10
4 star Skytrax Rating
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3/10

"food is really poor"

(Spain)

Trip Verified | Despite the fact the lounge is comfortable, the quality of the food is really poor. It is quite difficult to do it worse. Cold items without taste.
Lounge NameRose Lounge
AirportHo Chi Minh City Airport
Type Of LoungeBusiness Class
Date VisitNovember 2018
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
8/10

"spacious and well managed"

(Australia)

Trip Verified | The Royal Orchid lounge I visited was located in Terminal 2 around 8am. I found the lounge to be spacious and well managed. The toilets were clean. I was disappointed with the limited food offering.
Lounge NameRoyal Orchid Lounge
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Date VisitOctober 2018
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
no
8/10

"a bit crowded inside"

(Thailand)

Trip Verified | Thai Airways use the Asiana Airlines lounge at Seoul Incheon. Many seats for passengers but a bit crowded inside. There are some foods for your breakfast but nothing special. There are a few sleep pods which give you a private zone but they are always occupied. if you hold the priority pass card, there are other 2-3 luonges in this terminal but not better than this one.
Lounge NameAsiana Airlines lounge
AirportSeoul Incheon Airport
Type Of LoungeBusiness Class
Date VisitOctober 2018
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
yes
8/10

"the lounge was very quiet"

(United Kingdom)

Not Verified | Really nice lounge, I was on the London day flight so the lounge was very quiet, Plenty of food and snacks available, as well as Hotel meals, Thai and Western choice. Usual Drinks selection, Tea, coffee, soft drinks and alcohol. Plenty of seats but could not hear any announcements in the lounge, Toilets very clean and spacious.
Lounge NameRoyal Orchid Lounge
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Date VisitDecember 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"Plenty of nice seating"

(United Kingdom)

Trip Verified | Thai Airways use the United Airlines lounge at Heathrow. Great Lounge, Plenty of nice seating areas with lots of space, Good food offerings, Usual Tea, Coffee, soft drinks and Alcohol. The washrooms and toilets were spotless. Staff very polite which makes a change.
Lounge NameUnited Airlines Lounge
AirportLondon Heathrow Airport
Type Of LoungeBusiness Class
Date VisitDecember 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"standards just keep getting worse"

(United Kingdom)

Trip Verified | I have used this main BKK lounge for many years, and the standards just keep getting worse. Overcrowded, quite dirty and worn, and the food is simply awful. When is Thai going to wake up to the fact this is well below an acceptable standard? If your ticket will let you (Star Alliance etc) use the EVA Air business class lounge which is 100 times better and much nicer staff and service as well.
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Date VisitMay 2018
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"It is such an embarrassment"

(Thailand)

Trip Verified | Great food and service, but the space is awful. Extremely poorly lit and insufficient or poorly distributed air-conditioning. It is such an embarrassment for Thailand's national airline lounge in the country's flagship airport. The only saving grace is the exceptional staff and good.
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Date VisitApril 2018
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
7/10

"insufficient air conditioning"

(Hong Kong)

Trip Verified | It's spacious and plenty of seating, food offering is ok, as well as drinks and alcohol too. Toilets and showers are all good. The one thing that annoys me is the insufficient air conditioning! At around noon the place feels warm and muggy. Truly a shame for this airline of the country, a big oversight really. For this reason, it is difficult to spend an extended period of time. My advice is to bring along one of those mini electric fan, you are going to need it.
Lounge NameRoyal Silk Lounge
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Date VisitMarch 2018
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
8/10

"One of the best Thai Airways lounges"

(Hong Kong)

Trip Verified | One of the best Thai Airways lounges in my opinion. The food selection is great and the location and comfort is good making it easy to get to your flight. Improvement suggestion would have been to have a staffed bar in addition to the self service bar area.
AirportHong Kong Airport
Type Of LoungeBusiness Class
Date VisitFebruary 2018
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"Old worn down lounge"

(Hong Kong)

Trip Verified | Old worn down lounge which really put the star alliance and Thai Airways in a bad light, The interior is falling apart and the furniture are very old. If you want to have a glass of wine you only choice is to go to the main lounge connecting the Thai airways business fast track.
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Date VisitFebruary 2018
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no