Swiss Intl Air Lines

An awful experience. Staff not friendly. There were a miserable small plastic dishes on top of the bar with three pieces of sandwiches. The food selection doesn't exist. The drink selection is poor. Very old structure. Not recommended.

Staff were friendly and efficient there were three computers with internet. Seating comfortable and spacious food selection good in comparison to other lounges. The drinks selection was very good.

Tacky uncomfortable Lounge. Toy-town furniture. No privacy even from the corridors outside as some walls are only glass. Food judging by my numerous visits over the past few years is usually a bowl of tasteless puff pastry discs which often runs out before 5pm. Drinks reasonable. In short the lounge is almost completely neglected and permanently dirty. No information nor flights called as staff are too busy communicating with their friends. Toilets outside lounge. Wi-Fi sometimes sporadic and temperamental but always very slow. The airport should provide better both in quality of lounge and staff. Not under SWISS direct control of course but I feel they should insist on a better product than this.

Reasonable Lounge but not up to the standard of the Senator Lounge in ZRH. Pleasant and helpful desk staff. Service staff do not seem to want to replenish the stocks in a timely manner. Drinks but especially food run out quite often. Cleanliness does not seem to be top of the list either. White wine & Prosecco never kept cold. A dozen ice cubes will not do much for two or three bottles and cannot be expected to last for 2 hours! PC's now work since being replaced. Wi-Fi is available if a slightly complicated phone-back system is followed and the provider actually phones back. Lounge ambience is not too bad although not really relaxing as the lounge is usually quite full. Access is via an escalator up but only stairs back down to departure gates. Toilets are outside and quite a way from the lounge too far considering the Senator Lounge is supposed to be a "prestige" product.

Ugly lounge with poor seating comfort poor internet services no good snacks or dishes. Even worse the personnel is very noisy (shouting laughing making lots of noise with empty glasses and bottles). Completely impossible to relax in that environment. Will definitely avoid ZRH for transfer in the future.

Aesthetically pleasing bright lounge. Quiet good availability of computers amazing coffee machine good drinks selection. Main complaints is lack of food beyond peanuts and fruit and absence of bathrooms (you need to go outside).

Food choice limited to one hot dish. Only one internet computer worked although there seemed about 5 or 6 available. Lounge clean staff unfriendly wash rooms needed cleaning as no clean towels for showers. Overall not up to First Class expectations.

Very clean and well decorated. Welcome personnel is nice but limited to one. Internet stations work well and fast. Coffee machine is up to the state of the art. Alcohol drink choice is small. Snacks cheeses breakfast breads and croissants are plenty and healthy choices too. Fresh fruits also available. Only no hot choice is offer.

Pathetic. Choice of a only a handful of drinks. Internet was not free credit card system in place. No food. Staff spent most of their time on loud bphone calls. Seats/tables not particularly clean. Toilets reasonable. SWISS should provide better.

Staff excellent. Clean toilet / shower facilities. Nice view from upper floor. Free Internet. Reasonable food selection and good drink selection. One minute from security checks to gates. Much quieter than Zurich. Bar seating café-style seating leather armchair and relaxer seating upstairs.