SriLankan Airlines

✅ Trip Verified | Sri Lankan Airline's business class lounge was a quiet place to relax for a couple of hours. At the entrance, I was welcomed by two receptionists attired in the airline's turquoise blue-green saris with peacock feather motifs. They informed me that there were no flight announcements, and had to be aware of the boarding times. Not a large luxurious venue like those of bigger airlines. However, it serves its purpose, with simple but comfortable seating, a small section for restaurant-style dining, and a quiet area for stretching out. Much of the hot food is Sri Lankan, as well as Western dishes and finger food. Alcoholic drinks can be requested at the bar, and although there was not a huge selection, the local Lion Larger beer was excellent. There are two shower rooms (I did not use one) and the toilets are very basic, and was disappointed by the lack of any toiletries. One side of the entire lounge has a view across the apron and a partial view of aircraft taking off. Unfortunately, my view was obscured by building works and maintenance. It never got crowded, and I did enjoy my time there.

✅ Trip Verified | Lounge staff were friendly. Clean lounge. Good selection of food. Tasty food. Plenty of sitting areas with a good view. Lounge located very close to the boarding gates. Can relax very close to boarding time without rushing.

✅ Trip Verified | The variety of food served in this lounge is exceptional and courteous staff help you with everything, making sure your stay is as comfy as possible. Good collections on spirits, wines and beers. Food menu is good and the staff is ready to assist in making something custom if you have any specific needs. Overall a good experience being over here.

Not Verified | Torn sofas, Dusty furniture, very noisy quiet zone. Lounge badly needs an upgrade. Lounge staff are very helpful and courteous. A little too courteous to my liking. I had a long transit and the lounge staff were unable to control 2 families and their kids who were bringing down the roof. I think its fair to call airport security in such cases and I wish the airline can train and empower their staff to do so. There were other kids in the lounge as well but none as poorly behaved as this lot.

✅ Verified Review | We used the Serendib lounge twice, going to and then from LHR. The first time it was very busy and had to search for seating. Food and drinks adequate, service at a high standard. On the return flight, no power in the lounge, it was cooler outside in the concourse than in the lounge. Luckily on both occasions we had an hour only to wait so the stay was bearable. Certainly not world standard.

✅ Verified Review | This lounge was is a shambles when I visited around midnight. There is a potentially great quiet area in the lounge. Unfortunately this area is far from quiet. People using mobile phones in quiet areas, children allowed to run riot in the area without staff intervening with parents. Substandard and rudimentary food, generally served cold. Covers left up on food containers. Unpleasant experience all round. No staff control over patrons.

✅ Verified Review | The staff is very friendly and helpful. Even the toilet attendants are polite. The variety of food is quiet good. Serves most nationalities. The selection of beverages is also great compared to most lounges. If you need to relax and have some privacy, they have an allocated area for the same.

✅ Verified Review | Miracle lounge is a common lounge used amongst some of the airlines like SriLankan. It is affiliated with the CIP lounge. This one near the concourse E is a rather small one, often crowded and not enough places to seat. Food offering is meagre, ok if you were offered free entry, not so if you had to pay to use it. Please not that the toilet is outside (public), there is no shower room facilities. I will try to avoid it. The ratings I have done is referring to the lounge, not the airline itself.

✅ Verified Review | Accessed this lounge after using the SriLankan Airlines "Silk Route" separate check-in for their business class passengers. That was a nice way to reach this lounge, and could be improved if a dedicated immigration counter was included. Reception staff welcomed me with with a smile. The lounge offers nice views of the tarmac, has many seats, but can get quite crowded, as it did about an hour after my arrival. The food and beverage selection was adequate for the late afternoon time that I was there. The lounge was adequately maintained, but is beginning to show some wear. Staff attentiveness varied, from quite good to below average. The restrooms were clean, but seemed crammed into a limited area. They had a couple of PC terminals plus free Wi-Fi. They also have a staffed massage area but I didn't access this benefit. Overall, it is a reasonably good place to spend a few hours, when not too crowded, and much better than the Araliya Lounge that other airlines share in Colombo for business class passengers.

✅ Verified Review | According to my receipt, written ponderously in long-hand with a carbon copy duplicate, this lounge is run by the Airport & Aviation Services Sri Lanka. The reception is not very welcoming in spite of two Peacock sari clad ladies at the front desk who were gossiping in Sinhala and did not realise that some of us foreign-looking chaps could understand what they were saying. I offered my credit card which was accepted but it took them a long time to sort out the paperwork because of the use of Colonial type duplicate books with carbon paper. That should have put me off but I paid Sri Lankan Rupees Two Thousand, three hundred and 30 (thirty?). Inside the food was ok but the service was dismal. No alcohol BTW! No friendly smiles either. Could hear the gossip of the staff and the derisive remarks about us customers. Avoid this lounge!