Swiss Intl Air Lines

A very poor lounge on all fronts; a tiny lounge with no windows and hideously cold air conditioning. Although not full (that really would have been disastrous) it felt cramped and unwelcoming. A meagre selection of food available some nice Kenyan finger food and the usual beverage selection. Counters near the food were unclean and food looked unappetizing (although to my surprise it was good). Internet was slow and only 1 terminal available. It was a welcome break from the very old terminal building which was very overcrowded but far below par for a Star Alliance/SWISS lounge and very disappointing.

Swiss use the Millenium lounge - quite a pleasant experience. Staff was friendly and efficient there were two or three computers with internet but no wifi. Seating quite comfortable and generous. The food selection was very good in comparison to other lounges : fresh healthy things like crudites goat cheese savoury and sweet pastry sandwiches. The drinks selection was equally impressive. Despite most areas were naturally lit the disadvantage was perhaps the lack of any view towards the outside.

The lounge is nice but what is strange is that the offerings between the adjacent business class lounge and the supposedly higher Senator lounge is not that different. The bar selection is identical. Senator offered a few more snacks and a pasta with spinach dish. Business had a curry dish. Both were very good. The Senator lounge has two levels and there is no elevator to the second floor. So you need to ask one of the attendants to open the door if you want to use the elevator which is in the Business lounge. The seating is modern and good.

Very nice lounge great views across the runways and good selection of drinks (including different champagnes) and hot food with a restaurant section. Pleasant showers to freshen up and a leather seated limo service to take you to the E Terminal for the long haul flights. Staff the usual Swiss efficient but seemed friendly and were very helpful.

In the old days of Swiss Air there were no lounge facilities at Rome Fiumincino. Today the use a lounge on pier E opposite gate 31 which is run by Alitalia staff. To enter you need to use the lift and go down a floor. This means the lounge has no windows. On entering there were 3 receptionists. None of them were interested in serving me they were too busy on their mobiles. I stood like an idiot for 3 minutes for one of them to say hello. The lounge is not a nice haven. It has old large photo's on the back wall of Rome. It has a bar area toilets and that is just about it. There were no newspapers or magazines. The bar was stocked with basic drinks and beer on tap. The food was terrible curled up sandwiches where you had to search out the filling. The bar attendant was always in the back talking to someone else. I stood for 10 minutes waiting for him to come back to the bar. You could hear him but not see him. The WiFi cost 10 euros per hour which I did not use. There was simply no saving graces to this lounge. This has to be the worst lounge I have EVER used but given the fact that it is run by Alitalia is it any surprise it is so bad. Swiss needs to think about using this lounge it really is bad.

It is actually the old First Class lounge remodelled and in atmosphere it beats the old lounge. Quite comfortable leather chairs good lighting and new stone walls in beige make nice surroundings. Food and drink selection as in the previous business class lounge. Already quite a lot of people (on Friday evening and Tuesday morning) but all in all a nice place to spend some time.

Newly opened lounge. Plenty of sitting area good choice of food drinks and snacks. Separate area for dining serving mostly pre-flight dining for night flights. Very much the spirit of the LH First/HON lounge concept. Very nice showers. The whole experience is 'Zen'. You really feel relaxed when you leave the lounge.

Zurich Swiss First lounge is a separate area within the Swiss Business lounge with a separate reception and service desk. The reception will identify eligibility for car transfer to US bound longhaul gate at the midfield terminal and arrange it with the visiting passenger-a very nice service indeed. Comfortable leather seating. Extensive self service bar extensive soft drinks. Hot drinks machine. Moderate assortment of hot food buffet including soup. Good selection of cold snacks. Swiss style hard cookies. One compact shower for First with access to the several similar Business Class section showers. Access to the Long Bar it is part of the Business Class section and connected to First by stair and a door or exit First section to Business and take the elevator- it faces the tarmac and is a nice feature. One or two computers for use not sure of WiFi. Quiet and relaxing atmosphere Swiss staff efficiency.