TAP Portugal

Lounge Reviews

3 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 34 reviews
4/10
3 star Skytrax Rating
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2/10

"staff very rude and not polite"

(Switzerland)

Being a Gold lounge for the Star Alliance standards it is very poor. Low light level give you the feeling of being in a night club. Food choice and quality very limited and poor. Staff service as for TAP airline very rude and not polite. Total lack of professionalism.
AirportLisbon Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"There is no bathroom"

(Brazil)

TAP uses the ANA lounge at Porto Airport. Lounge with good selection of snacks and drinks. There is no bathroom. Workstations and no wi-fi including chargers for smartphones.
AirportPorto Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"toilets insufficient"

(Brazil)

The lounge has a reasonable quantity and quality of drinks sandwiches and various snacks. Comfortable chairs with wi-fi and desktop workstations. TAP employees especially rude in dealing with passengers. The lounge has only three toilets insufficient for the large number of passengers in the lounge.
AirportLisbon Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"One of the better lounges"

(United Kingdom)

Nice ambience spacious comfortable lounge reasonable selection of drinks and sandwiches though nothing hot. Delicious Portuguese baked custard pastries! Couple of free internet terminals and range of newspapers in different languages. Desk attendant helpful. One of the better lounges and the food selection puts other Star Alliance European airlines to shame!
Lounge NameClub America
AirportMiami Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
31 to 34 of 34 Reviews