SriLankan Airlines

Lounge Reviews

3 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 37 reviews
5/10
3 star Skytrax Rating
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3/10

"food quality was rather poor"

(United Arab Emirates)

Food quality was rather poor. Aircon was not turned on so it was quite warm. Plenty of space as it was not busy. Plenty of computers and free wifi. Free 10 minute massage with an extra 30 minutes costing $20. Shower and relaxing rooms available.
AirportColombo Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"it can become crowded"

(Saudi Arabia)

Comfortable lounge with a good selection of local and western hot and cold food. Good selection of drinks including a cocktail of the month. Lounge and bathrooms clean. 6 quiet rooms in which to relax/sleep and the complimentary 15 minute massage - not to be missed! There is a dining area with a large TV and more relaxing area with coffee tables looking over the apron. There are six computers and also free wifi and the option to sign out an ipad for you stay in the lounge - also an option to use an Xbox in the lounge. I find the staff in this lounge most friendly and helpful of any; they even escort business passengers to their gate. The access seems quite strict and at times it can become crowded. It can be easy to miss, just at the top of the escalator in departures and to your left.
AirportColombo Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"can't be faulted"

(United Arab Emirates)

Used twice recently and can't be faulted. Very relaxing with complimentary massage and good selection of local and western fare.
Lounge NameSerendib Lounge
AirportColombo Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"A great lounge"

(United Kingdom)

A great lounge which has strict entry control. Its been opened a while starting to look a little shabby. Good choice of food and drinks pleasant service. Shower facility a bit poor and cramped.
Lounge NameSerendib Lounge
AirportColombo Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
1/10

"I went to the public area"

(United Kingdom)

Would have written about their lounge in Colombo but never could find it! However I can write about their lounge in KUL (KLIA). Rather than have a lounge of their own or sharing with one of the major airlines that have lounges there they send their business class to the horrible little lounge that anyone can buy a pass to. Crowded dirty a smoking area that can at best hold 5 people standing (and almost always packed) poor food. It was so bad that I went to the public area and paid for food and drink.
AirportKLIA Kuala Lumpur Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
no
4/10

"very comfortable and spacious"

(United Kingdom)

Very comfortable and spacious overlooking the runways. Excellent choice of hot and cold food hot and cold drinks alcoholic and non alcoholic. Free massage showers and internet access. Good selection of international and local newspapers. All in all as nice a business class lounge as I have used.
Lounge NameSerendib Lounge
AirportColombo Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"access is not really clear"

(United Kingdom)

3 hours of transit in Colombo with access to Serendib Lounge in CMB airport. The lounge access is not really clear no indication just a small label on white doors. Its spacious with modern stuff for a biz lounge : hot meal shower 6 internet access and massage service to de stress from your flight. You have 6 rooms to sleep. The only negative point is that shower were used by a staff member when I tried to get inside. For passengers holding a Skywards Gold card or Silver and travelling on Economy UL has built a small corner separated from the noisy airport with small garden barriers and awful furniture. The buffet of this economy lounge consists in sandwichies and cakes with free drinks. You have also 2 internet access.
Lounge NameSerendib Lounge
AirportColombo Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
31 to 37 of 37 Reviews